Couldn’t live without salons direct, never looked back since I started using them, prices are always so reasonable compared to others on the market. If there has ever been a problem with a product / p... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Salon Direct has been such a reliable go-to for me. When you’re working long days and staying busy, having products you can trust and delivered on time makes all the difference. Couldn’t recommend the... See more
Company replied
Fantastic company, highly recommend. Placed a small order initially and the service was great, items well packaged and speedy delivery. Second order was a big haul, everything arrived perfectly and... See more
Company replied
First time using Salons Direct and I’m really impressed with the service. I placed an order but then went away on holiday. When I got back, I realised that one of the items was missing from my de... See more
Company replied
Company details
Written by the company
Salons Direct is the UK's biggest online professional hair & beauty supplier, stocking over 250 of the industry biggest and most loved brands. Known for amazingly low prices, a huge range of products and reliable delivery service, Salons Direct is the go-to for every hair and beauty professional.
Contact info
Unit 8 Bassendale Road, CH62 3QL, Wirral, United Kingdom
- 08448460111
- sales@salonsdirect.co.uk
- www.salonsdirect.com
4.8
Excellent
11K reviews
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Good service
March 19, 2026
Reply from Salons Direct
Hi Hamisi
Thank you for taking the time to leave us a 5* review! We really appreciate it and we are glad to hear you received good service.
Kind Regards,
The Salons Direct Team
My first time using salons direct and…
My first time using salons direct and the customer service is top tier! Fast and efficient replies.
My order came with a faulty spray and Molly helped me so quickly and I can’t thank her enough for resolving this issue in under 24 hours.
Thank you so much Molly!
March 25, 2026
Unprompted review
Reply from Salons Direct
Hi Molly
We're happy to hear that you had a positive first experience with us! We appreciate your kind words regarding our customer service. We are so glad the issue with the spray was resolved quickly. Thank you for your feedback!
Kind Regards,
The Salons Direct Team
Excellent products
Excellent products. Excellent prices and quick delivery. Amazing company
March 17, 2026
Reply from Salons Direct
Hi Allison
We appreciate your positive feedback and are so glad you value our excellent products, prices, and quick delivery. Thanks for your review of our company!
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Lynne
We're happy to hear that our website was easy to use, and we appreciate your feedback regarding the next-day delivery service. Thank you!
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Aneta ,
We appreciate your positive feedback! We're delighted you value our fast delivery, good communication, and quality product. Thank you!
Kind Regards,
The Salons Direct Team
good prices with lots of items on sale
good prices with lots of items on sale, unfortunately quite a few items i wanted were out of stock tho
March 24, 2026
Unprompted review
Reply from Salons Direct
Hi Libby
We appreciate your feedback and are glad you liked our prices and sales. We're sorry that some items were out of stock during your visit, I will pass your feedback to our Supply Chain to review.
Kind Regards,
The Salons Direct Team
Really good high quality products
March 18, 2026
Reply from Salons Direct
Hi Laura,
We're happy to hear that you enjoyed our high-quality products. Thank you for your positive feedback; it means a lot to us.
Kind Regards,
The Salons Direct Team
I recently purchased from salon direct…
I recently purchased from salon direct and I'm thrilled with the quality. The website was easy to navigate, and the product descriptions were accurate. The shipping was efficient - I ordered a large piece of furniture and the commutation about delivery was amazing. Highly recommended!
February 27, 2026
Unprompted review
Reply from Salons Direct
Hi PD,
We appreciate you sharing your positive experience. We're happy the website was easy to navigate, the product descriptions were accurate, and the shipping was efficient. We're glad the delivery communication for your furniture order was amazing!
Kind Regards,
The Salons Direct Team
Love this site
Love this site, really easy to navigate, always has what I need and there is always a promo code to be used.
March 24, 2026
Unprompted review
Reply from Salons Direct
Hi Roxanne
We appreciate your fantastic review and 5-star rating! We're happy you find our site easy to navigate and that we consistently meet your needs with promo codes.
Kind Regards,
The Salons Direct Team
Happy with my experience thank you
March 23, 2026
Unprompted review
Reply from Salons Direct
Hi TRE,
We're so happy to hear that you had a great experience. Thank you for sharing your positive feedback with us; it means a lot.
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Cori
We appreciate your fantastic feedback and are so happy to hear you find our service reliable and our VAT-free offers valuable. Thank you for the 5-star rating!
Kind Regards,
The Salons Direct Team
Always easy to order our stock and…
Always easy to order our stock and customer service is great
March 23, 2026
Unprompted review
Reply from Salons Direct
Hi
We appreciate your fantastic review! We're so glad ordering our stock is always easy, and our customer service is great for you.
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi B. Mcclay,
We appreciate your positive feedback! We are so glad ordering was easy, and your delivery was prompt. Thanks for taking the time to review!
Kind Regards,
The Salons Direct Team
Quick and easy process from start to…
Quick and easy process from start to finish from setting up an account to ordering products.
March 23, 2026
Unprompted review
Reply from Salons Direct
Hi Mia
We appreciate your positive feedback and 5-star rating! We're so happy to hear the process was quick and easy for you, from account setup to product ordering.
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Jason,
We're happy you had a wonderful experience and appreciate your positive feedback regarding the fast delivery!
Kind Regards,
The Salons Direct Team
Amazing website!
Easy & clear website.
Great offers
Quick delivery
Very happy customer
March 22, 2026
Unprompted review
Reply from Salons Direct
Hi Jessica
We're happy to hear that you found our website easy to use and the delivery quick. We appreciate your positive feedback and are glad you're a happy customer!
Kind Regards,
The Salons Direct Team
Only received one brush and ordered 3…
Only received one brush and ordered 3 no one has got back to me yet about my delivery can you please tell me where it is ???
March 17, 2026
Reply from Salons Direct
Hi Jade
Thank you for your review. I’m sorry to hear about the confusion with your order.
As discussed during our recent phone call, your order was placed for x1 Hello Bleach Small Tint Brush - Forest, and the item you received matches what was ordered. I understand this may not have been what you intended, and I appreciate how frustrating that can be.
Regarding the pricing and delivery charge, these are shown on the product page and at checkout prior to completing the order, as well as in your order confirmation.
If there’s anything further you’d like us to help with, or if you’d like to place a new order, please don’t hesitate to get in touch, we’re always happy to assist.
Kind Regards,
The Salons Direct Team
Always so easy to order and quick…
Always so easy to order and quick delivery times. I only ever go to salons direct for my supplies
March 23, 2026
Unprompted review
Reply from Salons Direct
Hi Jayne
We're happy to hear that ordering from us is always easy and delivery times are quick for you. We appreciate you choosing us for your supplies!
Kind Regards,
The Salons Direct Team
Fantastic range of products and brands
Fantastic range of products and brands. Quick delivery and great offers!
March 23, 2026
Unprompted review
Reply from Salons Direct
Hi Amy-Rose
We appreciate your positive feedback and 5-star rating! We're so happy you value our fantastic product range, brands, quick delivery, and great offers.
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Vera
We're happy to hear that you received your order promptly and that you find our products to be of good quality. Thanks for your feedback!
Kind Regards,
The Salons Direct Team
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