Rolex Watch Trader Reviews 

743
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, honesty, and extensive knowledge, making interactions pleasant and non-pressuring. The service is frequently described as seamless, efficient, and transparent, with many appreciating the quick communication and straightforward processes. Reviewers are consistently delighted with the quality of the products, often finding competitive pricing and excellent value. The payment process is noted for its speed and reliability, with funds frequently transferred instantly, ensuring a stress-free and convenient transaction from start to finish.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing the team as great to work with and making... See more

Product

Reviewers express high satisfaction with the products, frequently describing their new watches as "fabulous,"... See more

Service

Users describe positive interactions with service, highlighting the smooth, professional, and efficient... See more

Price

Customers consistently note positive experiences with price, often finding competitive and fair offers for... See more

Payment

Reviewers highlight positive aspects of payment, noting that transactions are often quick and efficient, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a watch from RWT after I found the lowest priced Daytona 126500LN Panda 2025 unworn. I initially communicated with Asil digitally and then all further questions answered very professional... See more

Rated 5 out of 5 stars

If you are nervous about dealing with Asil at RWT....DON'T BE. I enquired about an Omega on Tuesday 16th by telephone, spoke to Asil and he answered all my questions, friendly and professionally. Gav... See more

Rated 5 out of 5 stars

Absolutely delighted with both the watch and the service. Asil was incredibly attentive and went out of his way to accommodate my tight timescales. Communication was smooth, the deal was fair, and w... See more

Company replied

Rated 5 out of 5 stars

Asil was brilliant, he offers me a great valuation on two watches, and within 6 hours we came to my home to check the pieces. We had a great conversation about watches and within 10 minutes or so... See more


Company details

  1. Watch Store

About Rolex Watch Trader

Information provided by various external sources

We are Rolex Watch Trader - specialist independent trader of fine luxury watches. Simply put, we buy, sell and trade, new, used and vintage watches. We cover a host of prestigious brands including Rolex, Audermars Piguet, Omega and Breitling to name but a few. We are committed to providing excellent customer service for online and walk-in clients alike, offering immediate response, friendly and approachable customer service and secure transactions.

Rolex Watch Trader (RWT) have been in the market place for 20 years in which time the business model has continually developed. All aspects of our work are always evolving as we study the major brands and key players within our field. This is paired with a huge passion for watches, which has been a natural component helping us grow at the rate we have, credit to the committed hard work and dedication shared by the entire team.

We operate from a secure office on an appointment only basis, in the heart of Manchester City Centre. If you are unable to make it to our office and make a purchase online instead, or decide to sell via post, our committed team are on hand to guide you step by step. You can trust us to make the entire process transparent, stress-free and effortless. When shipping we will package and deliver your watch in a uncompromised fashion, ensuring a fully insured, secure, tracked and where possible a next working day delivery (or on an alternative day which suits you). We also are able to visit you in the security of your home or work place to close a transaction face to face.

We at RWT understand watches are precious both as a purchase and when it comes to their sentimental value. We have a strict and fine-tuned policy when processing watches prior to resale. If any work is required, we will send the watch straight to the manufacturer for service and/or replacement parts. This gives us and our clients the peace of mind that the physical condition, function and history are at an exceptional level. This process is expensive, but we embrace the standards set with years of investment, research and development by the manufacturer and we always look to adhere to the same. This ensures in our knowledge that our clients will receive a truly special product.

Our customers quickly understand and appreciate our "here to help" rather than "here to buy/sell" approach once you engage with us. We always invite you to read the reviews left by our clients on Trustpilot prior to making a decision when seeking to buy, sell or part exchange. If you are happy with what you have read so far, please do not hesitate to contact us. We will be happy to assist with any query you may have.

Contact info

4.8

Excellent

TrustScore 5 out of 5

743 reviews

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Replied to 25% of negative reviews

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4.8

All reviews

(743)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We were looking for a watch for my…

We were looking for a watch for my father and after searching the entire city for it, we finally found it with RWT. They have a great collection of sought after watches and make the buying experience very smooth. Will definitely recommend to all my family and friends.

March 20, 2024
Rated 1 out of 5 stars

Unprofessional

Phoned the “mobile” number on the website (bad sign already), they phoned me back and I explained I was previously calling as I wanted to sell a Rolex datejust I had just been offered (but no longer needed for myself), by my local retailer. I didn’t even get the chance to explain what variant it was until I got “no, no interest whatsoever”

I thought these people were buyers? Unsure if it was my accent or what but the gentleman was unapologetically rude and shut me down straight away. Safe to say I won’t be going near them for anything again.

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

RWT's

The whole experience was fantastic, they explained everything, and made the process so easy, friendly, knowledgeable staff. I would highly recommend this company to anyone who is wishing to make a similar purchase.

March 14, 2024
Rated 5 out of 5 stars

Tag Heuer Carrera

A very easy transaction and straightforward to deal with. Would definitely recommend and would use again. The watch was quickly dispatched and was exactly as described. The watch was very carefully packed and protected for dispatch.

March 9, 2024
Rated 5 out of 5 stars

Rolex Submariner 16808

Asil was quick to respond to any correspondence and came across as a very open and honest person. We met in person in London as agreed after Asil had travelled down from Manchester. The watch was as described and I'm very happy. I'm definitely keen to do business again in the future should a watch in their stock take my fancy. Thank you again.

March 1, 2024
Rated 5 out of 5 stars

Outstanding service

Not having a relationship with Asil at RWT before I was a little nervous initially, but need not have been. Asil was great to deal with. As it happened I didn't keep the watch due to a small issue we all missed, but it was dealt with extremely professionally and quickly. To me it's a much better mark of a business as to how they deal with issues when things don't quite go as planned, than when things are easy and go perfectly. I would happily come to Asil again in the future

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect unworn full set

Received perfect unworn full set watch at other end of country 60 hours after decision to buy late on Sunday night, including part exchange! Process was quick, efficient and fair. Nothing was too much trouble for Asil and RWT team. Good website, good products, good prices, good reviews. First class service!

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, the watch was as advertised. Quick dispatch and very well packaged. In all a seamless transaction from start to finish , I would happily use this seller again and recommend to others.

January 12, 2024
Rated 5 out of 5 stars

Good Service

Very happy with Rolex Watch Trader.

I’ve used them many times now and have recommended to friends, family and business contacts.

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

Unbeatable service from RWT. An absolute pleasure dealing with Asil

An absolute pleasure dealing with Asil, for my second purchase from RWT.
A very fair price for a part-exchange watch offered in exchange for a beautiful (well-priced) Rolex for my wife.
Although it was only a few days before Xmas, Asil pulled out all the stops to ensure I received my watch in time. A top-class service.
I know customer care is a top priority for Asil and I can't fault his approach; communication throughout from purchase to delivery was top-class. As mentioned earlier, this is my second purchase from Asil/RWT and I can do nothing but offer the highest praise and recommendation.
On a personal note to Asil - many thanks for making my wife's Xmas. Looking forward to doing business again.

December 21, 2023
Unprompted review

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