The plants would have been great if the courier, Evri, hadn’t handled them so badly that 75% were smashed and out of their pots. I can’t use Roots again until it uses a more responsible courier.
Quality: 1
Value for money: 5
Reply from Roots Plants
Hello, Thank you for your feedback, and we’re very sorry to hear that your order arrived in such poor condition due to courier handling.
We have looked into this further and can confirm that we have already contacted you regarding this matter.
If you need any further assistance, please do not hesitate to get in touch.
Many thanks,
Sophie