The intake of my claim was easy and prompt. She took all the information and told me the timeframe for the agent to contact me. The agent contacted me within her predicted timeframe. The agent, Mr.... See more
Company replied
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Review summary
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Reviews shaping this summary
This experience couldn't have gone better! I was kept informed as the process continued. Mr. Joseph Sketic kept me and the roofing contractor well informed. Initial payment was prompt. I have not... See more
Company replied
As I was facing the disaster of the water damage to my basement room, I felt overwhelmed and wondered how I would be able to repair the damage and once again get the house in order. Thanks to Sage Sur... See more
Company replied
Unfortunately in Louisiana, insurance companies have a horrible reputation. Premiums consistently increase and if you have a claim, they make it difficult or impossible to recoup your damages. In my... See more
Company replied
Company details
Written by the company
SageSure is one of the largest managing general underwriters focused on catastrophe-exposed markets in the US. Recognized by Insurance Insider US Honors as the 2023 Property Catastrophe Underwriting Team of the Year, SageSure manages more than $1.8 billion of inforce premium and protects more than 600,000 policyholders in 14 states. Since its founding in 2009, SageSure has a track record of delivering reliable insurance products, exceptional customer experiences, and strong underwriting results, despite market shifts and hurricanes, wildfires, or hail. SageSure provides more than 50 competitively priced home, flood, and commercial insurance products on behalf of its highly rated carrier partners. With more than 700 employees across the US, SageSure’s passionate team is committed to bringing innovative solutions where they’re needed most.
Contact info
101 Hudson Street, 07302, Jersey City, United States
- (800) 481-0661
- service@sagesure.com
- www.sagesure.com
4.2
Great
373 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 24 hours
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Submitting the claim and providing the…
Submitting the claim and providing the requested documentation for the claim to be approved and processed was very simple.
May 20, 2025
Reply from SageSure
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Great claim experience
Great insurance to handle claims with. Process was easy to understand and my adjuster kept me informed of the progress
of the claim the entire time
May 15, 2025
Reply from SageSure
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Everything has gone pretty smoothly I…
Everything has gone pretty smoothly I am just waiting on my roofer to get to doing my roof hopefully in the next couple of weeks the rain has put them behind. But so far the process has been great .
May 20, 2025
Reply from SageSure
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
The process was easy
The process was easy, efficient, and everyone I spoke to there was professional, knowledgeable, polite. Most notable was my adjuster, Teresa Guy, who answered all my questions and helped me to understand the process.
May 19, 2025
Reply from SageSure
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Easy, fast and reliable
We had an aircon mechanical failure right at the beginning of the Summer in Houston, when you cannot live without it. SageSure was absolutely great about it. Only a few minutes after filing the claim online I received a phone call from the adjuster, who was knowledgeable and clear about the next steps. Everything was resolved and we had aircon again in less than a week. Good job!
May 20, 2025
Reply from SageSure
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
The company was fast to send a claim…
The company was fast to send a claim adjuster out who dis a thorough examination of our problem. they were fast to give us the various $ amounts of our claim. They were sometimes slow in answering our questions. The overall experience has been god.
May 13, 2025
Reply from SageSure
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Fast response and an insurance advocate…
Fast response and an insurance advocate assigned to help answer questions.
May 13, 2025
Reply from SageSure
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Courteous
Courteous, helpful, knowledgeable and friendly. Answered my questions and addressed my concerns.
May 20, 2025
Reply from SageSure
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Good support - SAGE VERY GOOD INSURANCE
I receiv ed information fast
And always SAGE informed all the claim process
And it went very easy and smooth
May 15, 2025
Reply from SageSure
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Reply from SageSure
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
SageSure worked quickly and efficiently
SageSure quickly and efficiently worked to process our homeowner's insurance claim after a lightning strike impacted a tree next to our house and also some damage to the front and roof of our house. They were super easy to work with, responsive and helped us fix our damage in a timely manner. We were pleasantly surprised at how our claim was handled overall.
April 10, 2025
Reply from SageSure
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Sage Sure is an automatic denial
Sage Sure is an automatic denial. You then have to hire specialists, which costs you money. At this point, they will approve your claim. They have denied all claims as soon as they can. This is the worst insurance company I have ever dealt with. I have had one claim in my 30-plus years of owning a home.
May 1, 2025
Unprompted review
Reply from SageSure
Hi GT, thank you for sharing your experience. We’d like to talk to you in more detail about your situation to see if there is anything we can do to change the outcome. Please contact our Customer Care team at (844) 328-7702 or email us at service@sagesure.com with more information about your situation. We believe we can do better, please give us the chance to show you.
Our experience with Sage Sure for our…Positive experience
Our experience with Sage Sure for our roof replacement was a positive experience all around.
April 27, 2025
Reply from SageSure
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
They stayed in touch
They stayed in touch, they had someone on my claim immediately , they walked me through the process. Never ever have had to do this and it's nerve wrenching
May 6, 2025
Reply from SageSure
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Insurance was fast and dependable with…
Insurance was fast and dependable with their service and rather informational when it came to payment
April 26, 2025
Reply from SageSure
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Everything processed smoothly
Everything processed smoothly. Staff was friendly and knowledgeable.
April 23, 2025
Reply from SageSure
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
All went well
All went well. Kept us informed along the process. We were taken care of.
April 24, 2025
Reply from SageSure
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
Sage sure is good company to work with
Sage sure is good company to work with. They process claims very easily. I recommend the sagesure to others.
April 29, 2025
Reply from SageSure
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
We had a power surge which is covered…
We had a power surge which is covered under our homeowners policy. Sagesure claimed that based on their test, it was internal to our house and not covered. Several of our neighbors experienced a power surge the same evening we did, but they still denied our claim. Our out-of-pocket was an excess of $5000.
Beware: Sagesure seems like a scam!
April 8, 2025
Unprompted review
Reply from SageSure
Thank you for your feedback, David. A member of our Customer Satisfaction team will be reaching out to you to discuss your concerns further.
My claims person was fast
My claims person was fast, efficient and knowledgeable. He answered all questions and made the process easy. He responded in a timely manner. Awesome!
April 25, 2025
Reply from SageSure
Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!
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