Safestore - Stockport Bryant Reviews 

7
TrustScore 4 out of 5

4.2

61-63 Wellington Road N, SK4 1HS Stockport, GB


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Rated 5 out of 5 stars

Excellent team and great customer service I’m very happy with Safestore and honestly would not want to go anywhere else. The whole team are always friendly, professional and willing to go... See more

Company replied

Rated 5 out of 5 stars

Friendly Professional Staff, Really Helpful made me feel at ease in a stressful situation. Special mention to how Emma/Steve & Tom are such a great team and a pleasure to meet

Company replied

Rated 5 out of 5 stars

Friendly efficient staff looked after my belongings for more than six months while I was planning a big house move. Just collected my stuff - bone dry, no damp or mould, no funny smells or even dust!... See more

Company replied

Rated 5 out of 5 stars

Alita has fantastic communication skills. She explained everything about the product in an understandable way and answered all my questions about in perfect detail. Couldn't have had a better experien... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

Written by the company

Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.

Safestore the things you love

Written by the company

Safe self storage in over 120 UK locations
We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.

Contact info

  • 61-63 Wellington Road N, SK4 1HS, Stockport, United Kingdom

  • 0161 480 2288

4.2

Great

TrustScore 4 out of 5

7 reviews

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4.2

All reviews

(7)

1,779 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent team and great customer service

Excellent team and great customer service

I’m very happy with Safestore and honestly would not want to go anywhere else. The whole team are always friendly, professional and willing to go the extra mile to help with literally anything.

I have been at the storage nearly every day for over a year now, and the staff are always very helpful, including taking in parcels or temporarily storing them for us when needed. They are also always happy to advise regarding payments, help work out the best prices and find the most suitable option.

Before coming here, I was moving storage almost every year and I have probably used most storage places in Stockport and the surrounding area over the past few years. This is the first time I have actually decided not to move, and that is mainly because of the professional customer service and the great team here.

The location is also very good, with easy access to the car park, and you can drive inside with your car which makes loading and unloading much easier. Extended hours have never been an issue either, which is very helpful.

The only small downside is the lift, but even if there are any issues, the staff are always happy to help.

Overall, it is a great place with a fantastic team. Highly recommended.

July 20, 2026
Unprompted review
Safestore - Stockport Bryant logo

Reply from Safestore - Stockport Bryant

Hi P M, we are pleased to hear about your excellent experience with us. It's great to know that our team's dedication to friendly, professional, and helpful service, including assisting with parcels and payment advice, has made such a positive impact. We understand how important it is to find a reliable storage solution, and we are delighted that our convenient location, easy access, and extended hours have met your needs. We're glad our team was able to assist when needed. Thank you for your wonderful recommendation; it means a great deal to us.

Rated 5 out of 5 stars

Friendly Professional Staff

Friendly Professional Staff, Really Helpful made me feel at ease in a stressful situation. Special mention to how Emma/Steve & Tom are such a great team and a pleasure to meet

June 3, 2026
Unprompted review
Safestore - Stockport Bryant logo

Reply from Safestore - Stockport Bryant

Hi June, glad our team made you feel at ease during a stressful time. We appreciate your kind words about our friendly and professional colleagues in store.

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, Ste sorted a problem out with 5mins.

December 1, 2025
Unprompted review
Safestore - Stockport Bryant logo

Reply from Safestore - Stockport Bryant

Thanks Sim, happy to hear that our service resolved the problem quickly. Thank you for your positive feedback; we appreciate it greatly.

Rated 5 out of 5 stars

In safe hands

Friendly efficient staff looked after my belongings for more than six months while I was planning a big house move. Just collected my stuff - bone dry, no damp or mould, no funny smells or even dust! Highly recommended.

April 13, 2024
Unprompted review
Safestore - Stockport Bryant logo

Reply from Safestore - Stockport Bryant

Many thanks Judy for the feedback and top rating - glad to hear you were happy with the service you received. Thanks for recommending us to others.

Rated 5 out of 5 stars

Great customer service from Alita Eleftheriou

Alita has fantastic communication skills. She explained everything about the product in an understandable way and answered all my questions about in perfect detail. Couldn't have had a better experience as a new customer.

January 13, 2023
Unprompted review
Safestore - Stockport Bryant logo

Reply from Safestore - Stockport Bryant

Thanks for taking the time to feedback Alex - we're pleased Alita was able to help you with your storage needs.

Rated 1 out of 5 stars

its as blunt as stay far away from them…

its as blunt as stay far away from them , they are dishonest in their claims and practice's and you will 100% be conned without a care or response. Regards billing when more than one Manager/Location states to your face that 28 days added to the 24th November is the 15th of December its blatantly obvious what is going on here, how they rinse you and simply act daft when challenged. Let this be the I told you so if you decide to use this shady operator. Even the reply below that claims they are dealing with it is a blatant LIE I heard zero, hha bold dishonest con men and shareholders as stated

December 19, 2022
Unprompted review
Safestore - Stockport Bryant logo

Reply from Safestore - Stockport Bryant

Hi David, we have received your feedback. This was passed on to the store team who have been liaising with you on this matter to explain how our billing works. If you still have queries on this, please do not hesitate to get in touch either in store, or by calling our Customer Support Centre free on 0800 444 800. Many thanks.

Rated 1 out of 5 stars

Dodgy insurance

The staff at Stockport were very friendly and the 2 units I got were very clean, After 3 months one of the units was infested with mice ruining the beds and other boxes, Staff response very sympathetic, Advised to use the insurance taken on storage. Insurance not keen to compensate with lame excuse even after seeing photos of tons of dropping and ruined beds,

March 28, 2022
Unprompted review
Safestore - Stockport Bryant logo

Reply from Safestore - Stockport Bryant

Hi scholastic dube, we have noted your comments, and upon following this up with the store team, I can see that the insurance claim was rejected as food was found to have been stored in the units. Perishable food is a prohibited item in storage as it attracts vermin. Best wishes.

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