Rosetta Stone Reviews 609

TrustScore 3 out of 5

3.2

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Company details

  1. Language School
  2. English Language School
  3. Foreign Languages Program School

Information provided by various external sources

Lernen Sie Spanisch, Französisch und weitere Sprachen mit Rosetta Stone®. 30 Tage Geld-zurück-Garantie. Gratis Versand. Testen Sie die kostenlose Demo heute!


Contact info

3.2

Average

TrustScore 3 out of 5

609 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

No service

No service! No reaction to mails! I have bought the product but cannot use it... no login... and no support.
Perhaps the right way to get support???

May 24, 2023
Rated 2 out of 5 stars

frustrating

After 5 minutes you give me long sentences to pronounce. I do only know one word in the sentence. I don't know anything about structure, logic etc. I know that that's your fancy system, but it's just frustrating. No motivating go along. Also expensive.

May 1, 2023
Rated 4 out of 5 stars

Good concept and professional app with some limitations

PROs: I like the app's immersion concept: it displays images, reads texts aloud and then requests voice input. This way the speaking skill is trained and strengthened and that gives me confidence/courage in speaking the foreign language (e.g. Spanish) in daily life. Sometimes I also may select texts from a choice list, but I never have to write anything (which to me is a PRO). I can also confirm that the app's voice recognition works pretty fine and therefore I can recommend this app to everyone, who wants to focus on the speaking part.

CONs:
- When I use the app on my old iPhone (8) I would wish for an improved app concept: I can imagine that larger images are displayed even on smaller screens by displaying less images per page.
- I also would wish for a better (automatic/intelligent) determination of my already existing language skills. Currently there are 3 pre-determined training levels but a comprehensive evaluation test (as offered e.g. by Duolingo) is not available.

NEUTRAL: I'm not using the app for too long and hence am going to update this evaluation or write a new one as soon as my 3 month contract is finished.

February 26, 2023
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Reply from Rosetta Stone

Thanks for your helpful feedback. Our Team is always open to our customers' suggestions!

Glad to see you're enjoying the product. Keep up the good work!

Best,
Giulia
Customer Sales Support
Rosetta Stone EMEA

Rated 2 out of 5 stars

The user interface is very confusing…

The user interface is very confusing and hard to adjust levels and change classes. I found the classes very simple and too easy from what they proposed. Also if you select you objective as “working/business”, the only topics you can study are related to it.
Pages and the app are not related. In summary, I found the whole experience as a mess. The two stars goes to the customer service, that was excellent in giving me my money back.

August 13, 2022
Rated 5 out of 5 stars

Language learning made easy

Great system.makes learning fun.

August 1, 2022
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Reply from Rosetta Stone

Thanks for your helpful feedback Mark.
Glad to see you're enjoying the product. Keep up the good work!

Best,
Giulia
Customer Sales Support
Rosetta Stone EMEA

Rated 5 out of 5 stars
Rosetta Stone logo

Reply from Rosetta Stone

Vielen Dank für Ihr positives Feedback.

Es freut uns, dass Ihnen das Produkt gefällt. Wir wünschen Ihnen weiterhin viel Erfolg mit Ihrer neuen Sprache!

Beste Grüße,
Giulia
Customer Sales Support
Rosetta Stone EMEA

Rated 5 out of 5 stars

Rosetta Stone is a wonderful program…

Rosetta Stone is a wonderful program for learning new languages. Extremely helpful. I purchased the 3 month subscription, and have now purchased the Lifetime Subscription. I highly recommend Rosetta Stone.

May 4, 2022
Rated 4 out of 5 stars

A Genius Way to Learn a Language

Rosetta Stone has a very smart way to teach you languages. They use very instinctive ways to teach users. For example, you start to acquire and understand the language as a toddler or a young child would do. After that, you start to become more fluent. :)
With Rosetta Stone, you can guarantee the intermediate level in any language with a perfect pronunciation. :)

April 9, 2022
Rated 5 out of 5 stars

I live in Germany and have been using…

I live in Germany and have been using Rosetta stone to learn German with great success. It's not for everyone, there's no translation in the app, but that style works very well for me. I've been using it in conjunction with pimsleur for my pronunciation and I'm very happy :)

July 24, 2021
Unprompted review
Rated 1 out of 5 stars

Dies ist most stupid thing ever

Dies ist most stupid thing ever, if you want to learn türkisch. Stay away!

January 13, 2021
Unprompted review
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Reply from Rosetta Stone

Dear Ahmet,

thank you for your feedback!
We are sorry to hear you had a problem with our language course.

Please do drop me an email on hello@rosettastone.com with your email / order number so we can work out a solution for you together.

Best wishes
Heike
Rosetta Stone
Customer Service

Rated 5 out of 5 stars

Great customer service

Great customer service. Polite and helpful - will try their best to so solve the issue. The language programme itself is great too - I bought it originally just for myself but now my daughter is using it too so it works for adults and children alike.

September 10, 2020
Unprompted review
Rated 4 out of 5 stars

Excellent for learning basics on you…

Excellent for learning basics on you own.
Will need personal lessons (you can get get it online) for improvement, computer does not always recognise misspoken words as wrong.

Grammar is very basic but sufficient for learning to speak your first few words. Not always it is self-explaining.

December 14, 2019
Unprompted review
Show reviews in all languages. (609 reviews)

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