Romans - High Wycombe Reviews 

44
TrustScore 3.5 out of 5

3.3

5 Crendon Street, HP13 6LE High Wycombe, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The perfect experience. Quick appointment to value the house. Got a valuation 10’s of £1000’s higher than anyone else. Made the sale within 3 days of going on the market therefore Romans making us mon... See more

Company replied

Rated 1 out of 5 stars

Very unprofessional staff. They only let us know the flat is not available to view after a 90 min drive to get there because they didn't have the correct keys. We were told this as we arrived at the p... See more

Rated 5 out of 5 stars

Stephanie and James made the process easy and were always available to answer any questions or contact the vendors to keep things moving. Even when an issue came up which wasn’t down to them, they did... See more

Rated 5 out of 5 stars

My husband and I have just bought our first home together 🏡. We completed in just about 3 months! We have dealt with most of the estate agents in and around High Wycombe during our search in the l... See more


Company details

  1. Real Estate Agency
  2. Property Investment
  3. Real Estate Appraiser
  4. Real Estate Surveyor

About Romans - High Wycombe

Written by the company

Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.

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Your local property experts

Written by the company

Whether you're looking to sell or let your home, our teams are on hand to help.

From start to finish, we cover all aspects of your property journey with our full range of services.

No matter your property goals, we work tirelessly to achieve them

From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.

Contact info

  • 5 Crendon Street, HP13 6LE, High Wycombe, United Kingdom

Genuinely local, truly expert

For expert advice from professionals, speak to us today.

3.3

Average

TrustScore 3.5 out of 5

44 reviews

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1-star

No recent history of asking for reviews

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Replied to 95% of negative reviews

Typically replies within 1 week

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3.3

All reviews

(44)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb service from the team at Romans…

Superb service from the team at Romans High Wycombe. From the first meeting Stephanie had done homework regarding sales in our area. She arranged an open day within a week of our house going live, where we had an offer. The team made this a very smooth and quick transaction. I would thoroughly recommend them.

March 22, 2022
Unprompted review
Romans  - High Wycombe logo

Reply from Romans - High Wycombe

Dear Sue,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Rated 5 out of 5 stars

Stephanie and her team have been great

Stephanie and her team have been great. No question has ever too big or too small. Stephanie has really kept me sane throughout the stressful selling process - great with communication whether it be on email or picking up the phone and couldn't be more grateful. I couldn't sing her praises enough. I would definitely recommend using Romans for the sale of a property.

February 21, 2022
Unprompted review
Romans  - High Wycombe logo

Reply from Romans - High Wycombe

Dear Nikki,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Orginally a probate valuation enquiry

Orginally a probate valuation enquiry, Stephanie thought outside the box and brought along her colleague from the groups auction house. While we decided what to do with the property and during the auction process Stephanie kept in touch and even took the metre readings when we completed, thank you for your personal interest in our property sale

January 31, 2022
Unprompted review
Romans  - High Wycombe logo

Reply from Romans - High Wycombe

Dear Sez For,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Rated 1 out of 5 stars

The Worst Estate Agents Ever!

The team at Romans High Wycombe were the worst I have ever come across. I have been renting since I was eighteen and have never experienced such a disregard for my health or well being. I took on the property in June and was plagued with heating and hot water problems. The property was damp and destroyed both my skin and chest. I actually paid my rent in full and moved out of the property early. Lisa is unprofessional having lied to me and ignored my complaints. She left me in freezing temperatures without both hot water and heating. I find the team in High Wycombe especially the property manager Lisa both disgusting and morally without conscience. I would not recommend Romans to anyone.

December 11, 2021
Unprompted review
Romans  - High Wycombe logo

Reply from Romans - High Wycombe

Dear Sheila
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

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