Safestore - Camden Town Reviews 

7
TrustScore 4 out of 5

4.1

Plender Street | Camden Town, NW1 0HA London, GB


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Rated 5 out of 5 stars

Finn was amazing from our initial conversation to us moving in. On the day of moving we decided to change the size of the unit and that was no problem- he didn’t time to ensure we had what we need... See more

Company replied

Rated 5 out of 5 stars

Divine, Aminat and Ashley were welcoming, helpful, kind and are assets to your company. I do enjoy my visit. Thanks guys 😊

Company replied

Rated 4 out of 5 stars

The staff here are all helpful, friendly, and efficient. Rare these days! Extra thanks to Aminat store manager!!

Company replied

Rated 5 out of 5 stars

Storage is one of those things that should be easy but so often isn’t. Safestore Plender Street has been *easy* to deal with. Status and his team are efficient, welcoming and supportive. From my initi... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

Written by the company

Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.

Safestore the things you love

Written by the company

Safe self storage in over 120 UK locations
We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.

Contact info

  • Plender Street | Camden Town, NW1 0HA, London, United Kingdom

  • 020 7388 4111

4.1

Great

TrustScore 4 out of 5

7 reviews

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1-star

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4.1

All reviews

(7)

1,726 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing staff members

Divine, Aminat
and Ashley were welcoming, helpful, kind and are assets to your company. I do enjoy my visit. Thanks guys 😊

July 30, 2026
Unprompted review
Safestore - Camden Town logo

Reply from Safestore - Camden Town

Thank you, Abacus Transport, for your wonderful feedback! We're thrilled to hear that Divine, Aminat, and Ashley made your visit enjoyable. Your kind words mean a lot to us, and we look forward to welcoming you again. 😊

Rated 5 out of 5 stars

Finn was amazing from our initial…

Finn was amazing from our initial conversation to us moving in.

On the day of moving we decided to change the size of the unit and that was no problem- he didn’t time to ensure we had what we needed and the price was right.

July 25, 2026
Unprompted review
Safestore - Camden Town logo

Reply from Safestore - Camden Town

Thank you so much for your wonderful feedback, Consumer. We're delighted to hear that Finn was able to assist you smoothly from start to finish and accommodate your needs on moving day. We truly appreciate your kind words and look forward to continuing to provide excellent service.

Rated 4 out of 5 stars

The staff here are all helpful

The staff here are all helpful, friendly, and efficient. Rare these days!
Extra thanks to Aminat store manager!!

June 2, 2026
Unprompted review
Safestore - Camden Town logo

Reply from Safestore - Camden Town

Thank you, Ruth, for your kind words and for highlighting the efforts of our team, especially Aminat. We're delighted to hear that you found our staff helpful and efficient. We look forward to continuing to provide you with excellent service.

Rated 5 out of 5 stars

Safe storage with heart but without hassle

Storage is one of those things that should be easy but so often isn’t. Safestore Plender Street has been *easy* to deal with. Status and his team are efficient, welcoming and supportive. From my initial enquiry to the clearing out, they’ve worked to make it easier.

October 20, 2023
Unprompted review
Safestore - Camden Town logo

Reply from Safestore - Camden Town

Jaime, we're glad to hear that Safestore Plender Street provided you with an easy and supportive storage experience. Thanks for sharing your positive feedback about Status and his team.

Rated 5 out of 5 stars

Great service and advice from Status

Had great service and advice from Status at the Plender Street Safestore. He couldn’t have been more helpful in finding the right storage space and advising on pricing. Highly recommended

October 26, 2022
Unprompted review
Safestore - Camden Town logo

Reply from Safestore - Camden Town

Our people really do make the difference. We will pass your comments on to the team. Thank you for choosing to store with us in Camden.

Rated 2 out of 5 stars

Very upset at the damage done by rats…

Very upset at the damage done by rats in the expensive unit I rent. The guys working there have been helpful, but this is awful. Rat droppings throughout. Rats have also gnawed away at my belongings. I've rented a unit for years, but thousands of pounds later, I will have to dispose of things I cared enough about to pay hundreds of pounds a month storing. Also, very worried this will happen all over again.

June 19, 2022
Unprompted review
Safestore - Camden Town logo

Reply from Safestore - Camden Town

We have received your feedback - please can you let us know by emailing customerservice@safestore.co.uk the name and email address on your account so we can look into this for you. Thank you.

Rated 5 out of 5 stars

Great customer service

I bought packaging and received a quote from the Camden Town Safestore. The service provided by Mr. Status regarding best practices and top tips regarding packing my things plus advice regarding Safestore deals and pricing was one of the best customer service experiences I have had in a while. Will use again!

January 5, 2022
Unprompted review
Safestore - Camden Town logo

Reply from Safestore - Camden Town

Many thanks for the feedback and top rating Christian - glad to hear you were happy with the service you received from Status.

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