Sailingfast Reviews 797

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the prompt and efficient delivery of orders. Many appreciate the friendly, professional, and helpful staff, who ensure a smooth ordering process and provide good communication. People often find the website easy to navigate, making it simple to find what they need and place orders. However, some customers were dissatisfied with certain products, noting issues with parts not fitting as stated or gelcoat colors not matching expectations. A few people also experienced missing items from their orders or received an insufficient quantity of certain products.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the prompt, friendly, and... See more

Delivery service

Customers had positive experiences with delivery services. Many reviewers praised the speed and efficiency of... See more

Product

Consumers find product quality and accuracy to be ambiguous. While many reviewers are satisfied, praising... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy, straightforward,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers highlight the team's expertise,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prompt delivery every time! Placed an order on Sunday, and it was in my hands by Tuesday, even with 2nd class shipping. The part was offered at the most competitive price, and their communication was... See more

Rated 5 out of 5 stars

Couldn’t give them enough stars. I had to return my parcel twice due to the fitment not being as RS stated. They were very understanding and accepting of my issue. With the part not able to fit my a... See more

Rated 5 out of 5 stars

I fly my burgee next to my ‘squirrel’ weather vane over the roof of my garage here in Sheffield. They have a short life as our crows, magpies and jackdaws frequently use them to perch on or peck at!... See more

Company replied

Rated 5 out of 5 stars

Every thing was fine, great numbering etc on my new sail Thank you very much to sailing fast for effective and fast delivery and great communication with me throughout the process.

Company replied


Company details

  1. Sailing Store
  2. Boat Accessories Store
  3. Boat Cover Supplier
  4. Marine Supply Store

Information provided by various external sources

Sailingfast is dedicated to supplying your dinghy spares. We want to make it easy for you to get the best equipment on the market as quickly as possible so you can concentrate on sailing fast!


Contact info

4.9

Excellent

TrustScore 5 out of 5

797 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Landlocked but Loved!

I fly my burgee next to my ‘squirrel’ weather vane over the roof of my garage here in Sheffield. They have a short life as our crows, magpies and jackdaws frequently use them to perch on or peck at!
I have purchased about 6 over the years, the George Cross is the most loved of all the flags!

January 28, 2026
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Reply from Sailingfast

Hi Allen, it's great to hear that the burgees are put to good use! Many thanks for the review, Emma

Rated 5 out of 5 stars

Sailingfast Rock!

Sailingfast responded super quickly to an urgent requirement I had. They were friendly, professional and delivered my order the next day. Big thanks to Emma. Wholeheartedly recommend this company.

January 27, 2026
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Reply from Sailingfast

Hi Stuart, thanks for the recommendation, much appreciated! Cheers, Emma

Rated 5 out of 5 stars

All went smoothly

The item I ordered was out of stock but still came within 10days.
All went smoothly. Pleased.

January 15, 2026
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Reply from Sailingfast

Thanks Terry for the kind review, sometimes the stock levels are out of our control, but we do endeavour to get kit to you as soon as humanly possible :-). Glad we could help. Thanks, Emma

Rated 5 out of 5 stars

Great service and products as per usual

Every thing was fine, great numbering etc on my new sail

Thank you very much to sailing fast for effective and fast delivery and great communication with me throughout the process.

January 4, 2026
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Reply from Sailingfast

Hi Sam, The battens are bubble wrapped inside the lower section - this is the safest place for them to be during transit. I have replied to your email to this effect as well.
I hope you get a chance to revise your review accordingly and this restores your faith in our service.
Thanks, Emma (Director)

Rated 5 out of 5 stars

Purchased a wing foil

Purchased a wing foil. Received by Royal Mail in good condition. Many thanks.

December 26, 2025
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Reply from Sailingfast

Thanks and happy foiling!

Rated 5 out of 5 stars

Checked various internet outlets for…

Checked various internet outlets for this rigging component. Sailingfast had the best availability and sensible delivery charge. Some other popular outlets had ridiculous hidden postage cost.

December 30, 2025
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Reply from Sailingfast

Hi Jonathan, thanks for the review. The website calculates shipping automatically and doesn't always get it right. I'm glad to see it did this time but if you get something that looks steep, feel free to drop us a line and we can check it for you.
Thanks, Emma

Rated 5 out of 5 stars

The ordering and shipping experience…

The ordering and shipping experience was straightforward and speedy. However, the Ovi White gelcoat doesn't perfectly match my Ovi ILCA's color, appearing slightly grey, though not as grey as the newer models.

January 1, 2026
Unprompted review
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Reply from Sailingfast

Hi Douglas, thanks for the review. Gelcoat match is a tricky one. Boats discolour over time through UV and other environmental factors which means a perfect colour match is unlikely, but will be close.
If you wish to pop some photos over to us, happy to bring this up with Ovingtons for feedback purposes.
Many thanks, Emma

Rated 5 out of 5 stars

Prompt delivery every time

Prompt delivery every time! Placed an order on Sunday, and it was in my hands by Tuesday, even with 2nd class shipping. The part was offered at the most competitive price, and their communication was excellent throughout. I wholeheartedly endorse them!

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

prompt, friendly, reliable

As always prompt, friendly, reliable service - and when you forget to do something on the online form - they sort it all out for you - no hassle

October 6, 2025
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Reply from Sailingfast

Thanks Ruth! Hope to see you at the Nationals. :-)

Rated 3 out of 5 stars

Gelcoat colour match poor

Order process and delivery process was simple and quick. Unfortunately the Ovi White gelcoat is not a good colour match with my Ovi ILCA, being a slight grey colour but not as grey as the more recent built boats.

October 4, 2025
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Reply from Sailingfast

Hi John, I'm sorry you are disappointed with your gelcoat. I have sent you an email asking for photos and to be honest your sail number would be helpful, so we can establish if you have ordered (and been sent!) the correct gelcoat.
I look forward to hearing from you.
Thanks, Emma

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