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3.0

Average

TrustScore 3 out of 5

4 reviews

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Rated 1 out of 5 stars

Extremely snobby, rude, and unprofessional

Don’t shop at Sams unless you want an I’m-Better-Than-You attitude.

I heard of Sams Tailor through Melwani’s viral tiktoks and was so excited to purchase a suit from them. The service and experience I got fell far from expectations. We were unvalued, unwanted, and ultimately disrespected.

We only met Roshan Melwani once in the shop and talked once over a call while he was live-streaming. After our call ended, Melwani had the audacity to utter “grow a personality” amongst other petty insults directed at us behind our backs. These insults were completely unwarranted. I am shocked that this is how they conduct business. It takes a special level of stupidity to insult paying customers and expect them not to find out.

Melwani may be a reputable tailor, but his insults directed at us after one conversation speak at length about his character. He is extremely snobby, rude, and unprofessional. I feel disgusted by the fact that I gave him my business.

I will not be coming back to Sams or recommending them to family and friends. Don’t let his friendly online persona fool you. Find a tailor that actually respects you and your family.

June 20, 2023
Unprompted review
Rated 1 out of 5 stars

These people are cheats and conmen

These people are cheats and conmen. I had a suit made and the trousers were too short. I took them back and they asked for the jacket. I did not ask for a receipt and when I came back they denied knowledge of ever having made the suit, even though the payment was on my credit card.
Do not trust them.

February 14, 2022
Unprompted review

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