Sabre Solutions Ltd Reviews 65

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Had software problems with my laptop which I was unable to rectify. Tried Sabre solutions and they did an excellent job and it is now working as required.

Rated 5 out of 5 stars

We went out of our way, driving 1 hour from Tunbridge Wells to Ashford to have our Acer Aspire laptop fixed. This driving effort was clearly worth it: this is the best laptop repair service anywhere... See more

Company replied

Rated 1 out of 5 stars

I had worst experience with this company. They charge money but don’t do work. Worst customer service. Don’t recommend.

Rated 4 out of 5 stars

Dropped my PC off Saturday morning & collected it Monday, with an update inbetween. super efficient service. PC had been working for one week since collection, so obviously root cause of the fault di... See more

Company details

  1. Computer Repair Service

Written by the company

Here at Sabre Solutions we offer a fast and friendly computer repair service. In most cases we can repair software problems within 24 hours and hardware problems within 48 hours. It is important to us that we get you back up and running as soon as possible, so that you can enjoy a virtually seamless experience. We pride ourselves in giving a fast, efficient and professional service.


Contact info

3.8

Great

TrustScore 4 out of 5

65 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quick and easy to deal with

Quick and easy to deal with. Rebecca was very helpful and gave a speedy service on both occasions I’ve used Sabre. Good value for money. Would highly recommend.

November 17, 2019
Unprompted review
Rated 5 out of 5 stars

Had a very positive experience with…

Had a very positive experience with Sabre Solutions, they were very friendly and helpful and even helped when I had to change my order after a couple of days of it being placed. A really good company that I would use again for sure.

November 17, 2019
Unprompted review
Rated 5 out of 5 stars

Contacted Sabre Solutions as my PC…

Contacted Sabre Solutions as my PC would not start and from the very first contact i knew i was in good hands. They tried all avenues to retrieve my data , replaced my hard drive and gave it a through check up and clean . They also collected and delivered it as i don't drive (i don't know if this is a service they offer but it was most helpful). I know where to go should i require anything computer related in future .Thank You .

November 1, 2019
Unprompted review
Rated 5 out of 5 stars

Very good and prompt service and was…

Very good and prompt service and was offered further support from Martin afterwards,if I needed it.Matt who upgraded my laptop was also a very nice,polite person and as a pensioner,I very much appreciated his patience.Would recommend Sabre Solutions to anyone needing help with their computer

October 27, 2019
Unprompted review
Rated 5 out of 5 stars

great service!

I contacted Sabre Solutions as I simply needed my computer cleaning up and anti-virus installed as I have just set my business up. I'm not too savvy with computers anymore so needed someone to do this for me. Matthew came to me to help- he was very friendly and so helpful. He was able to answer all my questions in layman's terms so I could understand easily and I wasn't left feeling silly! My computer now works so much quicker and I'm thrilled with the service. Matthew was also able to advise on ways to back up my computer. Should I require any help in the future, I will definitely be back.

October 8, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic, friendly service!

I encountered an issue with my laptop which caused it to completely crash and unable to restart as my hard drive was unrecognisable.

I took my laptop to Rebecca at Sabre Solutions and she very quickly took a look at my laptop and immediately I knew what my situation was. Their knowledge on computer repairs is outstanding and I knew immediately I had gone to a trustworthy business.

After taking a look at my laptop we soon discovered that my hard drive had been damaged beyond repair but without Sabre’s help I probably would’ve been wasting my time elsewhere before ever realising this.

Instead of just telling me what I needed to know and sending me on my way, Rebecca then went out of her way to give me tips moving forward on how to properly look after my laptop and help prevent hard drive damage, and then followed that up with recommendations on new laptops to purchase which would suit my needs for my business.

Furthermore, I’ve since received follow up messages purely just asking how everything is and if I need any more assistance with anything else.

Customer service 10/10, I highly recommend to everyone!

October 2, 2019
Unprompted review
Rated 5 out of 5 stars

We went out of our way - WORTH THE LONG TRIP !

We went out of our way, driving 1 hour from Tunbridge Wells to Ashford to have our Acer Aspire laptop fixed. This driving effort was clearly worth it: this is the best laptop repair service anywhere within such a distance from Tunbridge Wells (locally we had only met disappointment). Martin and Rebecca instilled plenty of confidence. Rebecca fixed our rather dated Acer laptop within less than hours (which we spent to have dinner). It now runs like clockwork, with a newly installed cooling fan.
We will undertake the long drive anytime again, just to receive such good service and treatment enjoyed of the skilled hands of Rebecca, daughter of Martin, the owner.

September 25, 2019
Unprompted review
Sabre Solutions Ltd logo

Reply from Sabre Solutions Ltd

We pride ourselve in giving the best possible service and our customers always come first. Thank you for making the trip to us and we look forward to helping you agian in the future.

