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Jeg havde en god samtale med Mia og havde planlagt dag for rengøring. Jeg havde taget fri for at være hjemme, men der kom aldrig nogen. Jeg ringede og lagde besked til Mia, men hun ringede aldrig tilbage. Jeg har også skrevet til dem uden svar. Så mærkeligt! Nej tak herfra.
Konflikt optrappende overfor borger,respektere ikke privatliv,tavshedspligten overholdes ikke,taler grimt til borger. Vil ikke anbefale firmaet. Har stået på længe nok og andre muligeheder søges til pågældende borger.
Holder ikke tavsheden, snakker om andre borgere hos borgerne.
Kontordamen er meget ubehagelig i hendes kommunikation, og holder på ingen måde heller tavsheden.
Man kan som borger mærke den dårlige stemning i firmaet
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