Very lovely member of staff, open and honest. Super friendly and willing to help me find the exact room for my needs.
Company replied
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I visit Safestore, Bond Street, Southampton a couple of times a week, I always have great, courteous, professional, friendly service but I'd particularly like to praise John, unfortunately I do not... See more
Company replied
Danny, James (bond street Southampton) All very helpful and kind, never known a company to have everyone be so helpful. So thanks again.
Company replied
Very sweet and understanding with any possible issues.
Company replied
Company details
Written by the company
Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.
Safestore the things you love
Written by the company
- Safe self storage in over 120 UK locations
- We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.
Contact info
Bond Street, SO14 5QA, Southampton, United Kingdom
- 023 8023 4200
3.9
Great
5 reviews
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Very lovely member of staff
Very lovely member of staff, open and honest. Super friendly and willing to help me find the exact room for my needs.
December 8, 2025
Unprompted review
Reply from Safestore - Southampton Quay
Hi ByNight Studios, we appreciate you sharing your experience! We're so glad to hear that our team member was able to provide such excellent support in finding the perfect room.
Going that extra mile
I visit Safestore, Bond Street, Southampton a couple of times a week, I always have great, courteous, professional, friendly service but I'd particularly like to praise John, unfortunately I do not know his surname.
John is always approachable, chatty, brightens my day & makes my visits all the better, saving me time as he sorts the deliveries into named piles, which I wouldn't of thought is in his job description, he goes that extra mile, please pass on my greatful thanks, rgds Bill Fleat ( Sharp )
December 22, 2025
Unprompted review
Reply from Safestore - Southampton Quay
Hi Bill, we appreciate your positive feedback regarding your visits to our Southampton Quay store. We're happy to hear that you consistently receive great service from John at the store. We will certainly pass along your gratitude for his helpfulness and extra effort. Best wishes.
I have been a customer since 2007 and…
I have been a customer since 2007 and have never been valued in the past, I have had to move this year due to the lack of loyalty and flexibility to long serving customers, management and company policy are the worst I have ever known.
May 1, 2025
Unprompted review
Reply from Safestore - Southampton Quay
Hi Sonia, we understand price changes can be frustrating. Your contract recently came to an end, and, like most services, your rate was reviewed in line with our pricing policy. Our Lowest Price Guarantee and introductory offers are designed for new customers only and can’t be reapplied under a different name. We always aim to offer fair pricing and offered to help explore more competitive options at alternative locations, however we understand you chose to store elsewhere. We wish you all the best moving forward.
Very sweet and understanding with any…
Very sweet and understanding with any possible issues.
May 12, 2025
Unprompted review
Reply from Safestore - Southampton Quay
Hi Nur, great to hear the team were able to help you with your storage needs. Enjoy your stay with us.
So helpful and kind!
Danny, James (bond street Southampton) All very helpful and kind, never known a company to have everyone be so helpful. So thanks again.
June 19, 2024
Unprompted review
Reply from Safestore - Southampton Quay
Hi there Con, many thanks for the top rating - glad to hear you were happy with the service you received from the team.
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