San Diego Self Storage Reviews 

1,648
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

THEY WERE REALLY HELPFUL . ROB AND NICOLE ANSWERED ALL MY QUESTIONS AND HRLPED ME FIBD A storage that was accessible to me and not far from the parking area . The facility was clean and they were r... See more

Rated 5 out of 5 stars

This is our first time renting a storage unit and we are so pleased that we chose North County Self Storage. The office staff went out of their way to make us feel welcome and they were very efficient... See more

Company replied

Rated 5 out of 5 stars

I needed a storage ASAP and right away an appointment was set up to meet that day. I had a tour of the facility and showing of the storage's that were available. I was assisted by Fabian, very helpf... See more

Company replied

Rated 5 out of 5 stars

The space is great and very fairly priced, the staff super...informative, detailed, helpful, and on top of any concerns. I looked around at several storage facilities near our new house for personal... See more

Company replied

Company details

  1. Self-Storage Facility
  2. Moving and Storage Service
  3. Storage Facility
  4. Warehouse

Information provided by various external sources

We are one of the largest operators in San Diego and have solutions to meet all your storage needs whether you are near the Mexican Border or in North County San Diego. We are locally owned and operated and Customer Service is our highest priority. San Diego Business Journal previously ranked San Diego Self Storage as the #1 self-storage operator in San Diego County. We have served San Diego since 1972, and we are ready to take care of all of your self-storage needs!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,648)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Zoey and Annmarie were extremely…

Zoey and Annmarie were extremely helpful in arranging for a storage rental. They even provided me with a reference for help from EXTRA SET OF HANDS who were terrific. Thank you Lee!

August 4, 2020
Unprompted review
San Diego Self Storage logo

Reply from San Diego Self Storage

Thank you for acknowledging out extremely helpful staff! Sorrento Valley Self Storage is happy to serve you, Daniel!

Rated 5 out of 5 stars

Clean facility and excellent customer service

The facility in Murrieta is very clean and secure. Vanessa, at the front desk, was very kind and helpful.

August 3, 2020
Unprompted review
San Diego Self Storage logo

Reply from San Diego Self Storage

Thank you for storing with Silverhawk Self Storage! We are so grateful for your business and are proud to serve you.

Rated 5 out of 5 stars

Storage Solution

Great service, people, price and location. Need storage? Go here.

August 1, 2020
Unprompted review
San Diego Self Storage logo

Reply from San Diego Self Storage

Thank you for the positive feedback, Ben! We are so grateful for your business.

Rated 5 out of 5 stars

great people

great people - great service

July 30, 2020
Unprompted review
San Diego Self Storage logo

Reply from San Diego Self Storage

Thank you for storing with Butterfield Ranch Self Storage, Peter!

Rated 5 out of 5 stars

It's been a pleasure storing at Golden…

It's been a pleasure storing at Golden Triangle Self Storage facility (5years +) on Sorrento Valley Road, San Diego, CA.

Craig & Michael is an asset to your business, always pleasantly accommodating with necessary information & service. And it's nice to have the same people there every year to greet & take care of you with so many transitional customer service staff at majority of businesses.

Thank you for your servicing staff, great rates w/exceptional storage units.

Lorna Molina

July 29, 2020
Unprompted review
San Diego Self Storage logo

Reply from San Diego Self Storage

Thank you for acknowledging our accommodating staff, great rates, exceptional storage units and your loyalty of 5+ years! These reviews are so encouraging to our staff and we value what you have to say. We appreciate you sharing your experience with Golden Triangle Self Storage and we look forward to seeing you again, Lorna!

Rated 5 out of 5 stars

We had a very positive experience at…

We had a very positive experience at Butterfield Self Storage. Starting with the professional manner in which we were treated to the way everything was handled as far as Social Distancing, etc., to keep everyone safe. The terms of the rental agreement were made very clear and we feel our items will be stored in a secure manner. The grounds are very clean and well maintained as well. I would recommend this facility.

July 29, 2020
Unprompted review
San Diego Self Storage logo

Reply from San Diego Self Storage

Thank you for the wonderful review, Carol! We value your feedback and are thrilled to know you enjoyed your experience at Butterfield Ranch Self Storage. We are proud to serve you!

Rated 5 out of 5 stars

The storage unit we have is a real room…

The storage unit we have is a real room saving system for us and I share it with others who need help for time to time.

July 28, 2020
Unprompted review
San Diego Self Storage logo

Reply from San Diego Self Storage

Thank you for choosing Encinitas Self Storage, David! We are grateful for your business.

Rated 5 out of 5 stars

Very convenient and super helpful

Very convenient and super helpful. Thank you.

July 28, 2020
Unprompted review
San Diego Self Storage logo

Reply from San Diego Self Storage

Thank you for storing with Olivenhain Self Storage. We are so grateful for your business!

Rated 5 out of 5 stars

Got here 20 min before closing and…

Got here 20 min before closing and Chris was in the office to help me out. I wanted to get things done before closing and told him I didn’t need to see the unit but he told me It would be a better idea to see it before doing the paperwork and I’m glad I did, just to make sure my things will fit. Chris is super awesome and very friendly , even though I was the last customer of the day and came close to closing I didn’t feel rushed. He got all the paperwork together quickly. Amazing customer service, storage unit/area is very clean and grounds are well maintained. Affordable for what we need, I’m so happy I found and chose this place. If you need a storage unit do not hesitate to choose Mira Mesa self storage and a big plus is that they guarantee their price for 1 year. Other places do it for 6 months only.

July 28, 2020
Unprompted review
San Diego Self Storage logo

Reply from San Diego Self Storage

Thank you for the wonderful review! We truly value what you have to say and are so grateful you enjoyed your experience at Mira Mesa Self Storage. As San Diego's best storage company, Chris and the rest of the team are proud to serve you.

Rated 5 out of 5 stars

Super fast and easy setup

Super fast and easy setup to get a new climate controlled storage unit. Incredibly clean and new facility and the staff couldn't be any nicer. Highly recommend if you are in need of storage.

July 27, 2020
Unprompted review
San Diego Self Storage logo

Reply from San Diego Self Storage

Thank you for acknowledging our nice staff and clean facility! We are happy to serve you and are incredibly grateful for your business, Jeremy!

Rated 5 out of 5 stars

Always great!!!

July 27, 2020
Unprompted review
San Diego Self Storage logo

Reply from San Diego Self Storage

Thank you for storing with Silverhawk Self Storage, Jack!

Rated 5 out of 5 stars

Happy 1st Time Renters

This is our first time renting a storage unit and we are so pleased that we chose North County Self Storage. The office staff went out of their way to make us feel welcome and they were very efficient while handling our transaction. The unit that we rented is climate controlled and was extremely clean. The facility has carpet in the hallways leading to our unit and they provide a moving cart that has been a lifesaver. We highly recommend this facility!

July 25, 2020
Unprompted review
San Diego Self Storage logo

Reply from San Diego Self Storage

Thank you for sharing your positive feedback, Stephanie! We value your feedback and are so grateful for your business. As San Diego's best storage facility we are proud to serve you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look