Rollingriches Reviews 1,401

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers enjoy the variety of games available and find the platform's layout easy to navigate. People appreciate the generous offers and the quality of the products, often highlighting the fun and diverse game selection as a major draw. However, some people were dissatisfied with the customer service and response times, noting that it can take a long time to receive replies to inquiries. There are also concerns regarding payment processing, with some customers experiencing significant delays in receiving their redemptions, which contrasts with the quicker payouts they initially experienced or observed on other platforms.

What people talk about most

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers express significant frustration... See more

Response time

Customers consistently note ambiguous experiences with response times. Many reviewers express frustration... See more

Payment

Customers had ambiguous experiences with payment. Many reviewers expressed significant frustration and... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers appreciate its clean design, ease of... See more

Product

Users describe positive interactions with the product, often praising the fun and wide variety of games, with... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I finally got my redemption but it took some effort on my end. If you want not to know the complete story READ my previous reviews, they have only been about Rolling Riches. So on 4/20 Monday night, a... See more

Company replied

Rated 3 out of 5 stars

The winning is great but there redemption time has got bad I've been waiting a week now for my money. Last time it took a week and me writing a review before they payed out. I've sent email and no res... See more

Company replied

Rated 3 out of 5 stars

I am a VIP player with Rolling Riches. Rolling Riches have become by far the worst platform online. Everytime I submit a redemption, the VIP host says it’s a delay and it takes days and sometimes week... See more

Rated 3 out of 5 stars

Would like to give them, more star 🌟 review. Great games but payouts are way to long to recieve them. I've been waiting on my payout since 03/29. Sent a message to support said they were gonna review... See more

Company replied


Company details

  1. Online Casino or Bookmaker

Written by the company

Rolling Riches is always Free to play! Amazing welcome and hourly bonuses with 200+ Free games.


Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

I used to absolutely love rolling…

I used to absolutely love rolling riches because my first couple times I redeemed took like 1 day now it’s just takes forever and I just would like to know why and what happened to father payouts ?

April 4, 2026
Unprompted review
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Reply from Rollingriches

Hi Faith,
We understand your concern, especially after previously experiencing faster payouts. A change like that can definitely be confusing and frustrating.

We’d like to look into your current redemption, please contact support@rollingriches.com
so we can assist.

– Rolling Riches Team

Rated 2 out of 5 stars

They payout but take forever and now I…

They payout but take forever and now I haven’t even received a message back on when I’m getting my redemption very long process to get your money.

April 6, 2026
Unprompted review
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Reply from Rollingriches

Hi Lee,
We understand how frustrating long processing times can be, especially when communication is limited. That’s not the experience we want for our players.

Please reach out to support@rollingriches.com
so we can review your redemption and provide an update.

– Rolling Riches Team

Rated 1 out of 5 stars

I redeemed 100 it has been over 10 days…

I redeemed 100 it has been over 10 days and I have still not received my redemption. I have contacted customer support over 5 times and no reply. ROLLING RICHES CASINO JUST GIVE ME MY MONEY

April 6, 2026
Unprompted review
Rollingriches logo

Reply from Rollingriches

Hi there,
We understand how frustrating this must be, especially after multiple attempts to reach support. Waiting beyond the expected timeframe can definitely raise concerns.

We’d like to review your case, please contact support@rollingriches.com
so we can assist you further.

– Rolling Riches Team

Rated 2 out of 5 stars

I've been waiting on my redemption for…

I've been waiting on my redemption for several days.I use to get it in 2 to 3 days now it's taking forever and I've emailed customer support and haven't received no response.

March 31, 2026
Unprompted review
Rollingriches logo

Reply from Rollingriches

Hi there,
We understand your frustration, especially with delays compared to your previous experiences. That kind of change can definitely be concerning.

Let’s take a closer look at your redemption, please contact support@rollingriches.com
so we can assist you directly.

– Rolling Riches Team

Rated 2 out of 5 stars

red flag absolutely spend any money heredo not stay away stay away

I’ve been gambling online for a long time and have used countless platforms, and this is by far one of the worst experiences I’ve ever had.

RollingRiches used to be decent, but after their recent update, the site has become practically unusable for anyone in Arizona. Out of their entire library, I now have access to maybe five games. Everything else is restricted due to location. That alone should have been a red flag.

What’s even worse is their withdrawal process—or lack of one. I made a deposit because of their so-called “great” bonus buys, only to find out that cashing out is a completely different story. I was told my first withdrawal would take up to 10 days. It has now been 13 business days, and I have received absolutely nothing—no payment, no update, no real response.

