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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, encountering issues with withdrawals and account access. Customers also frequently report problems with customer service, describing it as unhelpful, slow to respond, and providing generic or evasive answers. The website's functionality was also a concern for many, with reports of difficulties accessing accounts and managing funds. However, some customers also noted a positive user experience, finding the interface smooth, modern, and easy to use, with seamless deposits and withdrawals. A few other people also felt that the customer support was responsive and helpful, and appreciated the variety of games and features offered.

What people talk about most

Payment

Consumers consistently express significant dissatisfaction with payment and withdrawal processes. Many report... See more

Website

Reviewers highlight negative aspects of the website. Many customers describe it as a "scam site" and advise... See more

Customer service

Clients share negative opinions on customer service. Many reviewers report that support teams delay, deflect,... See more

Response time

Customers consistently note negative experiences with response times. Many reviewers report that support... See more

User experience

Customers had ambiguous experiences with user experience. While some reviewers praised the clean, fast... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Blocked my withdrawal of own funds after sending Ethereum and withdrawing in Solana after wagering a substantial amount. Considering I had wagered over $1.5m USD over several months and was highly a... See more

Company replied

Rated 2 out of 5 stars

Just had to share m͏y͏ u͏n͏b͏e͏l͏i͏e͏v͏a͏b͏l͏e͏ e͏x͏p͏e͏r͏i͏e͏n͏c͏e͏.͏ O͏n͏ a͏ w͏h͏i͏m͏,͏ I͏ d͏e͏c͏i͏d͏e͏d͏ t͏o͏ s͏t͏a͏k͏e͏ a͏ s͏i͏n͏g͏l͏e͏ d͏o͏l͏l͏a͏r͏ o͏n͏ m͏e͏g͏a͏r͏o͏l͏l͏.͏i͏o͏ p͏r͏i͏z͏e͏ d͏r͏a͏... See more


Company details

  1. Gaming service Provider

Written by the company

Innovative crypto gambling & trading platform. Win and trade Bitcoin and Ethereum. Provably fair games. 1000+ slots and live games. Instant withdrawals.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 47% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM

SCAM. Account suspended and they dont give the money back. ALREADY CONTACTED THE SUPPORT THEY NEVER WANT TO GIVE MONEY BACK

October 12, 2025
Unprompted review
Rollbit.com logo

Reply from Rollbit.com

Hi there,

Can you please send us an email (from your registered Rollbit email address) to complaints@rollbit.com, noting your Rollbit User ID / Login Name and we can look into this for you.

Thanks
Rollbit Complaints Team

Rated 1 out of 5 stars

Rollbit blocked my account after winning $22,000 – no response from support

I would like to share my experience with Rollbit Casino.
A few weeks ago, I won $22,000 playing only casino games — mainly roulette, blackjack, and slot machines. These winnings were 100% from regular gameplay, not from any kind of betting exploit or suspicious activity. I simply got lucky.
Shortly after my big win, my entire account was suddenly blocked. All functions were disabled — I couldn’t deposit, withdraw, or even play. The only message I received was:
“The functionality of this account has been restricted.”
Later, Rollbit accused me of having multiple accounts, which is absolutely false. I only have one account with step 4 verification made.

Since then, I have sent four emails to their support team, but received no response at all.
Worst support team and site that I know.
Not 1, but 0 stars out of 5

September 29, 2025
Unprompted review
Rollbit.com logo

Reply from Rollbit.com

Hi there,

Can you please send us an email (from your registered Rollbit email address) to complaints@rollbit.com, noting your Rollbit User ID / Login Name and we can look into this for you.

Thanks
Rollbit Complaints Team

Rated 1 out of 5 stars

YOU CAN,T WITHDRAW YOUR FUNDS IF YOU…

YOU CAN,T WITHDRAW YOUR FUNDS IF YOU WIN ROLLBIT PiECE OF SCAMSSSS!!!!!!

