Royaldutchmint Reviews 493

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting that items like coins arrive in excellent condition and are even more beautiful than depicted online. The delivery service is frequently highlighted for its speed, secure packaging, and the careful presentation of items, ensuring purchases arrive well-wrapped and in perfect condition. Many consumers also commend the excellent service, finding the ordering process easy and appreciating the transparency of costs and efficient dispatch. However, some customers also noted issues with their orders, specifically regarding delivery. A few people mentioned that their packages were not delivered, were sent to the wrong address, or arrived with damaged items. There were also occasional concerns about the lack of tracking numbers for shipments, leading to uncertainty about delivery status.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praised the first-class quality of... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast shipping and... See more

Service

Users describe positive interactions with service. Many customers praise the efficiency and professionalism,... See more

Quality

People report positive experiences with quality. Customers consistently praise the first-class quality of... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report positive experiences, praising the... See more

Based on these reviews

Rated 5 out of 5 stars

We have ben purchasing Dutch Silver and foreign coins from the Royal Dutch Mint for several years now. We appreciate the customer service and prompt response we receive from their knowledge staff! We... See more

Rated 5 out of 5 stars

I bought a Nijntje gift, for a friend. It was lovely to see that you offered this and were marking Nijntje's 75th birthday, firstly. It was very reasonably priced and my friend received it, in... See more

Rated 5 out of 5 stars

The website was easy to navigate and I was pleased with the shipping time. The packaging was wonderful, and I appreciated the free gift! It was fun seeing all of my Dutch coins displayed on cards! I w... See more

Rated 5 out of 5 stars

This is my first experience with Dutchmint, Im a new. But I would say its pleasure to do business together. I found out that quality of your products are wonderful! I made my first order, I received... See more

Rated 5 out of 5 stars

I'm very happy with the service provided. The purchases are received within a decent time frame and the product arrives well wrapped and secure. The product is as described on the web page. The... See more

Rated 5 out of 5 stars

The coins I received were in very good condition. I love it so much. The only thing I would expect delivery to be faster and with tracking number so the experience would be even better.

Rated 5 out of 5 stars

Royal Dutch Mint has an exceptional choice of coins. That, in combination with great service and delivery terms, make it a No. 1 spot to shop for new coins.

Rated 5 out of 5 stars

Coins packaged individually, and outer package was sturdy. Choosing coins is always easy and am looking forward to buying a lot more in the new year

Rated 5 out of 5 stars

Order was done and produits were sent in the next weeks good receiving ; only track number is missing but it could be an improvement.

Rated 5 out of 5 stars

This was my first numismatic purchase: the commemorative coin for ESA's 50th anniversary. I found the purchase instructions on the website very clear, received regular shipping updates in my mailbox,... See more

Rated 5 out of 5 stars

All items arrived in perfect condition and painstakingly packaged to suit my needs. Great service, would buy again from them.

Rated 5 out of 5 stars

Excellent service; my purchase was on its way within 24 hours. Website is so easy to navigate. The postal package is always 100% secure. The quality of items I have purchased have always been first cl... See more

Rated 1 out of 5 stars

This company more and more makes simple 2 Euro coins unpayable for little collectors through their policy of monopoly and that also for more and more other European countries ! So they destroy many ch... See more

Rated 5 out of 5 stars

Order was shipped internationally, very timely and beautiful. One of the items came damaged, they took action and are sending a replacement

Rated 5 out of 5 stars

Navigeting throuh site is easy. Description is detailed. Delivery was fast and items were well packed.

Rated 5 out of 5 stars

I really like the coins I purchased. They are on the expensive side but the limited numbers and package quality is very good.

Rated 1 out of 5 stars

0020449452 This order was not delivered yet. I wonder if you took an insurance for this sending, beacause inside the enveloppe is real money. I ask to your service to send the order again to an alter... See more

Company replied

Rated 1 out of 5 stars

I haven't received the parcel. The deadline has passed. No one can give me information about its location. No service can find it by the parcel number. The Netherlands Post Office indicates that the... See more

Company replied

Rated 5 out of 5 stars

I realy love those 1g gold bars with Message “I love You “ or “Happy Birthday” I Wish could be also available in a bit larger sizes 🥰

Rated 5 out of 5 stars

Excellent site, good prices, although they could be a bit better, quick response on questions and enquiries.

