Route 1 are fantastic company to deal with. As a printer & broker, I rely on fast, informed & helpful people when dealing with all aspects of the print process. R1 are by far the best when it comes... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bex Taylor was incredibly helpful when my artwork wasn’t quite right. She talked me through what needed fixing, gave clear advice, and made the whole process straightforward. The artwork was corrected... See more
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We received an enquiry from a client who was concerned about print quality, which we passed on to Hannah at Route One. She was brilliant—providing a clear, honest explanation along with reassurance... See more
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Route 1 Print, produce excellent quality items, ordering is easy and quick unless you are a numpty like me and order the wrong thing! Then you get to deal with the extremely efficient and helpful cus... See more
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Company details
About Route 1 Print
Information provided by various external sources
Route 1 Print is a trade printer that aims to offer more than just high quality, low-cost print to resellers. We view ourselves as partners with our customers and strive to add value through making the process of buying and selling print simple, stress free and timely while ensuring we do all we can to provide our customers with the right tools to make their business profitable.
Here's is what makes us tick:
- Instant Online Proofing
- White Label Packaging
- Free Delivery
- 1 hour or less email response times
- Accessible client support Mon-Fri
Route1Print has been certified to ISO 9001:2008 (Quality Management) & ISO 14001:2004 (Environmental Management)
Written by the company
Contact info
Unit A Brookfields Park, Manvers Way, S63 5DR, Manvers Way, Rotherham, United Kingdom
- 01142945026
- sales@route1print.co.uk
- www.route1print.co.uk
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Elina Jakobsone went above and beyond…
Elina Jakobsone went above and beyond to help me today locate an email that I had lost. Really helpful.
April 10, 2026
Unprompted review
Reply from Route 1 Print
Hi Lindsay,
Thank you so much! I'm really glad I could help you track down that email today. I know how stressful it can be when a piece of the puzzle goes missing, so I'm happy we found it.
It’s always a pleasure to help out; have a great rest of your day!
Thanks
Elina
Once again Elina is always friendly
Once again Elina is always friendly, professional and helpful.
Always a pleasure to deal with her 😊
April 10, 2026
Unprompted review
Reply from Route 1 Print
Hi Darren,
Thank you! It is always a pleasure dealing with you too. 😊
I really appreciate the kind feedback, and I’m looking forward to helping you with your next project!
Thanks
Elina
Outstanding service yet again!!!
Outstanding service yet again!!!
Thank you so much for your help Elina, above and beyond as usual.
April 10, 2026
Unprompted review
Reply from Route 1 Print
Hi Blue Dragon Graphics,
Thank you so much for the lovely feedback! It’s always a pleasure working with you, and I’m just happy I could help.
Going "above and beyond" is what we aim for, so knowing it’s appreciated really makes my day. See you on the next order!
Thanks
Elina
Really helpful and understanding Art…
Really helpful and understanding Art Studio.
Hannah was excellent and could not be more helpful
April 1, 2026
Unprompted review
Reply from Route 1 Print
Hi there!
Thanks for taking the time to leave a 5* review, it was my pleasure to assist with your query!
If there's anything else you need please just let me know 😊
Thanks
Hannah
Amazing Trade Printers
I have been working with Route1 for over 7 years, In that time they have always gone above and beyond in service. Nothing is ever too much trouble - They have such a lovely customer service team. The quality of the products is top notch. A fantastic company all round
March 31, 2026
Unprompted review
Reply from Route 1 Print
Hi Emma,
Thank you so much for leaving a 5-star review – it means the world to us! ❤️
If there's anything else I can assist you with, don’t hesitate to reach out. 😊
Thanks
Sharon
A negative issue, quickly becomes a positive one
We had an issue with 3 lots of business cards with a gold foiled back, this was quickly resolved by the Route 1 Team (Emily)
Excellent service, the issue treated very efficiently and reprint booked which is reassuring and what I have come to expect from R1.
March 31, 2026
Unprompted review
Reply from Route 1 Print
Hi Chris,
Thank you so much for the great feedback! I’m really glad I could help get those gold foiled cards back on track for you.
We know how important it is to have total confidence in your print, so I’m happy to hear the quick reprint gave you that reassurance. It’s always a pleasure working with you, and we’ll be ready to help whenever you need us next!
Thanks
Emily
The Customer Service team are the USP!
LOVE the Customer Service team at Route1Print, they're brilliant at resolving issues and helping you through the order process or with general enquiries. I had an internal problem with an order I'd placed meaning I was going to lose what I'd paid altogether, but Elina called and offered me a solution that saved me a lot of headache and money. It's not the first time Elina has helped me with an issue, and her friendly warmth is a big plus factor. It's actually the customer service that keeps me reordering with R1P over any other supplier.
March 31, 2026
Unprompted review
Reply from Route 1 Print
Hi Hall Creative,
Thank you so much for such a lovely review! It was a pleasure to help you get that order sorted. I’m just really glad we could find a solution that saved the day (and the budget!).
Knowing that our support is the reason you keep coming back to Route1 means the world to me and the rest of the team. We’ll always be here whenever you need a hand with a tricky order or just a general enquiry.
Looking forward to working with you on the next one!
