Outstanding service from the fantastic team at Glasgow North. They went above and beyond in answering all our questions and offering helpful advice. We looked at several storage options, but we’re abs... See more
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Moving house is a stressful time. Fiona and her colleagues were fabulous and couldn’t do enough to help make the set up and transfer as easy as possible. Apologies to her male colleague who helped m... See more
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Great service at Safestore Glasgow Charles Street. No problems at all. Very friendly staff. 5*
Company replied
Straightforward and very friendly service. Thank
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Company details
Written by the company
Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.
Safestore the things you love
Written by the company
- Safe self storage in over 120 UK locations
- We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.
Contact info
1 Charles Street, G21 2PR, Glasgow, United Kingdom
- 0141 552 3355
3.6
Average
7 reviews
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I’m sorry to have to write this review…
I’m sorry to have to write this review as it is in no way a reflection of the team at Charles Street.
After a convenient storage period for my small, self employed business I was hit with an almost 50% price hire to stay on after year one!
Absolutely unaffordable for me and most small businesses in this day and age.
No loyalty from the big conglomerate despite being a regular customer.
No idea why Safestore don’t like long term customers, but will assume that they can make more money from students and people fleeting in and out.
These units are so expensive over the going rate!
I’ve found very similar storage for nearly half the price!
I will finish by saying the one good thing were the staff. I got to know them by name Sean, Fiona and Carys.
All so lovely and bright and positive.
Safestore, you have a great team - get your pricing sorted!
April 24, 2026
Unprompted review
Reply from Safestore - Glasgow North
Hi Isla, thank you for taking the time to share your feedback - we will pass on your kind comments about the team - Sean, Fiona and Carys. In relation to pricing, your storage unit was taken on a promotional “lowest price” offer, which provided a significantly reduced rate for an initial period. As outlined at move-in and in subsequent communications, this offer is time-limited and reverts to the standard rate once the promotional period ends. We understand that changes in pricing can impact decisions, particularly for small businesses, and our team is always happy to discuss options where possible. Our pricing structure is designed to remain competitive within the local market while offering flexibility for customers to move in and out as their needs change. We appreciate your feedback and wish you all the best moving forward.
Great service at Safestore Glasgow…
Great service at Safestore Glasgow Charles Street. No problems at all. Very friendly staff.
5*
March 2, 2026
Unprompted review
Reply from Safestore - Glasgow North
Hi Valerie, we're happy to hear you received great service - we appreciate you mentioning our friendly team - best wishes.
Outstanding Service
Outstanding service from the fantastic team at Glasgow North. They went above and beyond in answering all our questions and offering helpful advice. We looked at several storage options, but we’re absolutely delighted we chose this one.
November 24, 2025
Unprompted review
Reply from Safestore - Glasgow North
HI Kenny, we're happy to hear that the team provided outstanding service and helpful advice. We appreciate your positive feedback!
Abusive staff place is dusty even seen…
Abusive staff place is dusty even seen mice or rat droppings not recommended
April 18, 2025
Unprompted review
Reply from Safestore - Glasgow North
Hi Thomas, we take the safety and respect of our colleagues and premises seriously. Unfortunately, your conduct including abusive behaviour towards our store team, damage to property, and attempts to promote your own business on-site was in breach of our terms and not acceptable. We reserve the right to take appropriate action in such cases. If you have any legitimate concerns, we remain open to addressing them through the correct channels. Our Customer Service team can be contacted at customerservice@safestore.co.uk.
Straightforward and very friendly…
Straightforward and very friendly service. Thank
February 21, 2025
Unprompted review
Reply from Safestore - Glasgow North
Thanks for taking the time to leave us a review Gill.
An amazing team
Moving house is a stressful time. Fiona and her colleagues were fabulous and couldn’t do enough to help make the set up and transfer as easy as possible. Apologies to her male colleague who helped me on 19th as I’ve forgotten his name
September 20, 2024
Unprompted review
Reply from Safestore - Glasgow North
Thanks for taking the time to feedback Lynne - we're pleased the team were able to help you with your storage needs.
What a fantastic experience
What a fantastic experience, thankyou fiona
Customer service was 10/10 nothing was too much trouble. Very knowledgeable, helpful and friendly
Prices incredibly competitive
October 29, 2021
Unprompted review
Reply from Safestore - Glasgow North
Glad we could help you sort out your student storage LC. Thank you for choosing to store with us. If we can help with anything else do not hesitate to ask.
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