Room to Grow Reviews 

Please do not order anything from this company! The 1star reviews are true.
I ordered a bed and was informed the bed was discontinued. I was given the option to cancel and receive a refund. I never got the refund and they are refusing any responsibilities. I’m reporting this company to the trading standards. Please do not buy anything from this company.

Ordered a bed and mattress back in February. Delivery time stated as 3 to 5 weeks. Had to chase for confirmation that this would be delivered and promised it would arrive mid March. Actually delivered 01/04/25 but the bed had one wrong part and missing the caps to cover the bolts. Awaiting these to be rectified. Won't use this company again.

Unimpressed, ordered a bed for my daughter in November and still it hasn’t arrived. I chased over 3 weeks ago and was told 10-15 working days and when asking again after this time was told it’s still not arrived from Belgium and will be at least another 2 weeks. Poor service and communication.

An awful experience with this company. We have been waiting over 11 weeks for a bed for my daughter and it was due within 2-4 weeks. Communication has been poor with no answers about when I will receive my purchase. They are scammers and have not actioned my refund - do not buy from this company.

Nice product, appears to be well made ,all parts arrived in tact with right amount of fixings and clear instructions.

Colourful magnetic message board which I bought as a past minute gift, looks good and is very ‘sticky’
Arrived within a few days of order and a very competitive price

I cancelled the delivery of the bed I had ordered as delivery was delayed. They did not process my refund reqeust despite repeated attempts and assurances it would be refunded.

In the end I had to arrange a claim via my bank to get my money reimbursed. I would avoid using this company in the future.

Absolutely shocking. We placed an order that didn’t arrive. Only after threatening legal action were we promised a refund. We have still not been refunded. We have no option but to take legal advice

I bought a UNO High sleeper. Arrived no time with no issues. Quality Ok but for the price I expected better.

Absolute scammers DO NOT USE!
After months of waiting for our order, having to chase for updates because we were not advised of delays or lack of stock, we finally cancelled the order and requested a refund. We were told by email that the refund was being processed and could take 14 days (no
back up paperwork provided), after over a month we still have no refund, no paperwork to prove it was processed (despite asking for back up) and emails now being ignored. Having now seen other similar reviews we are contacting trading standards and our lawyers to progress.

I don't know how this fraudulent company are still operating. I've heard every excuse in the book from them. But they still owe us £649 for goods they never delivered over a year ago.

Appalling company. We ordered a bed for our Daughter back in September 24. It had not arrived by January and no sight of a delivery date so we cancelled the order. They accepted the cancellation and promised a refund that never came. In the end we escalated it to the bank to retrieve the money. Do not order from this company.

Ordered a bed and mattress in October, no updates. Had to chase several times and was told of further delays. Eventually requested a refund which never came. Had to claim back through my bank. Scammers. DO NOT USE.

13/03 UPDATE Don’t be fooled by their response to these messages. No one has made any attempt to contact me and I still haven’t had a response to my last email sent in February.

Ordered a non bed item from this sham company so should have been an easy purchase. Only v slow email contact, phone never answered even though there is a number on website. Claimed item would be sent numerous times, never received. Then no refund received even when they said they had refunded. Had to dispute it via my bank. Do not use, you WILL lose your money (or wait months for the bank to refund it).

My wife ordered a bed from them and after two delays we cancelled the order. We've yet to receive a refund many, many weeks later. I've obviously had to order another bed as the kids can't sleep on the floor. I've initiated a small claim and reported their ads to google and meta as this isn't on.

Update : the company requested more details on here but haven't actually done anything with them or been in touch

Further update: Still no refund or contact

Absoloutley disgusting customer care. I ordered a bed for my 3 year d back in September. With an 8-10 week wait!! I did wait, for them to keep fobbing me off so I told them to cancel the order and issue a refund in December. it took them weeks to change the status of my order. I am still waiting my refund! I email in as no contact phone number. They tell me admins have no way to sort out my problem they can't deal with it and will not give me any way of contacting anybody else to do so!

Absolute joke of a company! Ordered a mattress that never arrived and now still haven't received my refund despite being told it had been processed. Total sham of a company. Watchdog will be coming for you!!!

Awful company! I ordered a bed on the 1st of March 2024 YES it’s coming up to our anniversary. No bed ever came, no did the promised refund. I’ve spoken to this company soo many times, I’ve also contacted the company director of TCFC who took my money. He also fed me the same old lies. Please please do not use this company! You will not receive anything and that includes a refund. I’m now on my 34th email without a reply. The people involved in this fraud need to take a long hard look in the mirror!

Do NOT use this company. Totally fraudulent. The positive reviews are made by employees. Ordered a bed, fed lies about the delivery time no bed ever turned up and have lied about making a refund. Is sad to see they haven’t been shut down and can continue stealing from people (£604 in my case)

I have ordered a bed 11 weeks ago, with no response from this company. I have tried calling - no answer. I’ve sent emails - no reply and their voicemail is full. Please can someone contact me and either send the bed I’ve ordered or refund my money. Order number: 1010421