Thanks
Elina
Beth
Beth - has matched us with attention and making sure all is good for our print order : )
March 27, 2026
Unprompted review
Reply from Route 1 Print
Hi James,
Thanks for taking the time to leave a 5* review.
If there's anything else you need please just let me know 😄
Thanks
Beth
I had an artwork proofing problem
I had an artwork proofing problem, so I phoned the studio a few times and spoke to Steph. She was very helpful on both occasions and personally sent me the artwork to approve. Very helpful, thank you Steph!
March 25, 2026
Unprompted review
Reply from Route 1 Print
Hi Simon,
Thanks for taking the time to leave a 5* review.
If there's anything else you need please just let me know 😄
Thanks
Steph
As usual Route1print are the most…
As usual Route1print are the most understanding and helpful supplier I have ever used. If ever (very rarely) there is a problem, they always are very fair and are always available to discuss and come up with a solution.
Thank you Route1print!! and Bex in particular!!
March 26, 2026
Unprompted review
Reply from Route 1 Print
Hi Mark,
Thanks for taking the time to leave a 5* review, it was my pleasure to assist with your query!
If there's anything else you need please just let me know 😊
Thanks
Bex
Hannah was an absolute star on the…
Hannah was an absolute star on the artwork team! Always answers with enthusiasm and a can-do attitude. She was incredibly helpful and always quick to respond,
Thank you Michael Nicholas - Friars Print
March 25, 2026
Unprompted review
Reply from Route 1 Print
Hi Mike,
Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️
If there's anything else you need please just let me know.
Thanks
Hannah
Thank you Elina
Elina was very helpful in handling our order for a customer who needed booklets printed for an event.
March 17, 2026
Unprompted review
Reply from Route 1 Print
Hi Dominic,
Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️
If there's anything else you need please just let me know.
Thanks
Elina
fast and professional service
Hannah always provides a fast and professional service. I have always been impressed with the service given by Route one print
March 20, 2026
Unprompted review
Reply from Route 1 Print
Hi Halit,
Thanks for taking the time to leave a 5* review, it was my pleasure to assist with your query!
If there's anything else you need please just let me know 😊
Thanks
Hannah
Quality from start to finish.
Quality from start to finish.
I've used Route 1 for many years now and very happy with their Quality, speed and price.
Their customer care team are always on hand if something doesn't quite go as planned and iron out any issues without delay and give the reassurance of a quality product being shipped to valuable clients.
Many thanks to Shale today!
March 19, 2026
Unprompted review
Reply from Route 1 Print
Hi Mike!
Thank you so much for the 5-star feedback! We always aim for perfection, but when those rare hiccups do happen, our priority is making sure they don't impact your deadline.
I’m really pleased to hear that the reprint reached you in time for your project. We know how much your clients rely on you, and we’re glad we could help make a stressful situation much easier. We look forward to seeing your next order on the press!
Thanks
Shale
Excellent service as usual from Route 1 Print
I had an issue with a print job, which is unusal for Route1, it was resolved very quickly, reprinted, sent out and still I met my deadline. Thanks Shale, you made a painful situation a lot easier :]
March 19, 2026
Unprompted review
Reply from Route 1 Print
Hi Ellen,
Thank you so much for the kind words! I’m really glad I could help turn that situation around for you.
We know that even when issues are rare, they can be stressful when you have a deadline looming. Getting that reprint out to you quickly so you could still meet your target is exactly what we aim for. It was a pleasure to help make it a bit easier for you!
Thanks
Shale
Artwork/proof enquiry handled superbly
After uploading artwork and being unsure of the proof's accuracy I email the artwork dept at Route1Print. Hannah replied to my artwork query in an extremely clear way leaving no doubt in my mind the artwork I'd uploaded would be printed correctly and as intended.
March 19, 2026
Unprompted review
Reply from Route 1 Print
Hi Tim,
Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️
If there's anything else you need please just let me know.
Thanks
Hannah
Very happy with Elina and her help with…
Very happy with Elina and her help with our order.
March 18, 2026
Unprompted review
Reply from Route 1 Print
Hi there!
Thanks for taking the time to leave a 5* review, it was my pleasure to assist with your query!
If there's anything else you need please just let me know 😊
Thanks
Elina
5* through and through
Just placed my second order with R1Print. Nothing but good things to say.
Looked after from beginning to end by Dave C and Hannah. All my questions, queries and worries sorted out in a helpful and courteous way.
The quality of the print, speed of turnaround and customer service is all 5*.
March 13, 2026
Unprompted review
Reply from Route 1 Print
Hi Tom,
Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️
If there's anything else you need please just let me know.
Thanks
Dave & Hannah
Had a problem - Sorted
Had a problem with a folding issue - Emily sorted it out with 2 emails, and gave good advice as well.
March 13, 2026
Unprompted review
Reply from Route 1 Print
Hi Alan,
Thanks for taking the time to leave a 5* review.
If there's anything else you need please just let me know 😄
Thanks
Emily
Bex in the artwork team was super…
Bex in the artwork team was super helpful when my proof wasn't displaying correctly. My clients are always happy with the quality and cost of printed items from Route 1 Print.
March 11, 2026
Unprompted review
Reply from Route 1 Print
Hi!
Thanks for taking the time to leave a 5* review, it was my pleasure to assist with your query!
If there's anything else you need please just let me know 😊
Thanks
Bex
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