Good customer service available on the phone which is something that becomes rarer these days. Very good quality carpet at a competitive price. They also have a wide range of dimension for their rug.... See more
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I really love my Afghanistan kelim rug, so beautiful! It did have a strong smell when I got it, but the smell is much less intense after two weeks and I believe the smell will go away altogether eve... See more
Company replied
“The shopping experience with Rugvista was great. Ordering was easy and the item was delivered within one week. So far, the carpet looks good; however, we will see how it holds up over time, as some r... See more
The carpet is very beautiful and exactly as described. I’m extremely satisfied with the quality. The delivery was also very fast—highly recommended!
Company details
- Rug Store
- also in
- Oriental Rug Store
Written by the company
Rugvista — Pomáháme lidem vytvořit domov, který milují. Rugvista byla založena v roce 2005 s jasnou misí a cílem: pomáháme lidem vytvořit domov, který milují, a usnadňujeme našim zákazníkům a činíme příjemným nalezení dokonalého koberce. Od samého začátku jsme se zaměřili na nabídku vysoce kvalitních koberců za férové ceny, přičemž poskytujeme hladký, pohodlný a bezpečný nákupní zážitek pro každého zákazníka. Dnes jsme hrdí, že jsme jedním z předních evropských online prodejců koberců, obsluhující zákazníky v mnoha zemích. Naše kolekce zahrnuje více než 30 000 koberců, od tradičně ručně vázaných orientálních koberců po moderní strojově tkané vzory; každý koberec je pečlivě vybírán tak, aby zajistil kvalitu, trvanlivost a nadčasový design, takže naši zákazníci mohou nakupovat s důvěrou při každém nákupu. Věříme, že nákup koberce by měl být stejně příjemný jako život s ním: proto poskytujeme jasné informace o produktech, detailní fotografie a intuitivní, přehledný online obchod. Spolehlivé doručení po celé Evropě, flexibilní možnosti vrácení a přátelská, rychlá zákaznická podpora činí nákup jednoduchým, bezpečným a bezstresovým pro každého zákazníka. Naše sídlo se nachází v Malmö ve Švédsku a působíme po celé Evropě; přitom kombinujeme skandinávské hodnoty designu s mezinárodním řemeslným zpracováním a moderními e-commerce řešeními. Náš tým každý den pracuje na zlepšování našich služeb, rozšiřování nabídky a inspiraci zákazníků při jejich interiérových volbách. Zavazujeme se budovat dlouhodobé vztahy se zákazníky tím, že poskytujeme vysoce kvalitní produkty, vynikající služby a transparentní, důvěryhodný a konzistentně příjemný nákupní zážitek. V Rugvistě pomáháme našim zákazníkům vytvářet prostory, které jsou osobní, útulné a krásné – jeden koberec po druhém.
Contact info
Lodgatan 11, 21124, Malmö, Sweden
- +420 800 470 335
- info@rugvista.com
- www.rugvista.cz
4.3
Excellent
1K reviews
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Very fast delivery, nice goods, pro-customer approach.
Very fast delivery, the carpet is very nice. I forgot to sign in for the newsletter to get the 10% discount and I paid the whole amount. Afterwards, I called the customer service and they signed me in and refunded very quickly 10% of the money I already paid. I can only recommend Rugvista!
May 29, 2023
Everything was so easy and quick
Everything was so easy and quick. I received my order in a week, and I’m from Czech republic. I was expecting much longer waiting from Sweden, and now I’m pleasantly surprised.
The quality of the rug is outstanding. Really nice to touch, bright vivid colors. The rug looks exactly the same as picture.
I 100% recommend Rugvista. I mean it, really happy with my order.
June 6, 2023
Massive selection of carpets
Massive selection of carpets.
We needed some minimalistic-designed carpet for our new puppy to move around the room (puppies and light dogs are clumsy on wooden floors).
We found one that just did the job - we are not very keen on carpets, but we may keep this one around longer.
June 1, 2023
fast and credible
May 22, 2023
Everything great
Everything great, rug is like on the picture, nice material, colors, quick delivery to Czech Reublic. (4 days)
May 17, 2023
The best customer service
The best customer service I received from Ivona Novak. I will definitely buy again from rugvista.cz when buying new rug only because her help and support. I hope management is reading the reviews and rewards their employees accordingly.
May 16, 2023
Unprompted review
The delivery was very fast
The delivery was very fast. The photos of the carpet were very real. The product arrived well packed. The carpet is truly beautiful and soft.
May 3, 2023
May use AI-assist with repliesRead more
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Seller ok but product not so much.
Everything ok on seller's side. However, the carpet Märta we bought 1 year ago still keeps losing fiber. I think 1/3 of fibers is gone. We do not vacuum it, we treat it gently. The fiber spreads everywhere around the flat so we vacuum very offten and the carpet itself does not look good anymore. Maybe that's the reason why its price fell by 1/3 since.
April 21, 2023
Unprompted review
Reply from Rugvista
Hi and thank you for your valuable feedback! Please contact us via email and send some pictures of the issue and we will try to help you.
It’s a lovely carpet but… !
It’s a lovely carpet. Only it says in the material description that it is 100% cotton, though when I opened it, the label says it’s 50% cotton, 50% polyester :(
I think it’s even illegal to state this incorrectly?
The actual carpet is lovely though.
November 10, 2022
Reply from Rugvista
Dear customer,
Thank you for your feedback and for the information!
We are very sorry to hear that there might have been incorrect description on the website. We certainly wouldn't change the material description on purpose. We will investigate the issue and correct the description if needed.
Have a great day.
Returning (satisfied) customer
It is the third rug we order through Rugvista. As always, it has gone very smoothly. We received the order in less than a week from the time of purchase, and it is exactly as shown in the pictures. The quality is great, this is the reason we keep coming back. Keep it up!
April 3, 2023
The product is even nicer in real than…
The product is even nicer in real than on the web
March 20, 2023
Simply good.
March 15, 2023
Great customer service regarding…
Great customer service regarding solving delivery issue.
February 28, 2023
Super fast delivery
Super fast delivery, fair price. Just could be better packed next time - carpet bended twice, fortunately there is no damage on it. Product Quality is excellent and colors coresponds with pictures on website - very important, KUDOS for that!
March 2, 2023
Very fast delivery
Everything went without a problem, delivery was very fast this time
February 16, 2023
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