Goods listed were incorrectly represented in the description. This is a clear approach to dupe customers. I pointed the isue with the descripton and it has not been rectified.. Steer clear.
Company replied
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See what reviewers are saying
The best customer service I have experienced. I needed a sample of some rubber, app. 1 [metre], the only samples normally available were quite small. No problem, a special sample was sent to u... See more
Rubberstock have a rather confusing website; especially the email request dialogue that pops up and obscures the 'continue' button during the purchase process! They also managed to send the wrong prod... See more
I purchased rubber outdoor flooring squares to create an out door gym area . They are excellent robust and serve their purpose ! They interconnect and are heavy to form an area which had great shock... See more
Company details
Information provided by various external sources
Rubberstock, a thriving and innovative company with years of experience in selling rubber products. On-time delivery, quality service and costumer focus are what we are all about. Take a look at our webshop and discover the largest assortment of rubber outdoor tiles, matting, silicone hoses, cellular rubber, hoses, rubber sheeting, vibration dampers and safety products, to be used for sealing and protecting the most varied applications. From playground tiles to rubber fenders for the shipping industry: we have it all in stock. The thousands of products in our assortment have multiple applications and are used in the most diverse industries. From the manufacturing industry, naval engineering, mechanical engineering, agriculture or construction to leisure, sports and recreation, in each industry you will be able to find our products. If you look at a high-tech product like a car or a handy home appliance, our rubber profiles are essential components in these products.
Contact info
United Kingdom
- 020 3086 9500
- support@rubberstock.com
- www.rubberstock.com
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I purchased a new rubber gasket seal…
I purchased a new rubber gasket seal for a set of doors. They worked a treat. quick delivery as well what more can you ask.
July 12, 2019
Unprompted review
Helpful and efficient.
July 10, 2019
Unprompted review
Very fast delivery A1
July 10, 2019
Unprompted review
Good information and product knowledge..
July 2, 2019
Unprompted review
DO NOT measure 1mx1m
I have changed my 1 start to 3. Since doing my review they have offered me part refund. But want to leave the information below, as I was disapointed & feel people should know this about the size.
I placed a large order for 1mx1m squares. 45mm thick.
I was gutted when they came and only 1 measured correct out of 50.
Apparently they can be +\- 2%.
This makes a huge difference to how they look once down. Lines don’t run correct, the joining bar holes don’t line up and it means each line is a different length .
Giving a poor finish for something that costs a lot of money.
My measurements where from 995cm to 1m 10. A massive difference in size
June 29, 2019
Unprompted review
Reply from Rubberstock
Hi Dawn,
Thank you for reconsidering your review.
We are glad that the partial refund made up for the inconvenience regarding this order.
The tiles do indeed have a 2% tolerance in width and 5% in height. This is also stated in the product description of our outdoor tiles.
Our sincere apologies for all the inconvenience.
Team Rubberstock
Good stuff prompt delivery.
June 27, 2019
Unprompted review
Just what I ordered.
Product look good but have not yet had time to use it on the work required.
June 24, 2019
Unprompted review
they made sure that i had given them…
they made sure that i had given them all the right information when we knew exactly what i needed they made it and sent it asap and the pipe works perfectly
June 22, 2019
Unprompted review
Fast efficient service.
Fast efficient service.
Had exactly what I needed and delivered super quick.
June 13, 2019
Unprompted review
Very pleased with the service received…
Very pleased with the service received from Rubberstock, delivered on time and the operatives were always very helpful!
June 5, 2019
Unprompted review
Lost a star for not being the cheapest
Lost a star for not being the cheapest, but a hassle free service and nothing to complain about.
June 5, 2019
Unprompted review
Wrong product sent to customer.
Wrong product sent to customer.
5 days to get a return postage label and it wasn't even a pickup service, I had to drive around in my own car, wasting my time and petrol to find a drop-off point for the mistakes they made.
June 1, 2019
Unprompted review
Reply from Rubberstock
Hi Gonçalo,
Thank you for your review.
Our apologies for sending out the wrong product and the slow response. You are correct that we should have had the products collected instead of sending a label for a drop-off point. We always try to be as good and fast as possible, but sometimes we make mistakes. Sorry!
I see that the full amount will be refunded and I will contact you to check if there is anything else we can do to help you.
Mick
Rubberstock
Very quick delivery from Holland to the…
Very quick delivery from Holland to the UK. A well made product exactly as specified. Used in aluminium frames of windows of a seagoing boat.
May 31, 2019
Unprompted review
Nice service
May 27, 2019
Unprompted review
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