Sahara BBQs Reviews 253

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including barbecues and heaters, often highlighting their sturdy build and excellent performance. Many people also commend the efficient and prompt delivery service, with items frequently arriving quickly and well-packaged. The customer service is also highly regarded, with reviewers appreciating the helpful and responsive staff. However, some customers experienced issues with incorrect products being sent initially or slight damage to parts upon arrival. A few people also reported longer than expected delivery times or a lack of communication regarding delivery updates, leading to inconvenience.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Many customers praise the sturdiness... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the prompt and quick... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are impressed with the exceptional quality... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent and professional... See more

Order

Clients share positive opinions on order. Many customers found the ordering process straightforward and easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product made even better with excellent customer service. Bought Sahara Patio heater 4 years ago and it recently stopped working. Replacement parts were very fairly priced, but after care and su... See more

Company replied

Rated 5 out of 5 stars

We have the S350 and it cooks as good as it looks, we usually squeeze on enough for a family gathering (10-12) the warming rack is really handy, as are the side trays. I damaged my side trays an... See more

Company replied

Rated 5 out of 5 stars

Hi, I had been trying to find some wheels for my calor provance gas heater, I tried a couple of suppliers of castor wheels but no luck until one of them give me the email of the UI Group in Irelan... See more

Company replied

Rated 5 out of 5 stars

My partner ordered us the X450 barbecue along with some accessories. Delivery was something like 7-10 days but it came the same week. Packaged really well and looks the part. A few extras were thrown... See more

Company replied


Company details

  1. Manufacturer

Written by the company

Sahara BBQs are the leading BBQ manufacturers in Ireland, England, Europe, and USA. We are leading the way as wholesale BBQ suppliers providing innovative and quality BBQ products. Discover just how versatile barbecue cooking can be with our delicious and super easy recipes. We offer a wide range of BBQ products including patio heaters, portable BBQs, gas BBQs, portable gas fires, 2 burner plus, 3 burner oak BBQ, and so much more. Are you seeking a handy portable BBQ for on the go, well look no further than our BBQs for cooking on the move. Contact us with any questions that you may have.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

253 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Sahara Mini BBG

Bought my Sahara Mini-bbq from Outstyle Mount Usher Gardens. The staff are so helpful and they stock a lot of Sahara Barbecues which are also a local company .Love my Mini BBQ .

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

Enjoying my Sahara X450 BBQ despite the rain

I ordered Sahara X450 BBQ and it was delivered with in a reasonable time. It would be good to get more updates on the delivery. Unfortunately, there were a couple of faulty bolts, but the Customer team at Sahara were prompt and helpful to resolve my issues. No problem with that, it's only the weather. I wish I could spend more time out cooking. Highly recommend the BBQ as it works really well, looks and feels premium.

May 5, 2024
Rated 5 out of 5 stars

Compared Sahara with competition and…

Compared Sahara with competition and decided on Sahara X450. Very happy with their service, quality of product and performance of product. Even heat distribution & good controls to adjust output. I'm very happy with my Sahara X450 and would highly recommend this Barbecue. The cover is excellent also.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Rapid Assembly it was!

Bought Sahara Rapid Assembly Plus Gas BBQ from Dobbies, reduced from £169 to £135. Pretty rapid assembly, my own 'skills' slowed the process - wheels put on diagonal legs rather than two on one side !!!! .. This looks good and works really well, easy to move into shed for storage. Very pleased and would highly recommend.

June 16, 2024
Unprompted review
Rated 5 out of 5 stars

New heaters for old

My second refurb of a Provence portable gas heater. After renewing one for my log cabin last year, I bought another heater 2nd hand which wasn't working. Because of my previous success, I knew that ordering a replacement heat chamber from Sahara would do the trick. And it has! After a speedy delivery of only 3 days, I was able to fit this and turn the old heater into a new one, for less than 1/2 the price. Magic, just like Aladdin's lamp😁

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

Sahara S350 BBQ

Excellent quality and very clear & easy assembly instructions. Easy to use and maintain and clean. We use a number of time ever week.

June 15, 2024
Unprompted review
Rated 5 out of 5 stars

Such a good bbq design and high quality

Such a good bbq design with pull out shelf, discreet gas bottle container. Extremely well made although it did take a little longer than expected to put together ! Such good value when compared to say Webber, and of equal quality. A very serious contender.

Unfortunately not sold in many outlets and am ordering rotisserie direct.

Would highly recommend

May 12, 2024
Unprompted review
Rated 5 out of 5 stars

Very very impressed!

Missed two provided parts and left an earlier 8/10 review. This is to correct my mistake: 10/10 from start to finish - website easy to use, payment and confirmation easy, delivery very helpful and more than expected, the little gizmo for building the S350 bbq was the best I have ever seen, and it took about the expected time to build - and it lloks fabulous!! Thank you all!

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding customer support

I've owned my BBQ for a few years but wanted to adjust it and needed a part that I couldn't find anywhere. I contacted Sahara and they were absolutely amazing. Totally exceeded my expectations. They clearly do service for life.

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Good product

Good product, great price. After sales also top rate. Assembly a little fiddly, but nothing that perseverance does not beat.

May 3, 2024

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