Would have given a higher review, but unfortunately the delivery driver didn’t know which was the top and therefore accidentally put it upside down. I think it would be a good idea to put an arrow on the box showing the right way up.
Quality: 3
Value for money: 3
Reply from Roots Plants
Hello, Thank you for taking the time to leave your feedback.
We're sorry to hear that your Clematis was handled upside down during delivery. We appreciate your suggestion about adding a "This Way Up" indicator to the packaging, and we'll pass this feedback on to the relevant team as we are always looking for ways to improve.
We hope your Clematis settles in well and goes on to thrive. Thank you again for your valuable feedback.
Many thanks,
Sophie