October 3, 2025
Unprompted review
Rollbit.com logo

Reply from Rollbit.com

Hi,

That doesn't sound right! We've requested more information to investigate this further.

Please respond to our request so we can begin making things right for you.

Thanks,
Rollbit Support Team

Rated 1 out of 5 stars

House games are let’s just say short of…

House games are let’s just say short of rigged, do not play crash, you place big bet it will crash at 1.00 or around every time, unless a new player account is playing at same time. Customer service sucks here also. Bunch of degen NFT weirdos run this offshore parasite palace. Worst bonus program, stay away from this place. After reading many of the other reviews, I am happy to have left this place, as looks like deposit holds, and withdrawal issues on wins are big issues.

September 29, 2025
Unprompted review
Rollbit.com logo

Reply from Rollbit.com

Hi there,

Can you please send us an email (from your registered Rollbit email address) to complaints@rollbit.com, noting your Rollbit User ID / Login Name and we can look into this for you.

Thanks
Rollbit Complaints Team

Rated 2 out of 5 stars

A͏m͏a͏z͏i͏n͏g͏ $͏1͏0͏0͏k͏ W͏i͏n͏ f͏r͏o͏m͏ a͏ $͏1͏ S͏t͏a͏k͏e͏!͏

Just had to share m͏y͏ u͏n͏b͏e͏l͏i͏e͏v͏a͏b͏l͏e͏ e͏x͏p͏e͏r͏i͏e͏n͏c͏e͏.͏ O͏n͏ a͏ w͏h͏i͏m͏,͏ I͏ d͏e͏c͏i͏d͏e͏d͏ t͏o͏ s͏t͏a͏k͏e͏ a͏ s͏i͏n͏g͏l͏e͏ d͏o͏l͏l͏a͏r͏ o͏n͏ m͏e͏g͏a͏r͏o͏l͏l͏.͏i͏o͏ p͏r͏i͏z͏e͏ d͏r͏a͏w͏ g͏a͏m͏e͏.͏ T͏o͏ m͏y͏ c͏o͏m͏p͏l͏e͏t͏e͏ s͏h͏o͏c͏k͏,͏ I͏ e͏n͏d͏e͏d͏ u͏p͏ w͏i͏n͏n͏i͏g͏ t͏h͏e͏ $͏1͏0͏0͏,͏0͏00͏ p͏r͏i͏z͏e͏!͏

I͏ k͏n͏o͏w͏ t͏h͏i͏s͏ i͏s͏ i͏n͏c͏r͏e͏d͏i͏b͏l͏y͏ r͏a͏r͏e͏ a͏n͏d͏ I͏ g͏o͏t͏ e͏x͏t͏r͏e͏m͏e͏l͏y͏ l͏u͏c͏k͏y͏.͏ I͏t͏ g͏o͏e͏s͏ w͏i͏t͏h͏o͏u͏t͏ s͏a͏y͏i͏n͏g͏ t͏h͏a͏t͏ t͏h͏i͏s͏ d͏o͏e͏s͏n͏'͏t͏ h͏a͏p͏p͏e͏n͏ e͏v͏e͏r͏y͏ d͏a͏y͏.͏ B͏u͏t͏ s͏i͏n͏c͏e͏ i͏t͏ c͏a͏n͏͏ h͏a͏p͏p͏e͏n͏,͏ i͏t͏'͏s͏ a͏ v͏e͏r͏y͏ f͏u͏n͏ a͏n͏d͏ l͏o͏w͏-͏s͏t͏a͏k͏e͏s͏ w͏a͏y͏ t͏o͏ d͏r͏e͏a͏m͏ b͏i͏g͏.͏ I͏f͏ y͏o͏u͏'͏r͏e͏ g͏o͏i͏n͏g͏ t͏o͏ p͏l͏a͏y͏,͏ j͏u͏s͏t͏ m͏a͏k͏e͏ s͏u͏r͏e͏ y͏o͏u͏'͏r͏e͏ d͏o͏i͏n͏g͏ i͏t͏ f͏o͏r͏ f͏u͏n͏ a͏n͏d͏ n͏e͏v͏e͏r͏ r͏i͏s͏k͏ m͏o͏r͏e͏ t͏h͏a͏n͏ y͏o͏u͏'͏r͏e͏ o͏k͏a͏y͏ w͏i͏t͏h͏ l͏o͏s͏i͏n͏g͏.͏ Y͏o͏u͏ n͏e͏v͏e͏r͏ k͏n͏o͏w͏!͏