Rated 5 out of 5 stars

Very good service, reasonable prices, and the items arrived safely in Cyprus! The shipping cost was around €11

Rated 5 out of 5 stars

Just great, I'm sorry I didn't get the 2oz gold florin, maybe in another time,

Rated 1 out of 5 stars

Coin came to me scratched and in a broken capsule. Considering the package was properly closed and undamaged as well as the coin was additionally put in the metal container… employee who packed t... See more

Company replied

Rated 5 out of 5 stars

everything is great, friendly staff, the package arrived quickly, they are excellent

Rated 1 out of 5 stars

Standard coin in a special package with a markup. What was advertised but disappointing none the less.

Company replied

Rated 5 out of 5 stars

Loved the coin and quick shipping. Was worried that I had to sign for it but it was left without a signature. Not sure if that is good or bad but I wasn’t home when it arrived.

Rated 5 out of 5 stars

Coins arrived on time but not being to track the shipment concerned me

Rated 5 out of 5 stars

Exactly as was shown on the website and in the photo, informative and quick delivery.

Rated 5 out of 5 stars

Fulsome information on product provided; Good enlargement to assess product; Ease of ordering; Rapid delivery in secure packaging. Product always as described; Have never been disappoiuted

Rated 5 out of 5 stars

The service is simply excellent for transparency of costs, shipping and use of the service.

Rated 5 out of 5 stars

A perfect, seamless experience, delivered on time the purchased item that was selected, thank you

Rated 1 out of 5 stars

I placed an order with the Royal Dutch Mint on September 10th and have never received my item. I’ve sent two emails requesting an update and have not received any response. It’s very frustrating to... See more

Company replied

Rated 4 out of 5 stars

The range of products is excellent and offers collecting opportunities not offered in my home country. I do however feel the €19.95 postage and packing cost to the UK is deliberately punitive given t... See more

Rated 2 out of 5 stars

After buying you I found better prices. And I had to claim you, because you have sent only one of the five different cecas from Germany, when I paid for five not one.

Rated 1 out of 5 stars

Order No. 0020118247 done about 2 months ago for a value of 200€ non yet receved. Shipment is very difficult to track from PostNL to EURODIS to SDA to ....... No happy to spent money and very fe... See more

Company replied

Rated 1 out of 5 stars

Not even a month has passed, the package of my order has not been delivered to me. I contacted your employees and the feedback is a disaster. Now I should report to the post office in the Netherlands... See more

Company replied


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4.5

Excellent

TrustScore 4.5 out of 5

493 reviews

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Replied to 82% of negative reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service; my purchase was on its way within 24 hours. Website is so easy to navigate. The postal package is always 100% secure. The quality of items I have purchased have always been first class.

January 22, 2026
Rated 5 out of 5 stars

I had a very positive experience…

I had a very positive experience ordering from Royal Dutch Mint.
The website was clear and easy to navigate, and the product descriptions were detailed and transparent.
The coin quality exceeded my expectations — sharp details, excellent finish, and secure packaging. Shipping was handled professionally, and the tracking information was accurate.
As an overseas collector, I especially appreciate their reliable service and consistent minting quality. I would definitely consider ordering again in the future.
Highly recommended for serious collectors.

January 21, 2026
Rated 4 out of 5 stars

Dear RoyalDutchMint

Dear RoyalDutchMint, Corporate ambition category working people supporting selected services, professional supporting logistics, and learning to upgrade all hardware projects and branding retail management roles!

January 19, 2026
Rated 3 out of 5 stars

Products not in stock / No tracking / Partial shipment

Shortage of products orderer in the website / Sending by regular mail with no tracking / Sending partial shipment, still waiting for the 2nd one, does not look very professional for a national mint.

December 12, 2025
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Reply from Royaldutchmint

Thank you for your message. Sometimes, when there is not enough in stock, we make a backorder or you receive the money back for the product what could not be delivered.

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