Roofing Supplies UK Reviews 508

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Can’t fault Steve Emery Roofing Ltd they came out at short notice and kept me informed on what was happening they left the driveway clean and tidy and the scaffolding was removed the next day. They... See more

Rated 4 out of 5 stars

RoofArt galvanised steel guttering and downpipes are good quality. Service was efficient, except they charged over £37.50 for delivery each time, regardless of the smallness of items. A single clip co... See more

Rated 5 out of 5 stars

Ordered some corrugated plastic roofing sheets last Thursday. Expected a couple of weeks wait, they turned up the following Monday! Communication was a bit mixed up as had arranged for delivery on... See more

Rated 5 out of 5 stars

Customer service has been absolutely superb. I ordered two snow guards plus brackets and tying wire. When they came the two snow guards had an area of about an inch of rusting on each. I contacted roo... See more

Company replied

Company details

  1. Roofing Supply Store
  2. Construction Equipment Supplier
  3. Construction Material Wholesaler
  4. Do-it-Yourself Shop
  5. Home Improvement Store

Written by the company

Welcome to the roofing supplies & materials superstore! With thousands of roofing products and industry leading customer service, why shop for UK roofing materials, tools and supplies anywhere else? We sell a wide range of roofing products from the leading UK manufacturers in the roofing and construction industry. When you’re looking to buy roofing supplies online, you can rest assured that our great products, competitive prices, quick delivery and excellent customer service ensure your shopping experience is industry leading. We ensure that our roofing supply store is continuously updated with the best, most recent roofing products and materials. When you buy roofing supplies online from us you will be supported by friendly staff with extensive roofing product knowledge and a focus on customer satisfaction. Our mission is to become the leading “one stop” roofing superstore which is capable of supplying all your needs - from roofing materials and accessories to roofing products and tools, we’re the online roofing merchant you’ve been searching for!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

508 reviews

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1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Did what you said

You said delivery within 1-2 days...and it was, with alerts received regarding date and time. Thank you

January 26, 2026
Roofing Supplies UK logo

Reply from Roofing Supplies UK

Thanks Karen!

Rated 5 out of 5 stars

Excellent quality and 5 star company

Searched for good quality porcelain coping stones and discovered Roofing Supplies UK. Quick and easy check out online and received a confirmation email immediately. Then a couple of days later I received a phonecall from a courier company saying my pallet was being dropped off and it arrived at the exact time they said. Delivery man was a delight and very professional and made sure the pallet was in a suitable safe place. Excellent quality and very well packaged (in individual packaging and then ceram wrapped on a wooden pallet. Five star company and I will be using them again in the future.

November 24, 2025
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Reply from Roofing Supplies UK

Thanks for the great feedback, will make sure it gets passed onto the hauliers as well.

Rated 5 out of 5 stars

Can’t fault Steve Emery Roofing Ltd …

Can’t fault Steve Emery Roofing Ltd they came out at short notice and kept me informed on what was happening they left the driveway clean and tidy and the scaffolding was removed the next day. They were honest and reliable and did not try to charge me for work that didn’t need doing unlike some roofers we have used in the past. Would definitely recommend and use again

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Had a problem with delivery

Had a problem with delivery, customer support was spot on and resolved the problem quickly and efficiently

November 12, 2025
Unprompted review
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Reply from Roofing Supplies UK

Thanks, glad we got it sorted for you.

Rated 5 out of 5 stars

Excellent service

I had to buy some roofing shingles for a small job, I found Roofing supplies UK online, found the product I needed at a great price, ordered it, had great communication and was kept updated and they got delivered at the expected time. A pretty boring review but it just goes to show that everything was easy and hassle free which is what we all want when buying materials especially if you are a small company which relies on reliability. Can’t recommend Roofing supplies enough.

September 24, 2025
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Reply from Roofing Supplies UK

Thanks Colin! Appreciate it.

Rated 3 out of 5 stars

the product i ordered flexi compound…

the product i ordered flexi compound came quickly but, i was sent the wrong colour of flexipoint roofing tile compound, and i couldn't return due to scaffolding delivered for only few days and it would of taken to long for another tub to reach me also its only sold by this company, the product is very expensive, and it wasn't as good as the manufacture said it is, i personally would buy a cheaper version after using it i decided its not worth the money.

October 22, 2025
Unprompted review
Roofing Supplies UK logo

Reply from Roofing Supplies UK

Hi Simon

Really sorry the product was wrong on this one and product didn't match up to what you expected. Going to feed this all back to the suppliers for you. If you need any materials in the future give us a shout first as we owe you a favour!