April 11, 2025
Unprompted review
Rated 1 out of 5 stars

Haha there is a reason these fakes…

Haha there is a reason these fakes behind rollscam (should rebrand to this name) have a rating of 2.2. They deserve less, truly. Fake fraudsters running a legal scam, behind fake names razor and lucky, haha true thoroughbred scammers. As with all these other scam crypto casinos, you'll get your win initially then they will scam you to oblivion haha. Avoid unless you're hooked, and if so, you're you know what f word lol. Fake scammers the worse karma to you.

September 2, 2025
Unprompted review
Rollbit.com logo

Reply from Rollbit.com

Hi,

That doesn't sound right! We've requested more information to investigate this further.

Please respond to our request so we can begin making things right for you.

Thanks,
Rollbit Support Team

Rated 3 out of 5 stars

Im a diamond rollbit user compared site…

Im a diamond rollbit user compared site works fine fair and good place but Im preferring stake over rollbit the rewards are just horrible on rollbit if you ask for a bonus they give you an additional bonus trough a calender 🤣 also stake rewards are way higher example lossback on stake for diamond players is instant 20% cashback on rollbit you should be happy with 5 if they even give it 🤪

September 3, 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD

FRAUD
They stole 3100$ from me accusing me of multiple accounts but obviously due false accusations they can not provide any clear evidence behind that
They do same to multiple winning players
This fraud should be banned asap

September 2, 2025
Unprompted review
Rollbit.com logo

Reply from Rollbit.com

Hi,

That doesn't sound right! We've requested more information to investigate this further.

Please respond to our request so we can begin making things right for you.

Thanks,
Rollbit Support Team

Rated 1 out of 5 stars

Withdrawal blocked 2230 usdt inspite of account kyc verified

Hello

I opened my account with the betting website rollbit which is based in williastad curacao a few days back. Their parent company is bull gaming n.v which holds a license from the curacao gaming authority.

I deposited money (400+900 usdt )to bet on cricket matches .played 5 bets and won them all through my knowledge of cricket

At the moment I have 2230 usdt in my rollbit account. I withdrew 900 usdt yesterday but till date I have not received my withdrawal in my crypto wallet

I contacted their support and they are accusing me of having multiple accounts which is absolutely wrong . I have just created one roll bit account andci told them but they are not ready to listen and not processing my withdrawal

They are resorting to unfair trade practices and I wish to take legal action against them in the local courts of curacao and sue them for my principle amount along with damages for mentally harassing me

Rollbit are scammers and i will file case against them in courts of curacao and sue them for heavy damages along with my principle sum

Guys stay away from this site

username -gtmnarula
verified rollbit.com account still withdrawal not given

August 26, 2025
Unprompted review
Rollbit.com logo

Reply from Rollbit.com

Hi,

That doesn't sound right! We've requested more information to investigate this further.

Please respond to our request so we can begin making things right for you.

Thanks,
Rollbit Support Team

Rated 1 out of 5 stars

Rollbit Blocked $47K in Winnings – False Money Laundering Claim

My account username is Fatio07
I won about $99,000 on Rollbit.com and successfully withdrew $52,000 in small amounts. The sum was not all winning but big part of it was my deposit . On March 20, 2025, Rollbit suddenly blocked my account with the rest of my winnings inside around ($47,000).

After a month of silence, they accused me of money laundering without providing any evidence and told me not to contact them again. I had completed full KYC and am willing to provide anything further. All funds were legitimately won and personally owned.

