Room Service  Reviews 

967
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

It was nice food, we had to fiddle with the fries and dips, cus there were no marks on the fries. But we had the order to double check. Delish burgers, just be aware the standard is Dark bun with we... See more

Company replied

Rated 4 out of 5 stars

Great restaurant selections, website was set up well/user friendly, food packaging delivered clean and in tact and delivery was on time. Will definitely use the service again.

Company replied

Rated 5 out of 5 stars

After having a particular bad couple of experiences with Wolt I realize how good roomservice is in comparison and just generally and thought I would share my experience. I place an order for burgers f... See more

Company replied

Rated 4 out of 5 stars

Perfect delivery. We forgot to order a little bit extra chili or spice though. Otherwise excellent food! Thanx!

Company replied

Company details

  1. Take Away Service

Written by the company

Room Service tilbyder et godt og bredt udvalg af mad fra restauranter i København. Vi leverer den mad du ønsker direkte til din hoveddør, og i København kan vi levere på kun 1 time.


Contact info

3.9

Great

TrustScore 4 out of 5

967 reviews

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3.9

All reviews

(967)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

God mad

Saftig velsmagende burger

March 20, 2020
Unprompted review
Room Service  logo

Reply from Room Service

Hej Birgitte,

Tak for din anmeldelse.

Når maden er god, er dagen mindst lige så god :-)

Velbekomme.

Med venlig hilsen,
Room Service

Rated 5 out of 5 stars

Class Act!

Class Act! Can't be any better.

March 18, 2020
Unprompted review
Room Service  logo

Reply from Room Service

Hello Andreas,

Thank you for your review.

Sounds like everything went accordingly :-)

We hope to see you again!

Kind regards,
Room Service

Rated 5 out of 5 stars

Delicious food and efficient service

Delicious food and efficient service. Thank you!

March 2, 2020
Unprompted review
Room Service  logo

Reply from Room Service

Hello Shona,

Thank you for your review.

We're pleased to hear that everything went well. We hope you enjoyed the food!

Have a nice day.

Kind regards,
Room Service

Rated 5 out of 5 stars

Tak for mad

Tak for mad, det var godt.

February 26, 2020
Unprompted review
Room Service  logo

Reply from Room Service

Hej Anamaria,

Tak for din anmeldelse.

Det glæder os. Vi håber, at vi kan betjene dig igen en anden gang :-)

Med venlig hilsen,
Room Service

Rated 5 out of 5 stars

right on time at the right place

right on time at the right place. What more to ask for?

December 18, 2019
Unprompted review
Room Service  logo

Reply from Room Service

Hello Jesper,

Thank you for your review.

We are very pleased to hear, that everything went smooth and accordingly to your order.

Merry Christmas!

Kind Regard,
Room Service

Rated 4 out of 5 stars

Great food!

Great food, very good customer service but delayed delivery.

October 1, 2019
Unprompted review
Room Service  logo

Reply from Room Service

Hello Morten,

Thank you for your review.

We're pleased to hear, that our service met your expectations, although the delivery was a tad off. Hopefully that will be corrected for another time.

Have a fantastic day.

Kind regards,
Room Service

Rated 5 out of 5 stars

God service.

June 26, 2019
Unprompted review
Room Service  logo

Reply from Room Service

Hej KH,

Tak for din anmeldelse.

Dejligt at høre :-)

Med venlig hilsen,
Room Service

Rated 5 out of 5 stars

Great food

Great food! We order takeaway many times

March 17, 2019
Unprompted review
Room Service  logo

Reply from Room Service

Hello Catalina,

Thank you for your review.

We're pleased to hear, that you had a good experience with your delivery!

Have a great day.

Kind regards,
Room Service

Rated 5 out of 5 stars

God mad til tiden

God mad til tiden. Mulighed for fællesbestilling

February 21, 2019
Unprompted review
Room Service  logo

Reply from Room Service

Hej Louise,

Tak for din anmeldelse.

Det glæder os, at det har været en gennemført og tilfreds oplevelse :-)

Du ønskes en dejlig dag.

Med venlig hilsen,
Room Service

Rated 1 out of 5 stars

Cold

Food arrived cold. Shame

January 27, 2019
Unprompted review
Room Service  logo

Reply from Room Service

Hello VS,

Thank you for your review.

