Romans - Woodley Reviews 

39
TrustScore 4 out of 5

4.1

301 Loddon Bridge Road, RG5 4BE Woodley, GB


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Rated 5 out of 5 stars

Hello, I've recently been given a notice of vacating my current location as my landlord sold his house. Within about a week I found a new house (house share) in Woodley. I arranged a viewing on the... See more

Rated 5 out of 5 stars

We had a wonderful experience with the letting team in Woodley. Special thanks to Sophia, she was professional, friendly and very helpful. Even when another house we offered on was no longer available... See more

Company replied

Rated 5 out of 5 stars

We modernised our flat after a long tenancy and during that three months Romans checked in with us on a regular basis, providing suitable advice and providing updates regarding the implementation of t... See more

Company replied

Rated 1 out of 5 stars

DO NOT USE ROMANS !!!! I cannot stress this enough - avoid using Romans at all costs. When I moved from my previous flat into this house, the check-out clerk warned me about Rom... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Investment
  3. Real Estate Appraiser
  4. Real Estate Surveyor

About Romans - Woodley

Written by the company

Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.

Book free sales valuation
Book free rental valuation

Your local property experts

Written by the company

Whether you're looking to sell or let your home, our teams are on hand to help.

From start to finish, we cover all aspects of your property journey with our full range of services.

No matter your property goals, we work tirelessly to achieve them

From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.

Contact info

  • 301 Loddon Bridge Road, RG5 4BE, Woodley, United Kingdom

Genuinely local, truly expert

For expert advice from professionals, speak to us today.

4.1

Great

TrustScore 4 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(39)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beyond helpful estate agents

Romans Woodley have been incredibly helpful throughout the whole process of finding our first rental property. Any question we had was answered straight away and they updated us on every step of the journey.

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Robbie in Romans Woodley has been…

Robbie in Romans Woodley has been absolutely exceptional!
Amazing at responding, chasing up queries, being accessible and easy to get hold of and super friendly and helpful. 10/10 service. Was very accommodating when trying to arrange viewings and re-visits to measure up etc. Great service from Robbie.

January 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with Romans (purchasing a property)…

I've had fantastic experience with Romans Woodley throughout the purchasing process. Daniel was very professional, kind, knowledgeable and supportive, from organising the viewing, through negotiations, to the exchange process (we are due to complete in few weeks). In addition, Romans Move Manager kept me informed on the progress, in all stages of the process, which I found very helpful.
I can highly recommend Romans if you are thinking of purchasing a property!

September 11, 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience

1. Friendly and professional staff members
2. Always ready for the service
3. Always reviewing the progress
4. Always request feedback and improve if needed
5. Mr Smith has been excellent and takes good care of his people.
Thank you for your continuous support and excellent service.

June 26, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent job selling our house x4!

I would like to just commend the team for working with my wife and I through a fairly long process. Our efforts to sell began in 2019 and the Romans team, through all the changes in personnel handling our sale were great. I reckon that you found us buyers four times in total during that time. The move manager piece was less great to be honest, but once again the team stepped in to make things happen within the timeframe that we needed.

June 19, 2023
Unprompted review
Rated 5 out of 5 stars

Woodley Romans

Greate company. This is my second time dealing with Romans and both time they were professional, fast and cooperative. I would like expessialy mention Andreea Covaci from Woodley Romans as high professional manager. Thank you

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly, efficient & professional

Friendly, efficient, practical selling service. Despite hiccups caused by a buyer completely dropping out without the courtesy to tell anyone, the property was re-marketed and quickly sold again. Would recommend Jack and his team.

March 3, 2023
Unprompted review
Romans  - Woodley logo

Reply from Romans - Woodley

Dear Mrs Moodie

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

The whole process of becoming a tenant…

The whole process of becoming a tenant through the Romans agency is very smooth thanks to Andreea Covaci for good customer care and skills. Andreea made the whole process look so easy and simple she is so dedicated and have good follow ups.

December 15, 2022
Unprompted review
Romans  - Woodley logo

Reply from Romans - Woodley

Dear Mihaela

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

The service from Romans was efficient…

The service from Romans was efficient and professional from start to finish. At the start of the process, we were dealing with Warren Hendry, who carried out the valuation, put the house on the market and also arranged and held the open houses. Even after having our initial buyers changing their minds, Warren ensured we were back under offer in less than a week. He is also the person who recommended us viewing the house we eventually purchased. We were very impressed with the service he provided. After Warren left the branch, we were handed over to Jack Farnon who was also exceptional. Jack went above and beyond to ensure our house sale was completed on time. He kept us informed throughout the process and even dealt with the many difficulties we encountered with professionalism and sincerity, serving as a mediator between the various parties involved. I truly believe our move would not have been possible without him. Will definitely be referring Romans to all of my friends and family. Thank you again!

November 17, 2022
Unprompted review
Romans  - Woodley logo

Reply from Romans - Woodley

Dear Syra

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

We have had a fantastic experience with Romans Woodley

We have had a fantastic experience with Andreea Covaci at Romans Woodley. She has been super helpful and went the extra mile to secure a rental property in the area for us. We are new to the UK and unfamiliar with process - but Andreea was very helpful and guided us through it. We are hoping our stay at our new place is going to be rewarding and happy. Thank you very much Romans for assisting us!

November 2, 2022
Unprompted review
Romans  - Woodley logo

Reply from Romans - Woodley

Good Afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Great service

Great service, very helpful
Everyone at Romans Woodley was very professional and helped to make my house hunt successful!
Thank you Andreea!

September 29, 2022
Unprompted review
Romans  - Woodley logo

Reply from Romans - Woodley

Dear Pedro

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 4 out of 5 stars

Though Life Legal may have been cheaper…

Though Life Legal may have been cheaper than other
solicitors I was not really happy on how they functioned.Though my money was paid quickly I would like to have had a paper copy of the expenses discounted as according to what I was told it varies to
what I was informed.

September 2, 2022
Unprompted review
Romans  - Woodley logo

Reply from Romans - Woodley

Dear Geoffrey,

We are very happy we could provide you with a positive customer experience.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

Professional and consistent service…

Professional and consistent service from Andreea Covaci at Romans Woodley, always got back to us promptly with any questions we had and good communication throughout. Would definitely recomand her.
Best wishes,
Nicoleta P

July 19, 2022
Unprompted review
Romans  - Woodley logo

Reply from Romans - Woodley

Dear Nina Na Na,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Rated 5 out of 5 stars

Professional and consistent service…

Professional and consistent service from Darren Leung at Romans Woodley, always got back to us promptly with any questions we had and good communication throughout. Would recommend him.

April 7, 2022
Unprompted review
Romans  - Woodley logo

Reply from Romans - Woodley

Dear Suzi,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Rated 1 out of 5 stars

Awful estate/letting agents

Roman's Woodley Berkshire. Worst letting agent I have had the unfortunate opportunity to deal with. It is my belief they employ practises that are of no help to members of the public when it comes to renting a property.

January 28, 2022
Unprompted review
Romans  - Woodley logo

Reply from Romans - Woodley

Dear Stephen
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

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