Silence
I ordered from them, it took more than the stipulated time to arrive, but arrived damaged. Since then no response about how to return it etc.
April 12, 2022
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Information provided by various external sources
Largest collection of room dividers in the UK. Browse hundreds of room dividers, privacy screens, folding screens and office dividers. Free UK delivery.
Contact info
Convamore Road, DN32 9HY, Grimsby, United Kingdom
- www.roomdividersuk.co.uk
Great Customer Service Thanks
I ordered a screen when a relative was coming to stay long-term. The relative cancelled so I emailed the Company email to try and cancel the order which they did and refunded me very promptly. Great Customer service. I will return! Thanks
March 30, 2022
Unprompted review
Damaged delivery that took over 2 weeks to arrive...
Delivery took over 2 weeks, no updates given, courier was not from a recognised courier service and box was ripped and looked like it had been dropped several times. Product itself was unsurprisingly damaged on arrival and just of a really poor quality considering I paid £169 for it... emailed to arrange collection/delivery and no answer. Appalling service. No telephone number available [shame as they do seem thrilled about the 'human' Sales Team they mention]. Would award no stars if I could ... avoid at all costs!
September 30, 2020
Unprompted review
Wish I had read the reviews before…
Wish I had read the reviews before ordering.. Ordered on the 30th January a large screen, they took payment and I still have not received screen. I have sent several emails to no avail.. I will now have to take this further, starting with trading standards. Buyers beware!!!!
February 17, 2020
Unprompted review
I am having the same issue as the…
I am having the same issue as the previous reviewer no response to my emails. Email confirmation. Their email clearly works but no contact information. Seeking a refund and calling trading standards and the police
February 10, 2020
Unprompted review
They never respond back
They never respond back
I did the purchase on 09/12/2019. Order #3073, £149. They sent email confirmation but no details about delivery date. So clearly their emailing system works, and so does my email.
My 1st email to them - 17/12/2019, 8 days after purchase, asking for any update. No response.
My 2nd email 2 - 18/12/2019 - asking for update. No response.
My 3rd email 3 - 21/12/2019 - cancelling the order, requesting refund. No response.
23/12/2019 - they did refund me. I have noticed only several days after, after I reported them to the police as fraud.
I have still some suspicions:
* The is no contact phone number.
* The only contact is email starting with "info"
* The postcode finder does not recognize the postal address from the "about" page
January 6, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.