SALVAGEDATA Recovery Services Reviews 

229
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Everything was absolutely great working with SalvageData. Speed of recovery, shipping, working with their team - all great. My drive was fully recovered (however that's a case by case scenario). The o... See more

Rated 4 out of 5 stars

I won't be certain until I receive the data and have a chance to open various files, but assuming that goes well, the only reason for my deducting one star is that the process took a lot longer than... See more

Rated 4 out of 5 stars

Salvage Data has one of the best customer care representative. We as a form have been using them for NAS server onsite recoveries that failed due to systematic or hardware malfunctions and they have b... See more

Rated 1 out of 5 stars

Final price was double what they originally quoted. It took 3 weeks and a direct call to get a response after sending my drive in for diagnostics. They also required a $200 non-refundable deposit ju... See more

Company details

  1. Data Recovery Service
  2. Computer Accessories Store

Information provided by various external sources

Cleanroom Data Recovery Services & Software tools. Fast free hard drive evaluations by SALVAGEDATA ISO-Certified hard drive & server RAID Data Recovery Professionals.


Contact info

3.9

Great

TrustScore 4 out of 5

229 reviews

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Hasn’t replied to negative reviews

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3.9

All reviews

(229)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

Gambling with your money

It's a toss-up. Don't believe their promise that you won't be charged if you don't approve their quote. I had a bad experience with them where they offered a "free assessment" - it isn't free. Ended up being forced to pay the full price after they did the "free" part of the assessment (they'll ask for your credit card for this process). Expect long wait times if you decide to gamble and use this company.

As other reviewers have said, ALWAYS ASK for a contract in writing and a copy of the FULL TERMS & CONDITIONS in case you ever have to make sure you get what you paid for & don't get charged extra, BEFORE you ever give your credit card number away.

June 7, 2020
Unprompted review
Rated 3 out of 5 stars

I don’t trust this company

I didn’t take a service of this company due to two reasons. 1-extremely expensive quote, 2-poor communication. Alex did not respond timely. It seems that good reviews are fake. They made me ship my SSD for a free estimate, then made me pay $40 to get it back with no service. Be ready to be charged for no service once you start to ask for ‘free’ quote.

May 13, 2020
Unprompted review
Rated 5 out of 5 stars

Everything was recovered

Everything was recovered. It only took 24 hours and i got my data back. fast and reliable company. I will use them again if this ever happens again and highly recommend them,.

October 31, 2019
Unprompted review
Rated 5 out of 5 stars

hands down!

I've been through many so called data recovery business over the years - wish I had known about Salvage-data a long time ago!!! your work is amazing

October 31, 2019
Unprompted review
Rated 5 out of 5 stars

Timely

Timely, efficient and organized. The techs were great at this job. They explained and executed.

October 24, 2019
Unprompted review
Rated 1 out of 5 stars

Terrible Communication

I really don't understand the positive reviews for this company. I knew it was a long-shot to recover my data from a 4GB SD card, but the gentleman on the phone when I called made it seem possible. Long story short, they were not able to recover my files, but the reason for the bad review is not the lack of success for data recovery, but their terrible customer service and communication skills. My case was very small and simple, and it was like pulling teeth just to get someone to talk to me. Would not respond to the texts, would not call when a call was scheduled, it goes on. If your representative ends up being Alex Didek, I would request someone else to be placed on your case. Perhaps you'll get someone with better (any) human interaction skills.

October 1, 2019
Unprompted review
Rated 1 out of 5 stars

Absolute garbage

Absolute garbage. It's been over 2 months now, which was promised as a 4-5 week recovery. I have not heard from this company once. I have called them and left several voicemails, but no one responds. If you value your data, stay far far far away from this company.

September 16, 2019
Unprompted review
Rated 5 out of 5 stars

Thank you!

George recovered an old external hard disk that failed. I sent the drive to them to have a look for free and give me an analysis of what they think happened. Thankfully, they fixed the drive and recovered the most of files. George was friendly and responsive at every turn. Great job!

July 31, 2019
Unprompted review
Rated 5 out of 5 stars

RAID Recovery Experts

When it comes to RAID data recovery I can only trust Salvage Data to do the job to my satisfation. They have all the expertism that is needed to deliver and that is why Salvage Data has always been my #1 data recovery company and I do refer my clients to them.

July 10, 2019
Unprompted review
Rated 5 out of 5 stars

Great - Saved the day for my family!

George was great to work with on recovery of my WD My Book 4tb.
This had all of our families pictures on the and they saved the day! He even gave my mom a senior citizen discount :) Great job guys and hopefully I won't need you anymore but if I do I am coming back to you guys. Thanks Rick

July 10, 2019
Unprompted review
Rated 5 out of 5 stars

Really Grateful!

They are the best! Super patient and very gentle with your computer/hard drives! My computer is like new and I'm so grateful to their help! They even took time to walk me through resetting up all of my apps and programs. Would highly recommend these guys! They are friendly, caring and legit! And super fast! Thanks guys!!!

July 3, 2019
Unprompted review
Rated 5 out of 5 stars

Quick and reliable data recoverys services

This company did a wonderful job recovering several folders that I had erased from my thumb drive unknowingly! Lucky for me I had used them a year before and this time it wasn't really hard deciding whether to or not to use them. Thanks Salvage Data for always bringing a smile on my face.

July 2, 2019
Unprompted review

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