While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Established in 1810 and with over 300 locations across the UK, Rowlands Pharmacy stands as the longest-established chain of community pharmacies in the UK. For over 200 years, we have remained a hub of healthcare support, continually evolving to become a more dependable and accessible pharmacy. With our experience and knowledge, we proudly work with local GPs to dispense thousands of prescriptions to customers nationwide. You may have noticed that your local Rowlands may look a bit different. As proud members of the Numark family, we’re showcasing the Numark brand to highlight our togetherness and commitment to our communities
Unit B, 20 Church Street, SY21 7DP, Welshpool, Powys, United Kingdom
4.0
3 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service once again efficient friendly and nothing too much trouble well done to Debbie and team
Reply from Rowlands Pharmacy - 1015 WELSHPOOL
Good Afternoon Heather,
Thank you for your wonderful feedback, I will ensure that this is reaches the Welshpool Pharmacy Team and that they are recognised for all of their hard work.
Kind Regards
Lauren
Again Rowlands Welshpool have come to my rescue. I live in Wrexham but visit Welshpool on a regular basis. I couldn’t get a Libre Sensor Plus 2 in any chemist within a 5 mile radius of my home. So I phoned Welshpool & they confirmed they had some in stock. I don’t drive so caught the T12 bus and one & a half hours later arrived at the pharmacy. But unfortunately I had given the wrong information over the phone & it looked like they weren’t going to be able to help me. I was devastated. But the staff took the time & effort to look and they found one (the only one in the shop)
The reason I am writing this review is because this pharmacy was only manned by two assistants and one pharmacist and yet although being extremely busy with a steady stream of customers, they took the time & trouble to assist me. My own local pharmacy has at least 4 assistants who could all learn a thing or two from the lovely helpful and well organised staff in Welshpool. Whist I waited, I watched. In admiration at how proficient the staff were. They are a well organised & very helpful team. I visited the store on 1st May 2025. Thank you to all concerned
Reply from Rowlands Pharmacy - 1015 WELSHPOOL
Good Morning Jean,
Thank you for your wonderful feedback, I will ensure that this is reaches the Welshpool Team and that they are recognised for all of their hard work.
Kind Regards
Lauren
The pharmacist and 2 staff went out of their way to be helpful, courteous and efficient.
Reply from Rowlands Pharmacy - 1015 WELSHPOOL
Good Afternoon,
Thank you for taking the time to share your wonderful feedback regarding our Welshpool Pharmacy. I will ensure that this is shared with the Regional Manager responsible for the branch so that the team can be recognised for their hard work.
Kind Regards
Lauren
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
