This safe store company is a fraud .
This safe store company is a fraud .
My mum wanted to store her belongings for 6 months and they gave her a quote at Chelsea store .she was then approached by an old block called Nigel and omar they doubled the price in an instant and started giving her a complete false information and manipulation in misguiding her .she wanted to speak to the head office or the person Incharge to make an official complaint against this old man .and his accomplice Omar they again mislead her and said manager is on holidays abroad.....this was all bulshit ...they both got caught fiddling the quote and would not print out the original quote saying the computer has deleted it ...do not trust this safe store company they are an opportunist they seek an opportunity to find vulnerable people and overcharge them in abundance ..keep away from them and do not trust your belongings with them ....if they fiddle the original quote they are quite capable of doing anything .they like...despite this ..Nigel..fellow,s age and his state ...one will think an old man is ill fated his demeaners were so corrupted my mum was so shocked of both of these people she thinks both of these two men based in Chelsea depot are on the fiddle the management may oray not be aware what is going on at this depot it needs to be investigated by the management at the top and definitely. These 2 people needs to be sacked immediately.......Louise sheldon
Reply from Safestore - London - Chelsea
Hi Luciano, we have received your feedback and I was concerned to hear about your experience. Please can you let us know by emailing customerservice@safestore.co.uk the name, store and email address on your account so we can look into this for you as we do not have a colleague called Nathan or anyone matching the description given who works at this store. Many thanks.
UPDATE: Please can you email your details to Customer Services team at customerservice@safestore.co.uk so our Regional Manager can follow up with you. Many thanks.