This is unacceptable and shows a worrying pattern – other players report similar treatment when winning big. I need to know what further steps I can take to receive my funds because is a very big amount for me. This is causing me many problems in my personal life. I have been under stress and frustration all this time .

March 20, 2025
Unprompted review
Rollbit.com logo

Reply from Rollbit.com

Hi,

That doesn't sound right! We've requested more information to investigate this further.

Please respond to our request so we can begin making things right for you.

Thanks,
Rollbit Support Team

Rated 1 out of 5 stars

Being Scammed by Rollbit?

I am active user currently of Rollbit. I have lost 100s of thousands of dollars on the platform.

The last few days all of a sudden I have had 3 days of winning. NOTHING close to what I have lost.
I deposited $26,700 of my own money to the platform, I made a win of around $13,600 on top of what I put in. I went to withdraw, my withdrawal has been stopped pending ''Review''.

I have withdrawn countless of times and deposited countless of times NEVER have I had the issue. I am being told there is no ETA, there is no response and there is nothing I can do. My own money is being held under duress. My own money does not need to be under review it's mine it came from me.

I feel like I am being scammed and they are holding my money and my profits from me.

August 11, 2025
Unprompted review
Rollbit.com logo

Reply from Rollbit.com

Hi,

That doesn't sound right! We've requested more information to investigate this further.

Please respond to our request so we can begin making things right for you.

Thanks,
Rollbit Support Team

Rated 1 out of 5 stars

I requested a minimum 1 year account…

I requested a minimum 1 year account ban. After one year I tried reopening account, they said they will never open it again and that it was a permanent request. Bs! I even have copy of the original conversation that I granted a one year ban. Now they are telling me it is because of responsible gambling and I have a problem. Bs! I have a fulltime IT job and 0 debts to my name! Support full of liars!

Update, I got info from insider that they are blocking it because I have a huge amount in referrals. Scammers!!! Stay away!!

August 11, 2025
Unprompted review
Rollbit.com logo

Reply from Rollbit.com

Hi,

That doesn't sound right! We've requested more information to investigate this further.

Please respond to our request so we can begin making things right for you.

Thanks,
Rollbit Support Team

Rated 1 out of 5 stars

Scammed on sportsbook

August 8, 2025
Unprompted review
Rollbit.com logo

Reply from Rollbit.com

Hi,

That doesn't sound right! We've requested more information to investigate this further.

Please respond to our request so we can begin making things right for you.

Thanks,
Rollbit Support Team

Rated 1 out of 5 stars

Try your luck elsewhere

Try your luck elsewhere, feels like they are manipulating the outcome.

August 3, 2025
Unprompted review
Rollbit.com logo

Reply from Rollbit.com

Hi,

That doesn't sound right! We've requested more information to investigate this further.

Please respond to our request so we can begin making things right for you.

Thanks,
Rollbit Support Team

Rated 1 out of 5 stars

Totally rigged slots

Totally rigged slots, support answers all the time with macros, not even trying to do something above that. Stay away from them. Simply stealing your money

July 29, 2025
Unprompted review
Rollbit.com logo

Reply from Rollbit.com

Hi,

That doesn't sound right! We've requested more information to investigate this further.

All games on Rollbit by us (house games) are provably fair.

All third-party games are from large providers, available at thousands of websites across the world.

Thanks,
Rollbit Support Team

Rated 1 out of 5 stars

WARNING: Any Money You Deposit is GONE FOREVER!

DO NOT USE THIS SITE. DO NOT DEPOSIT ANY MONEY.

This is honestly one of the worst gambling sites you can ever use. They will use a multitude of different tactics to deny you from any winnings and withdrawal of your funds.

If anyone reading this is coming from Stake and think Rollbit might be better, don't switch LOL. It would be like your arm is itchy and you decided to amputate it. That's how bad this site is. I made the switch after Stake's KYC requirement since I was already verified on Rollbit, and boy was that a mistake.