Customer service is essentially nonexistent. Every inquiry is met with the same automated message claiming they’re “working on it.” No timeline, no accountability, no human response. At this point, it feels less like a delay and more like intentional avoidance.

I spend a significant amount of money gambling online, and I know exactly how legitimate platforms operate. This is not it. Reliable sites process withdrawals promptly and communicate with their users—RollingRiches does neither.

I would strongly recommend that anyone considering this platform stay far away. There are plenty of other sites that actually pay out and treat their users with respect. This one does not.

RollingRiches: if anyone from your team is reading this, you have a chance to fix it. Process my withdrawal, contact me directly at theycallmeshwayzie, a Gmail email and take responsibility for this situation. Until then, this review stays up as a warning to others. And I will periodically repost this so that people constantly will have this on the top so anybody that goes to trustpilot this will be the first thing that they see and if I have to reword it every time and use a different email I will.

March 26, 2026
Unprompted review
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Reply from Rollingriches

Hi Cody,
We understand the level of frustration in your message, especially with both the game access and redemption concerns you mentioned. That’s not the experience we aim to provide.

We take feedback like this seriously and would like the opportunity to review your situation in detail. Please reach out to support@rollingriches.com
so we can assist further.

– Rolling Riches Team

Rated 1 out of 5 stars

taking forever to get my winnings!!!

I spend a lot of money on this platform and I've been playing it for quite a while I am supposed to get priority redemptions due to the level that I'm on I redeemed $700 and I'm going on day 7 now with no money in my account and I emailed them quite a few times and I've gotten no response back my sister and her friend are having the exact same problem with rolling riches I am super unhappy I spend a lot of money with them and I can't even get an email back letting me know why it's taking so long and my account is verified I've redeemed from them before so I don't know what is going on

April 5, 2026
Unprompted review
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Reply from Rollingriches

Hi there,
We understand how frustrating this situation is, especially as a loyal player expecting priority handling. Not receiving updates only adds to that concern.

We’d like to review your redemption and provide clarity, please contact support@rollingriches.com
so we can assist you directly.

– Rolling Riches Team

Rated 1 out of 5 stars

When will I ever learn?

This platform is the most inadequate platform when it comes to redemptions. Yet again, I played in this platform with their promotion package. I was suckered in. The package was so beautiful I couldn't resist. BUT WHY!! I won on their package money $1,600.00 on the 25th of March, today is the 5th of April (Easter Day). I thought maybe if they paid me I would share with the Easter Bunny!! What a joke. No eggs for the Easter bunny 😢 lol. I am still waiting to be paid out!! I really like this platform but they dont seem to care about their customers. Just as we pay our money to play Rolling Riches should be able to pay out. This platform makes money..Plenty of it. There is NO need to have to wait way pass the 10 business days to receive my winnings. I wonder how the gaming commission would like to hear from all these reviews that are talking about no payouts? ROLLING RICHES..DO YOUR JOB!! PAY MY MONEY 💰 🤑

March 25, 2026
Unprompted review
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Reply from Rollingriches

Hi Sheanun,
We understand your frustration, especially after waiting beyond the expected timeframe. We know how important timely redemptions are to your overall experience.

This isn’t the experience we aim to provide, and we take feedback like yours seriously. Please reach out to support@rollingriches.com
so we can review your case.

– Rolling Riches Team

Rated 1 out of 5 stars

Horrible Customer Service & Redemption Times

On February 28, I submitted my redemption and was expecting it within a few days because that is the normal redemption time for most online casinos. We could pass and I still have not received it so I messaged Support and they told me that it takes up to 10 business days so I waited up to 10 business days and I still didn’t have it so I’ll message to them again and got no response. So I waited a little longer and then on March 16 I received an email from them saying there was a problem with my redemption and my card that I was redeeming to you did not support it and they canceled my redemption. So I had to start my redemption process all over again with a different card and that was done on March 16th as well. I was old in another 10 business days which should have been March 27th. Here we are at April 4 and still no redemption. I have emailed Support several times with no response. This is absolutely ridiculous!!! I’m guessing they will not be in business very much longer. Worse, online casino ever and horrible, horrible customer service. Do not play this casino!

April 3, 2026
Unprompted review
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Reply from Rollingriches

Hi Stephannie,
We understand how frustrating this situation has been, especially with the additional complication of having to restart your redemption process.

We’d like to take a closer look at your case and help move things forward. Please contact support@rollingriches.com
so we can assist you directly.

