I ordered two packs of three plants, the first pack arriving promptly and in good condition. The second pack arrived two days later due to a delay with the delivery company, When opened, two of them had come out of the pots leaving no soil covering the roots. I planted them anyway, but two weeks later they are looking decidedly unhealthy compared to the others. I appreciate that this is not the fault of the supplier, but it is for this reason that I would not recommend buying them again.
Reply from Roots Plants
Hello, Thank you for your feedback, and we’re sorry to hear about the condition in which part of your Cowslip (Primula veris) order arrived.
We’re glad to hear the first pack arrived in good condition, but we understand your disappointment regarding the second delivery and the impact this has had on the plants since planting.
We appreciate you taking the time to share your experience, and your comments will be taken on board
Many thanks,
Sophie