We are very sorry about your unsatisfying experience.

We appreciate that we got in contact with you and that we could come up with an acceptable solution.

It's our goal and mission to provide you with the best service and experience and we sincerely hope you'll experience exactly this the next time.

Kind regards,
Room Service

Rated 5 out of 5 stars

Great service. Always on time

Great service. Great food

January 21, 2019
Unprompted review
Room Service  logo

Reply from Room Service

Hello Sharon,

Thank you for your review.

We are pleased to hear that you had a unique experience with Room Service.

We look forward to serve you again.

Have a nice day.

Kind regards,
Room Service

Rated 5 out of 5 stars

Roomservice is delivery service in town

Roomservice is a great provider: excellent homepage, good choice of restaurants, nice drivers. A service I’m happy to pay a few kroner extra for.

January 12, 2019
Unprompted review
Room Service  logo

Reply from Room Service

Hello Florian,

Thank you for your review.

We are happy to hear that you have good experiences with Room Service.

We look forward to serve you again!

Kind regards,
Room Service

Rated 5 out of 5 stars

Super!

Super! Fantastisk! Velsmagende!

January 8, 2019
Unprompted review
Room Service  logo

Reply from Room Service

Hej Simon,

Tak for din anmeldelse.

Det er vi simpelthen så glade for at høre :-)

Godt nytår.

Med venlig hilsen,
Room Service

Rated 4 out of 5 stars

Super

God mexikansk

December 10, 2018
Unprompted review
Room Service  logo

Reply from Room Service

Hej Kion,

Tak for din anmeldelse.

Det er vi glade for at høre :-)

Med venlig hilsen,
Room Service

Rated 3 out of 5 stars

Maden var superb men kom for sent.

November 15, 2018
Unprompted review
Room Service  logo

Reply from Room Service

Hej Julie,

Tak for din anmeldelse.

Vi er kede af, at ordren blev leveret for sent. Dog er det rart at høre, at maden til gengæld var god :-)

Vi sætter pris på, at vi kom i dialog med dig, og at vi sammen har fundet en mindelig løsning. Det ville glæde os at få en chance til, så du kan få en ny og bedre oplevelse.

Glædelig jul.

Med venlig hilsen,
Room Service

Rated 4 out of 5 stars

It was nice food

It was nice food, we had to fiddle with the fries and dips, cus there were no marks on the fries.
But we had the order to double check.
Delish burgers, just be aware the standard is Dark bun with well done beef.

November 6, 2018
Unprompted review
Room Service  logo

Reply from Room Service

Hello Christopher,

Thank you very much for your review.

We are glad to hear that overall it was a pleasent meal and we hope to continue delivering a good service to you.

If you have any questions, please feel free to drop us an email!

Kind regards,
Room Service

Rated 5 out of 5 stars

Varm mad til tiden

Varm mad til tiden. Smart at man kan lave fællesbestilling.

October 3, 2018
Unprompted review
Room Service  logo

Reply from Room Service

Hej Javad,

Tak for din anmeldelse.

Dejligt at vi kunne leve op til dine forventninger!

Ha' en skøn dag.

Med venlig hilsen,
Room Service

Rated 4 out of 5 stars

fin service

God mad. Fin service og levering

September 25, 2018
Unprompted review
Room Service  logo

Reply from Room Service

Hej Pernille,

Tak for din anmeldelse.

Dejligt, at du havde en god oplevelse med den bestilling.

Ha' en god dag.

Med venlig hilsen,
Room service

Rated 5 out of 5 stars

Used many times

Used many times, always perfect!

September 17, 2018
Unprompted review
Room Service  logo

Reply from Room Service

Hi Veronica

Thank you for the review. We are looking forward to deliver tasty food to you, the next time you order at Roomservice.dk

Best regards
Room Service

Rated 5 out of 5 stars

Perfekt

Perfekt levering og god mad

August 26, 2018
Unprompted review
Room Service  logo

Reply from Room Service

Hej Jens

Tusind tak for den fine anmeldelse. Vi er glade for at høre, at du har haft en god oplevelse hos os.

Mvh

Room Service

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