Ordered a high sleeper bed with desk and futon. Easy to order. I received an email to say that someone would contact me within 5 days to arrange delivery and assembly. I had a call on day 5 and they... See more
Company replied
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Very easy website to navigate and get to the product you need. Was slightly cheaper than elsewhere and various specifications of the bed we wanted for my daughter were available. Delivery was arranged... See more
Company replied
Ordered a bed in March 2025 with a 3-6 week wait time. After 8 weeks, no bed and no communication from RTG. When I contacted them they had many excuses (manufacturing, supply etc, as per other user ex... See more
Company replied
DO NOT USE! ordered and paid up front for expensive bunk bed. never arrived, kept sending holding (seemed automated) messages saying experiencing delays with suppliers. Months later never arrived.... See more
Company replied
Company details
Written by the company
The UK's leading on-line retailer of children's beds, furniture and accessories. Creating happy spaces for your child to grow, learn, develop and discover who they want to be. Our product experts will help you find the perfect bed and furniture, from bunk beds, midsleeper beds, high beds and storage beds.
Contact info
Merchants Quay, Ashley Lane, BD17 7DB, Shipley, United Kingdom
- 01943 660476
- hello@roomtogrow.co.uk
- www.roomtogrow.co.uk
2.7
Poor
555 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Do not use this company!!
Do not use this company!!
I waited over 3 months for a single mattress but it never came so I cancelled the order. RTG then said my money has been refunded but unfortunately it never was.
I am now in the process of reporting this company to try and stop them doing this to more customers.
January 13, 2025
Unprompted review
Please report to action fraud
Ordered bed and it never arrived. RTG claim it is delayed. Contacted them again, claim they can’t give a delivery date. Contacted my credit card company and put in a fraud inquiry and have my money back. Reported to action fraud today. Please, anyone who has ordered a bed and not had it delivered please contact action fraud and report this company Room To Grow / TCFC because they continue to market, continue to look like they are active but they are not. Many reports they are in liquidation. The more people that report this company the more chance we have to have justice and no more people lose out to this company. Please report them.
January 10, 2025
Unprompted review
Reply from Room to Grow
Apologies for the issues you have experienced. We would be keen to get them resolved for you, and we have sent you an information request to see if we can assist you further with your issues, apologies once again for any inconvenience caused.
Regards
Room To Grow
My purchase
Easy order
Good value and delivered quickly
Lovely item which arrived in mint condition via Royal Mail
December 20, 2024
Unprompted review
Reply from Room to Grow
Dear Aimee, thank you for your review, we are glad to hear that your products all arrived in good condition.
Regards
Room To Grow
Reply from Room to Grow
Thank you Matthew for the review of your high sleeper bed,
Regards
Room To Grow
Super little item
Super little item. Ordered with ease and delivered within a week. Thx
December 23, 2024
Unprompted review
Reply from Room to Grow
Thank you for your review, we are pleased to hear that you were able to place and received you order easily.
Regards
Room To Grow
Bedroom furniture
Good item and can’t fault a thing in terms of the product or service we received. Would return again
December 19, 2024
Unprompted review
Reply from Room to Grow
Thank you David, glad that you would consider returning to us in the future.
Regards
Room To Grow
Cute stocking filler
Cute stocking filler. Arrived within a few days ahead of Christmas
December 17, 2024
Unprompted review
Reply from Room to Grow
Thank you for your review and we are pleased that your order arrived before Christmas.
Regards
Room To Grow
bed for my 8 year old
decent bed which looks quite cool but also has some handy storage sections. communications were good arranging the delivery and building it was pretty much just as i expected. the instructions were not complicated and therefore easy to follow.
January 2, 2025
Unprompted review
Reply from Room to Grow
Thank you for your review. Good to hear that your new bed is helping with the storage in your child's room and that the assembly instructions were "easy to follow".
Regards
Room To Grow
No bed and no refund.
Ordered a bed back in July that was advertised as being in stock. Emailed after having heard nothing from them 2-3 weeks after initial order and was told that there was a delay with the stock and it wouldn’t be back in until September. September comes and goes. I email again and am told that it is in stock and delivery lead time is another 8-10 weeks. I have chased and chased since, finally cancelling the order at the end of November. Was told the refund policy is 14 days. Still yet to see it.
A suspicious flurry of positive reviews below.
Dreadful.
December 28, 2024
Unprompted review
Lamp
Good looking lamp sent out v quickly and was a great last minute stocking filler
December 18, 2024
Unprompted review
Love the bed I got from Room 2 grow.
Love the bed I got from Room 2 grow.
Good space saving and quality is decent too. Made it before Christmas and already feels like it we’ve had it for ages.
December 24, 2024
Unprompted review
High Bed
Great item, good comms, friendly delivery drivers . Assembly took 3 hours but worth it to see my son’s face when he first saw his bedroom with his grown up bed. Recommend
December 10, 2024
Unprompted review
Pod style bed
Good quality and extremely practical making a good use of space in my 7 year olds box room. Easy delivery and assembly
December 21, 2024
Unprompted review
Help
Help! Ordered a teepee for Christmas and it still hasn’t been delivered! Have emailed customer services but no response…
December 23, 2024
Unprompted review
Excellent and quite cleverly made bed…
Excellent and quite cleverly made bed which has all the storage we were after. Arrived on time and quite attractive as shown online.
December 21, 2024
Unprompted review
It’s a lovely product
It’s a lovely product, I bought during Black Friday sales so good value , easy to build and feels secure
My daughter loves it too
December 12, 2024
Unprompted review
scam website
Really bad service .... the company went bankrupt ..... Will steal your money bank and amazon well aware of them. They make up their own reviews....
December 7, 2024
Unprompted review
Top marks from me 👍
December 12, 2024
Unprompted review
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