– Rolling Riches Team

Rated 1 out of 5 stars

I have had my redemptions since 3/20/26…

I have had my redemptions since 3/20/26 and still not have been redeemed! Sent many emails to support and no reply, trust me when I say don't play this casino not worth it, they will take your money but won't pay when you win! I got paid the first time I won $900 but took 7 days, now I'm redeeming 2k and nothing been 15 days now!

March 20, 2026
Unprompted review
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Reply from Rollingriches

Hi Matthew,
We understand your concern, especially with the difference between your previous experience and your current redemption delays. That can definitely be frustrating.

We’d like to take a closer look at your requests, please contact support@rollingriches.com
so we can assist you directly.

– Rolling Riches Team

Rated 3 out of 5 stars

Account got restricted

Update*account is unrestricted. WIll change with to a 5 star if my redemtion goes through timely.

Account got restricted. I am not sure why. I had a redemption for 1000 and a 600 balance. Didn't get any information. Will give a better review if they get in touch with me and tell me why or unluck and process my redemption.

April 3, 2026
Unprompted review
Rollingriches logo

Reply from Rollingriches

Hi there,
We understand how concerning it is to see your account restricted without clear information, especially with a pending redemption.

We’d like to review your account and provide clarity, please contact support@rollingriches.com
so we can assist further.

– Rolling Riches Team

Rated 1 out of 5 stars

My first time playing with this online…

My first time playing with this online casino and I redeemed 100 it has been over 10 days and I have still not received my redemption. I have contacted customer support over 5 times and no reply. ROLLING RICHES CASINO JUST GIVE ME MY MONEY

March 23, 2026
Unprompted review
Rollingriches logo

Reply from Rollingriches

Hi Tyler,
We understand your frustration, especially as a new player expecting a smoother first redemption experience.

We’d like to review your case and help provide an update, please contact support@rollingriches.com
so we can assist you directly.

– Rolling Riches Team

Rated 1 out of 5 stars

I am still waiting on my $650…

I am still waiting on my $650 redemption that they manually cancelled and then have given them my checking acct number , debit card number and every single thing they have asked for and they still have not sent my winnings , they tell me that the account I have is coming back invalid which is a lie because it’s the same account they have redeemed to in the past . They are scammmers and they ask for you to email them well I have emailed them over 25 times and spoke to Ana and Summer via email and they take 5 days to respond and nothing gets fixed you would think they would make it a point to call you or fix this issue fast . I need my $650 and quit scamming people because you don’t want to pay and when you tell us to email you the respond and make this situation a priority because this is not acceptable - Alicia

March 15, 2026
Unprompted review
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Reply from Rollingriches

Hi Alicia,
We understand how frustrating this situation must be and appreciate you bringing it to our attention.

We’d really like to take a closer look at your request and get you a clear update. Please reach out to us at support@rollingriches.com
so we can assist you directly.

– Rolling Riches Team

Rated 5 out of 5 stars

I won $7000 in total

I won $7000 in total! I love the slots and the RTP, we will see how long it takes for it to hit my bank account! Will keep everyone updated but for now 5 stars. I don’t care how long it takes as long as I get my redemptions.
Update: One was already approved. I’m so happy with rolling riches and would recommend to everyone.

April 2, 2026
Unprompted review
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Reply from Rollingriches

Hi Jaegar,
Thank you for sharing your experience! We’re glad to hear progress is being made and truly appreciate your support. Wishing you continued success! 🎉
We truly appreciate your support and look forward to keeping the good experiences coming your way.

– Rolling Riches Team

Rated 4 out of 5 stars

Retract

I would like to do a follow up on my previous review. Until this last problem with my redemption ive sense recieved my redemption. I do feel that communication would have been great but nonetheless great experience playing

April 3, 2026
Unprompted review
Rollingriches logo

Reply from Rollingriches

Hi Crystal,
Thank you for your follow-up, we truly appreciate your understanding and are glad your redemption was received.
We appreciate your support and look forward to keeping the experience just as exciting for you.

– Rolling Riches Team

Rated 3 out of 5 stars

They are Really Great, Except for THIS

I've always only had great things to say about Rolling Riches but at the moment I'm having an impossible time redeeming my winnings and this is the first time . But I've been emailing customer service/support and I immediately get an automated response telling me it's being handled and someone will reach out asap, and i have been patiently waiting for any info .
But other than this event/incident it's my top 2 favorite sites especially with their verity of different games

March 31, 2026
Unprompted review
Rollingriches logo

Reply from Rollingriches

Hi Adam,
We appreciate your continued support and understand your concern.
Please reach out to support@rollingriches.com
so we can investigate and assist you further.