Rated 5 out of 5 stars

Excellent efficient service would…

Excellent efficient service would highly recommend, Rebecca dealt with my laptop screen replacement very professional and polite

September 23, 2019
Unprompted review
Sabre Solutions Ltd logo

Reply from Sabre Solutions Ltd

Thanks Matt.
We aim to give our customers the best possible experience and the least amount of stress.

Rated 5 out of 5 stars

Laptop issue.

Rang for advice on a Laptop issue.
Talked me through the options of what could possibly be causing the issue, without even taking a penny! And it solved my issue.
That is what I call a perfect service!
If the need ever arises again, Martin and his team at Sabre Solutions will be the 1st people I call! Highly recommended! 5*

September 9, 2019
Unprompted review
Sabre Solutions Ltd logo

Reply from Sabre Solutions Ltd

Thanks Simon.
Its not always about the money, more the customers experience.

Rated 5 out of 5 stars

Great customer service

I had cause to use Sabre Solutions via phone calls on behalf of my son who has learning issues. Professional, helpful and polite. Matt even accompanied my son to the bus stop to make sure he got home okay. Thanks.

September 4, 2019
Unprompted review
Sabre Solutions Ltd logo

Reply from Sabre Solutions Ltd

Thanks Pamela.
Mat has only started with us a couple of months ago, but has made a great addition to the team.

Rated 5 out of 5 stars

Martin surprised me!!

Martin surprised me!!! He had the massive problem sorted within 30 Minutes!!! Give him a Raise!!!

August 29, 2019
Unprompted review
Sabre Solutions Ltd logo

Reply from Sabre Solutions Ltd

Thanks Terry.
In most cases we can diagnose issues within 1 hour, which helps us keep the cost to a minimum.

Rated 5 out of 5 stars

Highly recommended!

From the moment I phoned Sabre Solutions I felt confident that I was going to receive good service and I wasn’t disappointed. Martin and Rebecca have exceptional customer service, going above and beyond to help. Expert in their knowledge and with the friendly service you would expect from a family business. Highly recommended.

August 20, 2019
Unprompted review
Sabre Solutions Ltd logo

Reply from Sabre Solutions Ltd

Thanks Sarah.
We have been in business 21 years and pride ourselves in the knowledge that we have gained over that time.

Rated 5 out of 5 stars

Problem sorted in no time at all with…

Problem sorted in no time at all with minimal cost, Friendly, professional service, thoroughly recommend.

August 12, 2019
Unprompted review
Sabre Solutions Ltd logo

Reply from Sabre Solutions Ltd

Thanks Chris.
Customers are not made of money, so we do everthing in our power to give them the most cost effective repair that we can.

Rated 5 out of 5 stars

Very professional and an excellent…

Very professional and an excellent service, keep informed & reliable.

Would recommended

July 23, 2019
Unprompted review
Sabre Solutions Ltd logo

Reply from Sabre Solutions Ltd

Thanks Julie.
In life comunication is everything and there is nothing worse that companys keeping there customers in the dark.

Rated 5 out of 5 stars

Great Service once again from Martin…

Great Service once again from Martin and Rebecca at Sabre Solutions. PC fixed in not time at all and the friendliest service you can ever wish to see. Having been through three previous companies that promise and never deliver I will never go anywhere else again.

July 23, 2019
Unprompted review
Sabre Solutions Ltd logo

Reply from Sabre Solutions Ltd

Thanks Karl.
We pride ourselves in the service that we give our customers.

Rated 5 out of 5 stars

Extremely friendly and speedy service…

Extremely friendly and speedy service and high technical knowledge. Laptop fixed and back up and running (better than before it broke) within a week! Would highly recommend and I will never need to go anywhere else again for any issues I may have!!

July 21, 2019
Unprompted review
Sabre Solutions Ltd logo

Reply from Sabre Solutions Ltd

Thanks Phillip.
Our company is in its 21st year, so we have had a long time to build the professionalism and expertise that you recived.
Hope to see you again.

Rated 5 out of 5 stars

It was a welcome relief to find in…

It was a welcome relief to find in Rebecca and Sabre Solutions a thorough professional who brought by DEL back to life quickly and for a good price after three companies in the Philippines had failed. I thoroughly recommend them. Roy

June 29, 2019
Unprompted review
Sabre Solutions Ltd logo

Reply from Sabre Solutions Ltd

Thanks Roy.
Our aim is to be the best at providing the customer service that you deserve but dont always recive from other companies.

Rated 5 out of 5 stars

Fast and effective service

Fast and effective service, Rebecca was a pleasure to meet and was very professional! Will be my go to service in the future.

June 21, 2019
Unprompted review
Sabre Solutions Ltd logo

Reply from Sabre Solutions Ltd

Thanks Reece,
Rebecca is a very compitent and polite engineer and a credit to the company.
Thankyou for using our service.

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