I was contacted by this company about 2 years ago. In March 2022 they took another payment even though I'd asked to cancel. No reply to emails. Now, various emails during 2022 & January 2023 sent a... See more
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We thought we would join Safebuy some years ago. We feel it does lead to an increase in sales although it is hard to quantify how much when sales were already growing rapidly. They have always be... See more
1** doesn’t sum up how bad this company is.. More to the point how rude Richard was when i asked some simple questions on his engagement reach prior to aligning with them. His tech, charle... See more
Company replied
Contacted me out of the blue; I never gave them my details. So I unsubscribed and I then received another email asking me to claim my profile, again! (after I had unsubscribed), which if I remembe... See more
Company details
Information provided by various external sources
SafeBuy checks all consumer reviews, site links, data privacy and legal conformance to provide a Universal Rating that customers can totally rely on.
Contact info
43 Reading Road , RG9 1AB, Henley-on-Thames , United Kingdom
- 01491 411 111
- Info@safebuy.org.uk
- www.safebuy.org.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It is always a great experience when…
It is always a great experience when working with the SafeBuy team. Thanks again.
I would definitely recommend these guys…
I would definitely recommend these guys really great solution for showcasing the reviews I get from different sources like google, yell etc directly on my site and in google search results
STAY AWAY! DO NOT USE!
DO NOT USE THIS COMPANY FOR YOUR BUSINESS!
This company will advertise that you are going to be paying monthly after the trial period. But then after the trial, you will be charged upwards of £200 for the whole year even though you did not consent to paying yearly.
They are very difficult to get in contact with and if you manage to get a hold of them on the phone, they will ask you to email them and that they will be in touch the next day. Even though you should expect to get support over the phone.

Reply from Safebuy
“We signed up to increase trust in our…
“We signed up to increase trust in our website as our traffic was ok but conversions quite low so we added the TrustSeal to some key pages and it’s working so far not a huge increase but definitely an improvement”
Not sure why there are so many bad…
Not sure why there are so many bad reviews. The team are honest, open and want to help you and your business succeed. I've had a great experience with them and had no hiccups at all. If I need anything or have a problem, I would email them first and they sort it super fast. For anyone reading those bad reviews, it seems those are people who go straight to TrustPilot first before actually communicating with the team to resolve their problem. They respond promptly and are good people. All good on my side.
Joining Safebuy proved a great move
Joining Safebuy proved a great move for us as we spend a fair amount on SEO and having a verified profile url to showcase us on page1 of a google search was well worth signing up for as getting an extra link in page1 is hard
Contacted me out of the blue
Contacted me out of the blue; I never gave them my details. So I unsubscribed and I then received another email asking me to claim my profile, again! (after I had unsubscribed), which if I remember correctly is in breach of GDPR!
Given their Trustpilot reviews I wouldn't give them any business, especially as all they seem to do is harvest and republish data from Google, Trustpilot, etc.
So it seems redundant and rather disingenuous!
Parasitic company who think they can…
Parasitic company who think they can charge you for doing the same as other sites, all they do is collect data already showing and reshow it. they want to charge you for showing trustpilot and google reviews. AVOID AT ALL COSTS! ASK them to remove your data!!
In reply to the reply, what a load of rubbish, you are just taking some info from several sources and trying to make money from displaying information we already have, sites like this are parasitic, if you email me I would be happy to educate you on reality - deep analysis, seriously flawed understanding of technology if you think what you do is deep analysis

Reply from Safebuy
Good customer services from these guys…
Good customer services from these guys we added their trust seal to our site and it definitely looks good showing our 4 stars for safety, would recommended.
Our card was debited expressly against our wishes…
Our card was debited expressly against our wishes and with over a week to run before the end of the free trial. Contacting this Co. is a challenge in itself.

Reply from Safebuy
Who the hell is this company
Who the hell is this company? They have our details without our permission - and they are wrong! I have given this website an ultimatum to remove our details after which time we will be taking legal action.

Reply from Safebuy
Stay away!!!
I don’t know who they are, they included my company details on they system. The information is incorrect I will be passing this matter to my legal department as I did not authorised for any services to be provided by this website.
Stay away!!!
Regards

Reply from Safebuy
Been with them for a number of years
We thought we would join Safebuy some years ago. We feel it does lead to an increase in sales although it is hard to quantify how much when sales were already growing rapidly. They have always been very quick with support requests. I find it strange they have some negative feedback from people one might suspect as never having been a customer of theirs.
Their review system works fine and gives people the opportunity to leave both positive and negative comments. You can reply to the feedback if you feel the need.
I am not sure what these people offer in return for payment. I can no longer sign into my account. Emails are ignored. I want to cancel my account but so far this has not been possible.
Eventually got a reply from them and they promptly did a refund. That was very welcome.
Not safe and you shouldn't buy!
I came across this website displaying details about my company website.
Aside from the inaccuracies that you get from scraping data (which is also against our terms of service), they claim to be "in partnership" with the Office of Fair Trading and The Department of Trade & Industry - both of which no longer exist - and it's a lie anyway.
The bottom line is that they're a tinpot company, making ludicrous fake claims in order to coerse people into signing up for a paid plan.
Biased toward seller?
I contacted Safebuy when a company I had purchased an item from failed to respond to my emails and request for a refund (of a faulty item).
As the seller was a part of the Safebuy scheme, I contacted Safebuy to assist me. I also asked them how I might leave a review of the seller on their website, which showed only positive reviews for their members.
I am grateful that Safebuy did assist in getting my money back, however, they failed to respond to my request to leave a review of the seller on their website.
Threatening company, avoid
Safebuy have just sent me a letter demanding I pay them £400 for when I unfortunately used their service 3 years ago. I am an ex-customer! I can ill afford to be hounded this way, and if this is how a company treats their ex customers, who have paid them funds in good faith then the world has gone mad.

Reply from Safebuy
Increases traffic and sales through our website
SafeBuy is the only objective Quality of Service rating system on the web. The others are subjective and can be manipulated. That is why we selected SafeBuy and it has increased our visitor to customer conversion. We are also installing a Green Bar SSL from SafeBuy. They give you a Geotrust EV SSL + SafeBuy membership for £195.00.
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