It's quite a daunting task looking for the best affordable local storage. However on speaking to the Team at Bermondsey Safestore, it was a welcome relief that I will never forget. I met Chandra who... See more
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Jake at the Bermondsey store was fantastic, he was patient, friendly and supportive he made sure we had everything we needed and was very helpful! 10/10 customer service he’s a credit to the busi... See more
Company replied
Alex was very helpful with answering questions and booking a unit for me.
Company replied
Very helpful, easy and straight forward
Company replied
Company details
Written by the company
Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.
Safestore the things you love
Written by the company
- Safe self storage in over 120 UK locations
- We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.
Contact info
24 Old Jamaica Road | Bermondsey, SE16 4AW, London, United Kingdom
- 020 7231 3344
3.7
Average
10 reviews
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I FEEL LIKE A VIP ON EVERY VISIT!
It's quite a daunting task looking for the best affordable local storage. However on speaking to the Team at Bermondsey Safestore, it was a welcome relief that I will never forget. I met Chandra who truly put my mind at rest and offered me a deal which encouraged me to stay long term. I also met, the store manager Mani Uppal, who interacted with me as if she's known me for centuries! I will not forget to mention the 3rd member of the team, Ms Anna, who's radiance and welcoming attitude is ever so winsome! Now I visit the facility as if I am going to a family reunion!
They always make me look like a VIP!
April 10, 2026
Unprompted review
Reply from Safestore - London - Bermondsey
Thanks Moses, we're happy to hear that your experience with Mani and Chandra made finding storage so easy. It's great to know that their support and the deal offered encouraged you to choose us for your long-term storage needs. We appreciate your positive feedback.
Do not use this storage company
Do not use this storage company, they provide missing leading contracts, I am now tied into an agreement until April 2026 with no way out. The company have a computer say NO approach. I highly recommend using Access self storage in Bermondsey instead as they are far more flexible and understanding of their customers needs and are less expensive. After having filed the previous compliant below, no one has reached out to me from SafeStore, they have no regard for customer satisfaction and are unwilling to help despite been able to easily sell the storage space on. TERRIBLE SERVICE.
September 2, 2025
Unprompted review
Reply from Safestore - London - Bermondsey
Hi Kat, we have received your feedback which has been passed to the store team. If you have any further queries, please don't hesitate to contact our Customer Services team at customerservice@safestore.co.uk. Many thanks.
Thank you Jake!
Jake at the Bermondsey store was fantastic, he was patient, friendly and supportive he made sure we had everything we needed and was very helpful!
10/10 customer service he’s a credit to the business
March 30, 2024
Unprompted review
Reply from Safestore - London - Bermondsey
Thanks for taking the time to feedback William - we're pleased that Jake was able to help you with your storage needs.
Reply from Safestore - London - Bermondsey
Thanks for taking the time to feedback Camilla - thanks for choosing Safestore.
Danny was very kind and helpful
August 28, 2023
Unprompted review
Reply from Safestore - London - Bermondsey
Jasper, thank you for your feedback! We're glad to know that Danny's kindness and helpfulness left a positive impression on you.
Great service
Alex was very helpful with answering questions and booking a unit for me.
January 25, 2023
Unprompted review
Reply from Safestore - London - Bermondsey
Thanks Flora for taking the time to leave us a review
It was good consultation
It was good consultation. All my queries were answered
November 17, 2022
Unprompted review
Reply from Safestore - London - Bermondsey
Thanks for the positive feedback. If there's anything else we can help with to take your rating to a 5, please don't hesitate to contact the store team.
Very helpful
November 16, 2022
Unprompted review
Reply from Safestore - London - Bermondsey
Many thanks for the feedback and top rating Matthew.
Really helpful customer service staff
Really helpful customer service staff, answered all my questions.
Matt at Bermondsey branch was extremely helpful sorting out everything.
June 8, 2022
Unprompted review
Reply from Safestore - London - Bermondsey
Hi Gui, we're pleased Matt was able to help you with your storage needs.
Random charges
I joined, set up a DD, and have now been notified I have a bounce fee to pay because of an issue with the bank? Why am I paying a fee for Safestore having an issue my bank? The funds are available ready for payment, I've done nothing wrong, this is just money grabbing to try and get additional money from their customers.
February 11, 2022
Unprompted review
Reply from Safestore - London - Bermondsey
Hi there Lucinda, we have received your feedback and this was passed to the store team to look into and to follow up with you. Many thanks. If you have any further queries, the team will be happy to help.
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