To list a few reasons:
- Their support are literally "bots". They are unable to help you resolve ANY issue. All they will say is "Wait for 48 hours for the issue to resolve itself" for everything.
- If you start winning, they will simply accuse you of multi-accounting and block all withdrawals. Rollbit literally says "If you don't like it, sue us lol".
- You're not going to win that lawsuit, they're registered in Curacao, so good luck with that.
- Bets take forever to settle. I once had a $500 bet on an MLB game that rescheduled that took 2 weeks and repeated back and forth with their incompetent support to finally get resheduled. They literally refused to settle the bet otherwise.
- Their rewards program is so, so bad. The rakeback is terrible too. And the worst part? You only get a tiny bit of it upfront and the rest is spread out over 30days. To put in context, a 100k wager and a 10k loss on stake would give me back almost $600-700 in lossback. Rollbit gave me $42.75 spread out over a month, so you get like $1.40 a day.

If you've read all this and decide you like what you're hearing, go ahead and use Rollbit. Otherwise, far stay away from this dog site and their affiliates (bc.game, etc.)

July 16, 2025
Unprompted review
Rollbit.com logo

Reply from Rollbit.com

Hi there Eric,

Can you please send us an email (from your registered Rollbit email address) to complaints@rollbit.com, noting your Rollbit User ID / Login Name and we can look into this for you.

Thanks
Rollbit Complaints Team

Rated 1 out of 5 stars

Rollbit is scamming me — not allowing me to withdraw my funds!



I'm have deposited $1000 on Rollbit, sometimes winning, sometimes losing, but always playing.
My withdrawal requests of 72 USDT and 14 USDT have been blocked without any valid reason.
Currently, I have a balance of $860 in my account; I can play any game and place bets, but whenever I try to withdraw money, it gets blocked.
The support team only tells me to email the compliance team, but I receive no response.
When I complained in the public chat, I was muted for 69,444 days!
I only have one verified account — “black_venin” — from which I want to withdraw my money.
Support keeps telling me, “If you have other accounts, list them.” I told them I only have one account, but they reply, “Then write to our compliance team via Gmail.”
I wrote to them, but they do not respond either.
I have only one account, and I do not have any others. This is a fact. So asking me to provide other accounts is completely wrong.
This situation completely blocks me from withdrawing my money without any explanation.
Who can I complain to? Where can I get help?
This platform is completely unsafe and is scamming its users!

-
After some delays and difficulties, I have finally received my withdrawals of 14 and 72 USDT from Rollbit today. While my experience was frustrating at times, I appreciate that they resolved the issue in the end. Hopefully, their support improves for future users.-
-

Here is a clear and natural English version you can add:

---

I have been playing on Rollbit for a while now, and my withdrawals have been paid on time without any problems. Everything is working smoothly at the moment. If anything negative happens in the future, I will update it here. Update 24.11.2205

June 30, 2025
Rated 1 out of 5 stars

From Excitement to Disgrace – Rollbit Locked My Account Without Just Cause

At first, I was genuinely excited to play on Rollbit. The platform seemed smooth, fun, and engaging. I played casually and had a great experience early on.

But the moment I started betting more seriously and actually winning, everything changed.

Out of nowhere, Rollbit suspended my account, accusing me of having multiple accounts, which is completely false. I’ve always played fairly and used only one account – the same one I registered with.

What followed was even more shocking. During communication with the Rollbit compliance team, I was accused of money laundering, without any evidence or clear explanation. They outright told me that if I wanted to challenge their decision, I should pursue legal action.

This kind of treatment is unacceptable and unethical. I never broke any rules, and instead of being treated with fairness or transparency, I was treated like a criminal simply for winning.

If you’re considering playing on Rollbit – be warned: the moment you start to win, they may shut you down too.

March 16, 2025
Unprompted review
Rollbit.com logo

Reply from Rollbit.com

Hi,

That doesn't sound right! We've requested more information to investigate this further.

Please respond to our request so we can begin making things right for you.

Thanks,
Rollbit Support Team

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