Thanks

Matt

Rated 3 out of 5 stars

Product fine but expensive delivery charges

Bought roofing shingles and they worked fine however the delivery charge really stung!!

July 25, 2025
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Reply from Roofing Supplies UK

Thanks for the review, glad the product did the job for you.

Your shipping on this one was due to being on a pallet, and unfortunately its hard to get any pallet courier to send across the country for much less that £50 odd.

If you need any help on future jobs let us know!

Rated 1 out of 5 stars

Lie through their teeth poor company

Placed an order 23/8/2025 received email detailing delivery date est 27/8/25 not guaranteed. Nothing received by 30/8/25 sent email chasing received apology email on 1/9/25 stating will chase up received from Phil Morgan nothing received back. Called them on 2/9/25 4.30ish.
They said i’ll look into it & get back. Received a call back shortly after & explained that they had tried to deliver twice but not in so took back to distribution centre he had informed them to deliver again & leave in a safe place explaining unsure when the next attempt would be.
Nothing received following day but received a card from DPD on 4/9/25 to say they’d tried to deliver.
I scanned the code on card to track it was to be attempted delivery following day. Looking back through the tracking the parcel had only been received by DPD on the 3//9/25 also now having received said parcel the labelling confirms this. Having now spoken to DPD as to this parcel they inform they’d only made 1 delivery attempt on 4/9/25 and confirmed they’d only received. 3/9/25.
Summing up they charge for delivery leave your order for over a week before dispatch then lie through their teeth disgusting company my advice is avoid i’d also question their other feedback as being false & manipulated.

September 5, 2025
Unprompted review
Roofing Supplies UK logo

Reply from Roofing Supplies UK

Hi, so sorry to see how disappointed your review is here.

I actually spoke to you about this one on the phone the other week so wanted to just explain a little on it. The reason when your delivery came it had the dispatch date of 3rd Sept is because your original order got returned to sender after it had failed a couple of times, we then paid for it to be sent back out to you hence it having that later dispatch date.

I thought I had explained all this on the phone when we spoke, I didn't realise we weren't on the same page when we spoke but I am genuinely sorry if you thought we were lying to you or pulling the wool over your eyes. Totally not the case.

All our feedback is genuine, both positive and negative, we are honest folk and sorry this one got delayed.

Thanks

Matt

Rated 5 out of 5 stars

Excellent

Phone and enquired about product , Ben was spot on with his information, placed order on friday , delivered Monday fitted Tuesday, perfect .

July 25, 2025
Rated 1 out of 5 stars

Delivery not within predicted…

Delivery not within predicted timeframe. It was then supposedly changed to a pre 10am. Arrived after 11. As a result simple day job ran into two. No call backs and virtual shoulder shrugging.

June 24, 2025
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Reply from Roofing Supplies UK

Hi Sean,

Really sorry for the delays you had on this order. Just had a look over it and can see our suppliers missed it, then when it finally got sent the couriers let us down. Sorry it messed up your job.

Thanks

Roofing Supplies UK

Rated 1 out of 5 stars

Ordered some bits with a 2-3day…

Ordered some bits with a 2-3day delivery. When the 3days had passed called to make an enquiry.
Was assured that it would be pre10 next working day. 10 came and went. 3 calls all the same.left hanging on the phone being told it’s in the way. All you want is the truth so you are not wasting your time.
Don’t these people understand that the trades you have waiting for these materials cost money??

June 30, 2025
Unprompted review
Rated 2 out of 5 stars

I’m gonna try and be a bit fair here

I’m gonna try and be a bit fair here, I made my order easy enough online but had zero delivery times sent me, my DPM turned up and was left in the porch which is fine, I had 5 sheets of of cellotex to also be delivered so I called them and spoke to Angus who seemed a nice lad but was about as helpful as a fire guard made of chocolate! He did however promise me I’d get a little notice of what day it’d be delivered…..I didn’t! I received a call off a driver saying he was at my house but to his credit he offered to put it in my garden as I had a lock code for him, he informed me it was wrapped and sealed in plastic so it wouldn’t get wet….it wasn’t, it did! Fortunately I had already set off to get home as I had a bad feeling about it so it was only out for about an hour! Zero correspondence is the reason for the 2 stars which is a shame as price wise they was decent and I did get what I ordered!!

February 7, 2025
Unprompted review

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