Roomerang Reviews 

116
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Warning to Prospective Airbnb Property Owners If you're considering using this company to manage your Airbnb property — DO NOT. They owe thousands of dollars to me and other property owners.... See more

Rated 1 out of 5 stars

I've experienced bad estate agents... this one takes the trophy.For your own peace of mind during the tenancy contract... dont sign up. Even if it's a beautiful home. Just advising. Tbf... Courtney is... See more

Rated 5 out of 5 stars

We’ve been with roomerang for more than a year now and we’ve been into two properties of theirs and honestly I don’t think you can’t find much better properties than theirs. All brand new with some re... See more

Rated 1 out of 5 stars

Well, this company is the worst I have ever seen in my 43 years life. They are not responsive, they couldn't fix the leakage from the top floor for 13 months, they didn't repair the boiler in time... See more

Company details

  1. Real Estate Agency
  2. Commercial Real Estate Agency
  3. Investment Service
  4. Property Investment
  5. Property Management Company
  6. Real Estate Rental Agency

Written by the company

We rent high quality furnished rooms in Londons most disireable postcodes to working professionals, often working with other businesses to house their employees. Roomerang also offer Property Management services as well as specialist accomodation for Care Homes.


Contact info

2.0

Poor

TrustScore 2 out of 5

116 reviews

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2.0

All reviews

(116)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Myself and a fellow roommate are still…

Myself and a fellow roommate are still waiting on our deposits. Asked Zac multiple times and was advised to email Roomerang which I tried multiple times. Informed Zac on this and he just blocked me so not sure how will get the lost money back

Please get in touch guys so we can sort this out and move on

October 13, 2021
Unprompted review
Roomerang logo

Reply from Roomerang

As previously explained, you left the property in a very bad state, damage to the marble flooring within the property, constant anti-social behaviour which amounted to several breaches of contract, and constant complaints from neighbours throughout the tenancy. you both even failed to clear all of your rubbish before flying back to Australia and left us to clear up after you and having to pay for removal and disposal of the heaps of rubbish you left. The sum of all, which still doesn’t amount to the total of your deposit which we have had to foot the bill for. I’m not quite sure why you feel hard done by. In the future I suggest that you respect peoples property, otherwise unfortunately you will have to face the consequences of your actions. Courtney - Director

Rated 5 out of 5 stars

I lived with Roomerang for over a year

I lived with Roomerang for over a year. Very easy people to get on with, Sid was always helpful! Also got a good reference off them which I would have lost my new house if they didn't do or delayed. Over all would recommend!

September 1, 2021
Unprompted review
Rated 5 out of 5 stars

Tysm ZAK

Tysm ZAK! You helped me in sorting out my room in a day. I had viewed many rooms from spareroom, but you had the best for the students and thanks to zak and sid for sorting out maintenance issues in a day and keeping the property clean.

August 12, 2021
Unprompted review
Rated 5 out of 5 stars

I have very good experience with Zak…

I have very good experience with Zak and Romerange I get a help for him Specially Zak he’s help me because I have the injury I can move my stuff when I move to my Room I appreciate that and I say Thank you for him and for Romerange Everything is very clean the house and Respect.

August 11, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely 5*

Thanks to Zak i have had the most easiest experience ever, he has kept me up to date with everything and always gives me a fast response when i have a query.
I would recommend him to everyone 👍🏻

August 11, 2021
Unprompted review
Rated 4 out of 5 stars

My experience was with Zak who was very…

My experience was with Zak who was very helpful from the first phone call to the viewings as I saw a couple of places before I settled for current place! He was very enthusiastic and came across very well, he was easy to talk to and we even had a bit of banter over the teams we support. This was one of the reasons why I was happy to take out a contract with your company. Thanks Alan

August 10, 2021
Unprompted review
Rated 5 out of 5 stars

Searching for a good high quality room…

Searching for a good high quality room is hard in London, but Roomerang has helped me with this process. The Gentleman Zak has professionally shifted and sorted through all the offers they had and has made sure that I receive a high quality room for a good price. His professionalism and kindness only added to their high quality customer service they perform within the company. Would highly recommend getting a room from them . 10/10

August 10, 2021
Unprompted review
Rated 1 out of 5 stars

All lies they get fake people to write…

All lies they get fake people to write reviews and treat tenants unprofessionally

May 22, 2021
Unprompted review
Roomerang logo

Reply from Roomerang

Our tenants and landlords will always vouch for us, this is part of the reason why we are able to offer the best rooms and the best service to our customers. Our reviews are genuine. I’m not sure why you feel the need to attempt to bring down our business instead of sharing your own genuine experience with everyone. I have attempted to contact you but you wish to remain anonymous. I wish you all the best. Courtney - Director

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