Excellent team and great customer service I’m very happy with Safestore and honestly would not want to go anywhere else. The whole team are always friendly, professional and willing to go... See more
Company replied
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Excellent team and great customer service I’m very happy with Safestore and honestly would not want to go anywhere else. The whole team are always friendly, professional and willing to go... See more
Company replied
Friendly Professional Staff, Really Helpful made me feel at ease in a stressful situation. Special mention to how Emma/Steve & Tom are such a great team and a pleasure to meet
Company replied
Friendly efficient staff looked after my belongings for more than six months while I was planning a big house move. Just collected my stuff - bone dry, no damp or mould, no funny smells or even dust!... See more
Company replied
Alita has fantastic communication skills. She explained everything about the product in an understandable way and answered all my questions about in perfect detail. Couldn't have had a better experien... See more
Company replied
Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.
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61-63 Wellington Road N, SK4 1HS, Stockport, United Kingdom
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Excellent team and great customer service
I’m very happy with Safestore and honestly would not want to go anywhere else. The whole team are always friendly, professional and willing to go the extra mile to help with literally anything.
I have been at the storage nearly every day for over a year now, and the staff are always very helpful, including taking in parcels or temporarily storing them for us when needed. They are also always happy to advise regarding payments, help work out the best prices and find the most suitable option.
Before coming here, I was moving storage almost every year and I have probably used most storage places in Stockport and the surrounding area over the past few years. This is the first time I have actually decided not to move, and that is mainly because of the professional customer service and the great team here.
The location is also very good, with easy access to the car park, and you can drive inside with your car which makes loading and unloading much easier. Extended hours have never been an issue either, which is very helpful.
The only small downside is the lift, but even if there are any issues, the staff are always happy to help.
Overall, it is a great place with a fantastic team. Highly recommended.

Reply from Safestore - Stockport Bryant
Friendly Professional Staff, Really Helpful made me feel at ease in a stressful situation. Special mention to how Emma/Steve & Tom are such a great team and a pleasure to meet

Reply from Safestore - Stockport Bryant
Brilliant customer service, Ste sorted a problem out with 5mins.

Reply from Safestore - Stockport Bryant
Friendly efficient staff looked after my belongings for more than six months while I was planning a big house move. Just collected my stuff - bone dry, no damp or mould, no funny smells or even dust! Highly recommended.

Reply from Safestore - Stockport Bryant
Alita has fantastic communication skills. She explained everything about the product in an understandable way and answered all my questions about in perfect detail. Couldn't have had a better experience as a new customer.

Reply from Safestore - Stockport Bryant
its as blunt as stay far away from them , they are dishonest in their claims and practice's and you will 100% be conned without a care or response. Regards billing when more than one Manager/Location states to your face that 28 days added to the 24th November is the 15th of December its blatantly obvious what is going on here, how they rinse you and simply act daft when challenged. Let this be the I told you so if you decide to use this shady operator. Even the reply below that claims they are dealing with it is a blatant LIE I heard zero, hha bold dishonest con men and shareholders as stated

Reply from Safestore - Stockport Bryant
The staff at Stockport were very friendly and the 2 units I got were very clean, After 3 months one of the units was infested with mice ruining the beds and other boxes, Staff response very sympathetic, Advised to use the insurance taken on storage. Insurance not keen to compensate with lame excuse even after seeing photos of tons of dropping and ruined beds,

Reply from Safestore - Stockport Bryant
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