Salon Iris Ltd Reviews 

30
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Our Salon Spring Beauty Room have been with Salon Iris for nearly 9 years now, from the moment we took on the package we saw a huge increase in appointment availability- easier to follow than a diar... See more

Company replied

Rated 5 out of 5 stars

Whilst uploading services for Clients - Salon Iris service team were quick and accurate with their advise ensuring I was able to complete the task quickly

Company replied

Rated 5 out of 5 stars

Our salon has used Salon Iris as our software system since we opened 15 years ago and have always had great customer service from them. Always helpful if we have any queries and if we have needed t... See more

Company replied

Rated 5 out of 5 stars

We’ve used Salon Iris salon software for over 15 years, and have been running the new SI Cloud across both our salons for the past 18 months. The platform has been outstanding — intuitive, flexib... See more

Company replied

Company details

  1. Software Company

Written by the company

SI Cloud, developed by Salon Iris Ltd, is the premier scheduling and management software for salons and spas. Designed for industry professionals eager to expand and succeed, its flexible yet intuitive booking system offers robust features for appointment scheduling and client relationship management. Included are online and social media booking options, as well as mobile applications. SI Cloud provides all the essential tools to operate a successful salon, spa, or wellness business


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

30 reviews

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4.5

All reviews

(30)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

COULD NOT RECOMMEND THESE HIGHLY…

COULD NOT RECOMMEND THESE HIGHLY ENOUGH!!!

I can honestly say Salon Iris is the best thing to happen to House of Finesse. We have been with them for nearly 5 years now and it has help the business so much in that time. The mobile app on my phone helps me to manage my two very busy salons diarys when im on the the move its brilliant. So easy to use, never had one issue with it and couldnt imagine life without it now.

What you can do on salon iris itself for the purpose of the salon is 2nd to none. Stock checks, reports, records, its endless. I can go back to when we first opened, it tells me every appointment the salon has had.

Ive been approached by numerous other companies and even been show demonstrations and i would never consider leaving salon iris. The team or so friendly, like friends now. Nothing is ever to much for them. They always go above beyond and always have the best advice.

Thank you Craig, Matt & Patrick your all gentlemen and it really is appreciated all the help and training you have given me over the years. Im not very tech savvy but you explain things so clearly. Im now very confident using it as its so easy to use.

From all of us at House of Finesse

June 7, 2019
Unprompted review
Rated 5 out of 5 stars

From day one we have received nothing…

From day one we have received nothing but an exemplary service from this company. Being a new business owner, the initial support and hand holding was very reassuring and has continued throughout. My therapists have always found the training and support very efficient and professional. They are a very experienced company and I have absolutely no reservation in recommending them.

May 2, 2019
Unprompted review
Salon Iris Ltd logo

Reply from Salon Iris Ltd

Thank you for such a brilliant review!

Rated 5 out of 5 stars

We have been with salon iris for nearly…

We have been with salon iris for nearly 2 years now and we are incredibly happy with the system and the support we receive from the wonderful team.
After doing quite a lot of research for a new system for the salon and meeting with a couple of other salon system reps we found salon Iris.
The help received getting us up and running was 5 stars.
We recently had a virus destroy our computer and the team were able to get us quickly set up on another device and resolve a very stressful situation and offer advice.
If you are looking for a new system for your salon definitely give them a call!

April 25, 2019
Unprompted review
Salon Iris Ltd logo

Reply from Salon Iris Ltd

Hi Crystal. A big thank you from all the team for your fantastic review.

Rated 5 out of 5 stars

Can't fault this company

Can't fault this company. Since switching to Salon Iris the sales team have managed to streamline both our booking system and point of sale services with an easy to use interface. On the rare occassion that we've needed help the customer service team have been amazing and explained everything in clear terms to get us up and running again very quickly. Thanks Salon Iris you've really made a difference to our little company!

April 25, 2019
Unprompted review
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Reply from Salon Iris Ltd

Hi Andy, Thank you for such a wonderful review!

Rated 5 out of 5 stars

Our salon has used Salon Iris as our…

Our salon has used Salon Iris as our software system since we opened 15 years ago and have always had great customer service from them.
Always helpful if we have any queries and if we have needed technical support, they've always been quick to help us resolve any issues.
Prompt, reliable friendly service!

April 23, 2019
Unprompted review
Salon Iris Ltd logo

Reply from Salon Iris Ltd

Thank you so much for your amazing review! It's such a pleasure to chat with you all at the brilliant Hatstand Nelly.

Rated 5 out of 5 stars

A friendly approachable company

A friendly approachable company. Nothing is a hassle they listen to you and help resolve your query. A great company to deal with

April 15, 2019
Unprompted review
Salon Iris Ltd logo

Reply from Salon Iris Ltd

Hi Andy
Thanks for leaving such a great review, it’s always a pleasure to work with such a brilliant company!

Rated 5 out of 5 stars

Very good salon software

Very good salon software, and customer support.

April 14, 2019
Unprompted review
Salon Iris Ltd logo

Reply from Salon Iris Ltd

Hi Jason. A huge thank you for your comments, it’s greatly appreciated!

Rated 5 out of 5 stars

Fantastic, friendly helpful staff...

I have used salon iris for nearly 10 years. They have so much time and patience, I can’t fault them or the system. Unfortunately there are now other systems available that aren’t as pricey. There not as in depth but adequate for a small business.

November 14, 2018
Unprompted review
Rated 1 out of 5 stars

Bad experience

I set up a message reminders for my customers and all of them received reminders 20 to midnight.(should be 1 day before)
I phone them to check what is going on.
Technical support did not help at all, just changed settings to 2 days before and my customers received messages again 20 to midnight. Can't get in touch witch them ( no phone call answers). I thing they don't know how to even set up this software and options.

April 7, 2018
Unprompted review
Salon Iris Ltd logo

Reply from Salon Iris Ltd

Hello kamila. Thank you for raising this issue with us today. I have reached out to you today via phone and email to ensure that we rectify your support concerns. We truly value your feedback and hope that we can resolve this matter to your satisfaction.

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