Ropeaccessinlondon Reviews 3

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely awful company.

Absolutely awful company.
Apart from charging a lot for work they didn’t even finish, they refused to continue working on site unless a small cracked glass panel was replaced immediately.
We had no choice but to agree — otherwise the job wouldn’t have been completed — and they charged an extra £1,650 for replacing a small glass panel that would normally cost around £200 with a proper glass fitter.
We complained, but to no avail.
They also made multiple mistakes in both their quotes and their work.

August 25, 2025
Unprompted review
Rated 1 out of 5 stars

Roof repair. Not fixed.

Would not use them again., We had a leaking roof and the guys. were supposed to Fix a broken tile. But the roof is still leaking. And would definitely not be using them again..

February 10, 2025
Unprompted review
Rated 1 out of 5 stars

Only damage made

Sent 6 messages to confirm the work (ROOFL0002176) but no one come that day.

Previously they "fixed" a roof leaking issue, but next rainy day we had notice a massive leaking from the whole roof, what they are totally damaged. This job to fix their previously made damages. Nothing happened. No any communication or reason why their didn't coming.

November 9, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look