Sam was amazing from start to finish. He was able to restore a stained rug for a very reasonable price would definitely use again.
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Happy with item received, looks lovely in our daughters' playroom. The rug was received rolled so the underside is outwards, so it took a little while and effort to uncurl - would recommend they are r... See more
Customer services are spot with any problems. The only negative thing is they use Hermes, which have to be, without doubt the shittest courier company I have ever had the misfortune of dealing with. H... See more
Company replied
Ordered a rug from this amazing company. Hermes messed up and lost it. The team was so good opening a case with hermes looking into the investigation and keeping in contact with me. They sent me out a... See more
Company replied
Company details
Written by the company
With a wide selection of Area Rugs, Runners, Stair Runners, Mats, Kids Rugs & Play Mats & More. You can find your dream Rug at an affordable price. Now accepting Paypal Credit & Clearpay so you can spilt your payment, interest free. Free UK Mainland Delivery.
Contact info
Telford way, NN16 8UN, Kettering, United Kingdom
- 020 3983 6207
- info@rugmasters.co.uk
- www.rugmasters.co.uk
The rug really excellent quality
The rug is really good quality so soft and deep and colour is better than photo really reccomend and price amazing
May 4, 2021
Lovely rug. Brilliant price.
Lovely rug. Nice quality at a brilliant price. Very happy. Ended up ordering another one, then had second thoughts as my daughter decided she like the first colour... customer service were brilliant. It was too late to cancel, as it had left (quick delivery!!) but she said I could return and if I had trouble finding a decent price courier, she would help from her end! We’ve ended up keeping both... but brilliant company. Very happy.
May 3, 2021
Didnt wait long and i was so hapoy with…
Didnt wait long and i was so hapoy with my hall runner jyst what id been lookin for
April 30, 2021
Bad company
Do not go with this company I ordered a rug which was expensive and they lost it in transit and it took me a month to get a refund
April 30, 2021
Reply from Rug Masters
Thank you for your feedback.
We are sad to hear that you have had a negative experience with our company.
We would like to discuss and resolve this for you, therefore, if you would be so kind as to get in touch with us either by calling us on 020 3983 6209 or contacting us via email on info@rugmasters.co.uk, we would greatly appreciate it.
Excellent service
Excellent service. I was expecting 3-5 day delivery but it was actually next day (when does that ever happen!) i actually couldn’t accept it next day so messaged Rug Masters and they rearranged the delivery for me. Fabby service and love the rug
April 28, 2021
Brilliant service and quality
Brilliant service and quality. Came within a couple of days of ordering, will definitely be ordering again.
April 27, 2021
Beautiful Rug
Beautiful Rug, Fab quality! Will definitely order again for other rooms. and will recommend to friends & family! Thank you rug masters.
April 27, 2021
Unprompted review
Still not received my rug been over two…
Still not received my rug been over two weeks now
April 19, 2021
Reply from Rug Masters
Thank you for your feedback.
We are sad to hear that you have had a negative experience with our company.
We would like to discuss and resolve this for you, therefore, if you would be so kind as to get in touch with us either by calling us on 020 3983 6209 or contacting us via email on info@rugmasters.co.uk, we would greatly appreciate it.
Beautiful rug
Beautiful rug; couldn’t believe the price when I ordered it, the quality is amazing!
April 17, 2021
hallway rug
Ordered a hallway rug and it's absolutely brilliant exactly what I wanted and measurements are spot on thank you
April 17, 2021
Love it nice and thick beautiful quality
April 16, 2021
My rug was delivered within the week…
My rug was delivered within the week its fantastic its better than I expected
April 10, 2021
Excellent quality
April 7, 2021
Rug is lovely quick delivery
April 3, 2021
Excellent quality and great price 5…
Excellent quality and great price 5 stars all the way
March 20, 2021
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