– Rolling Riches Team

Rated 1 out of 5 stars

Terrible redemption process

Terrible redemption process. Redeemed $130 and it took over 10 days I will never deposit another cent on this pointless casino. The whole point of a casino is quick easy money when you win. Just ridiculous

March 29, 2026
Unprompted review
Rollingriches logo

Reply from Rollingriches

Hi Jordan,
We understand your concern regarding the redemption timeframe, especially when it exceeds expectations. That can definitely impact your overall experience.

We’d like to take a closer look at your case, please contact support@rollingriches.com
so we can assist further.

– Rolling Riches Team

Rated 2 out of 5 stars

Casino has changed…

When I first starting playing here I was so impressed. Customer service was excellent and my redemption was paid in a day. Now on March 15th, 2026, I requested a withdrawal and today it has been 18 days. Still waiting on an email response. needless to say, I am very disappointed because I loved this casino. I'm not going to play anymore or make a purchase until this matter is resolved,

April 2, 2026
Unprompted review
Rollingriches logo

Reply from Rollingriches

Hi Rose,
We understand how disappointing this must feel, especially after having such a positive experience previously. Changes like this can be frustrating.

This is not the experience we aim to provide, and we’d like to review your situation. Please reach out to support@rollingriches.com.

– Rolling Riches Team

Rated 1 out of 5 stars

Redemptions take forever

They do not respond to inquiries about redemptions. I have has a $200 redemption pending since March 19, 2026 and have sent 3 inquiries where none have been answered. Redemption hasn’t even been approved. It feels like they are holding redemptions extra long now so you cancel and replay and lose the money. They use to pay quick but now I wouldn’t recommend them unless you don’t want you redemptions quick

March 19, 2026
Unprompted review
Rollingriches logo

Reply from Rollingriches

Hi Starr,
We understand your concern, especially with the delay and lack of responses. That uncertainty can definitely be frustrating.

We’d like to review your redemption and provide clarity, please contact support@rollingriches.com
so we can assist you directly.

– Rolling Riches Team

Rated 4 out of 5 stars

Hey ROLLING RICHES

Hey ROLLING RICHES? If u read this I can't get into my account, it says user is not active??? Why? It won't let me put email on here but name is Jacob Krey ty. And yes, this is very well setup casino with great selection of games and good bonuses. I like it, but Id love it if I could just get again??

April 2, 2026
Unprompted review
Rollingriches logo

Reply from Rollingriches

Hi Jacob,
We understand how concerning it is to be unable to access your account. We’re glad to hear you enjoy the platform overall and want to help resolve this for you.

Please contact support@rollingriches.com
so we can review your account and assist further.

– Rolling Riches Team

Rated 1 out of 5 stars

Rolling downhill

Redemption
Customer service
Game availability

7-10 business days. = 1 redemption PER MONTH. Because ive had several redemptions and there advertisement says the first time it takes 7-10 business days then 24-48 for repeat players.

Well. I am a vip. And i have NEVER got a redemption back in under 10 days. Its constantly over. Sometimes a month and a half. They makes excuses saying they cant do anything about it. They blame the third party for cashouts. I simply dont understand how difficult it is to just cash people out. It pops up on your computer. Hit approve. Done. Redemptions are and always have been a joke.

Customer service.
They dont have live customer service. They have the option for it but its essentially sending an email to the. Wich the also have an option for wich is freaking retarded. "Click here for live support " (brings u to email page)

"Email us @rollingriches". ( Brings you to your email)

Ive been trying to contact them for two weeks asking about my redemption and other things i have questions about. Two weeks. Dozen emails. ZERO replys. And even when my redemption was well over a month i one time was able to get ahold of someone and they said they couldn't do shit.

So what the hell is the 7-10 days bs when they cant EVER get it it done.

There is NOTHING you can do once u hand over your money. They will hold it and hold it and hold it because theyre to busy jerking each other off with our cash.

Games
They have the exact same games as many other casinos. But it only allows you to play a very select few because they put up "your state isnt allowed to play this game" bs. But thats hilarious because i play those games on other sites and i play other games on this site.

Dont play here. Theyre rolling downhill rich with my money.

April 2, 2026
Unprompted review
Rollingriches logo

Reply from Rollingriches

Hi there,
We understand your frustration, especially with both redemption timing and communication challenges. That combination can significantly impact your experience.

We take feedback like this seriously and would like the opportunity to review your case. Please reach out to support@rollingriches.com
so we can assist further.

– Rolling Riches Team

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