Romans - Camberley Reviews 

24
TrustScore 4 out of 5

3.9

122 London Road, GU15 3TJ Camberley, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I find all the staffs at Roman truly very helpful in every way!! I have a very awkward X tenant had giving everyone a lots of grieves. The Camberley Roman’s team and the management team for the Lan... See more

Company replied

Rated 5 out of 5 stars

My experience of Romans has been nothing but professional. The respect and courtesy afforded me was second to none. Mike and Luke went above and beyond. Their communication was succinct and they d... See more

Rated 5 out of 5 stars

I have no complaints at all with the service I have received from our Tenancy Manager Kaitlyn Young and the team at the Camberly Office. I have been kept informed at all times and in a very professio... See more

Company replied

Rated 1 out of 5 stars

Romans Camberley - terrible Arranged 4 viewings for Saturday morning (I live 60 miles away from the properties and communicated this when arranging). Speak to Romans Friday morning to confirm. Tr... See more


Company details

  1. Real Estate Agency
  2. Property Investment
  3. Real Estate Appraiser
  4. Real Estate Surveyor

About Romans - Camberley

Written by the company

Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.

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Your local property experts

Written by the company

Whether you're looking to sell or let your home, our teams are on hand to help.

From start to finish, we cover all aspects of your property journey with our full range of services.

No matter your property goals, we work tirelessly to achieve them

From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.

Contact info

  • 122 London Road, GU15 3TJ, Camberley, United Kingdom

Genuinely local, truly expert

For expert advice from professionals, speak to us today.

3.9

Great

TrustScore 4 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(24)

162 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 Star Service

Barnaby Coles our sales agent has been fantastic throughout, a great support and an excellent communicator. Whilst being super accommodating and helpful, he has been a delight to have as a sales agent.

Alison Savva, has been our shining light on the dark frustrating days with our solicitor. She has taken so much time out of her already busy schedule to help us push the exchange and completion through, provide advice on how to deal with the process as first time buyers. She has constantly gone above and beyond and believe we would not be in this position now if she had not been our move manager. Absolutely exemplary service that I cannot fault.

May 12, 2022
Unprompted review
Romans  - Camberley logo

Reply from Romans - Camberley

Dear Emily,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Excellent Service

The Romans team were superb from start to finish, in what ended up being a very long house sale. Initially, Alfie led me through the process of getting the house onto the market, and through the initial stages of the sale, and was excellent. The sale was then delayed by probate, and I can't thank Rhianna for the fantastic support that she gave me throughout the process up until the sale went through - she was a model of compassion and professionalism, and went beyond my expectations. She was a pleasure to work with and deserves a huge amount of credit. Alison, the Move Manager, was also great. I was very impressed with everyone I dealt with at Romans, and would have no hesitation using them again, if the need arises. Great job.

March 1, 2022
Unprompted review
Romans  - Camberley logo

Reply from Romans - Camberley

Dear Ed,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Romans - Camberley... Excellent!

Matthew Pointing and his team provided a first class service. The marketing of my property combined with Romans ability to engage with serious buyers led to a swift completion. Romans property portal is excellent. Highly recommend.

December 9, 2021
Unprompted review
Romans  - Camberley logo

Reply from Romans - Camberley

Dear Kevin Mangan,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Rated 5 out of 5 stars

Barnaby Coles support

I have been helped massively by Barnaby Coles. He has helped me with the moving out process of one property and has been there for me as a young 21 year old trying to find the right place to rent. He was always on hand to help me with any questions and was always just a phone call away. The best agent I have ever worked with and I will probably always try to use him.

November 24, 2021
Unprompted review
Romans  - Camberley logo

Reply from Romans - Camberley

Dear Alfie Robins,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

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