THEY WERE REALLY HELPFUL . ROB AND NICOLE ANSWERED ALL MY QUESTIONS AND HRLPED ME FIBD A storage that was accessible to me and not far from the parking area . The facility was clean and they were r... See more
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This is our first time renting a storage unit and we are so pleased that we chose North County Self Storage. The office staff went out of their way to make us feel welcome and they were very efficient... See more
Company replied
I needed a storage ASAP and right away an appointment was set up to meet that day. I had a tour of the facility and showing of the storage's that were available. I was assisted by Fabian, very helpf... See more
Company replied
The space is great and very fairly priced, the staff super...informative, detailed, helpful, and on top of any concerns. I looked around at several storage facilities near our new house for personal... See more
Company replied
Company details
Information provided by various external sources
We are one of the largest operators in San Diego and have solutions to meet all your storage needs whether you are near the Mexican Border or in North County San Diego. We are locally owned and operated and Customer Service is our highest priority. San Diego Business Journal previously ranked San Diego Self Storage as the #1 self-storage operator in San Diego County. We have served San Diego since 1972, and we are ready to take care of all of your self-storage needs!
Contact info
San Diego, CA
- 1-800-615-5016
- www.sandiegoselfstorage.com
4.4
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great place
Super clean, professional management, easy instructions. I booked them from out of state, and the office was helpful and patient with me. Great experience. Nice location as well. Safe, great facility. Temecula location.
July 15, 2020
Unprompted review
Reply from San Diego Self Storage
Thank you for the wonderful review, DA. Our staff at Butterfield Ranch Self Storage will be happy to read this. Thank you for storing with us!
The customer service / help was great…
The customer service / help was great and process went smoothly
July 15, 2020
Unprompted review
Reply from San Diego Self Storage
Thank you for sharing your positive experience with Silverhawk Self Storage!
I got a storage unit and signed a…
I got a storage unit and signed a contract quickly and moved my things in right after.
July 15, 2020
Unprompted review
Reply from San Diego Self Storage
We are so glad to hear the process of renting a unit was fast and efficient! Mira Mesa Self Storage is happy to serve you!
The staff is very professional and…
The staff is very professional and friendly. The area is clean and you not have to worry about people in and out all hours of the night. They were also very accommodating.
July 15, 2020
Unprompted review
Reply from San Diego Self Storage
Thank you for acknowledging how professional and friendly our staff is! Silverhawk Self Storage is proud to serve you.
The guys there are always friendly and…
The guys there are always friendly and so helpful..
July 14, 2020
Unprompted review
Reply from San Diego Self Storage
Thank you for taking the time to share your positive experience with Otay Crossing Self Storage!
They extend the utmost professional and…
They extend the utmost professional and friendly customer service! We appreciate their staff, cleanliness and safety provided. Thank you sincerely!
July 14, 2020
Unprompted review
Reply from San Diego Self Storage
Thank you for the wonderful review, Denise! Butterfield Ranch Self Storage is happy to serve you.
Great place
Great place, very clean and easy access. Great people as well, very friendly and helpful.
July 14, 2020
Unprompted review
Reply from San Diego Self Storage
Thank you for storing with North County Self Storage!
Great service
July 14, 2020
Unprompted review
Reply from San Diego Self Storage
Thank you for choosing Otay Mesa Self Storage!
Excellent!
Very helpful staff. Place is spotless clean. They adhere to Covid-19 guidelines to keep people safe.
July 14, 2020
Unprompted review
Reply from San Diego Self Storage
Thank you for acknowledging our very helpful staff and clean facility. Keeping all guests safe during this global pandemic is a top priority! Thank you for choosing Olivenhain Self Storage.
Helpful Staff! Well kept grounds.
Sarah, the Manager, was very helpful. I had my household goods delivered and my storage wasn't big enough, I freaked out and having anxiety and Sarah help me. She was calm and negotiated for me with the delivery company and moved me to a bigger space. The grounds are well kept. Highly recommended if you are in the East Lake area.
July 10, 2020
Unprompted review
Reply from San Diego Self Storage
Thank you for such a wonderful review, Jessica! Our staff will be so happy to read what you wrote. We are so glad the Manager at Smart Self Storage of Eastlake was able to get you a bigger unit when yours was too small. Alongside keeping all guests safe during this global pandemic, customer service is our top priority! We are happy to serve you!
My mother-in-law needed a storage unit…
My mother-in-law needed a storage unit in a hurry and the Temecula location was so accommodating and took care of us right away. Exceptional customer service from beginning to end!
July 9, 2020
Unprompted review
Reply from San Diego Self Storage
We are thrilled to know you were accommodated and taken care of immediately at Butterfield Ranch Self Storage. We appreciate your feedback and are so grateful for your business!
Professional and Expedient Staff
Staff was prompt, professional, and knowledgeable, which made the storage process an ease.
July 9, 2020
Unprompted review
Reply from San Diego Self Storage
We appreciate your positive feedback, Mark! We are thrilled to know you enjoyed your experience at Butterfield Ranch Self Storage. Thank you for storing with us!
Reply from San Diego Self Storage
Thank you for choosing North County Self Storage, Patricia!
Excellent service
July 9, 2020
Unprompted review
Reply from San Diego Self Storage
Thank you for storing with Otay Crossing Self Storage!
Reply from San Diego Self Storage
Thank you for the positive feedback, Leeann. We value what our customers have to say! Thank you for storing with Golden Triangle Self Storage.
Excellent customer service
Excellent customer service, hours, and temperature controlled units. You just can’t beat this.
July 8, 2020
Unprompted review
Reply from San Diego Self Storage
We appreciate your positive feedback, Francisco! We value our customers and are thrilled to know they have enjoyed their experience at our facility.
Self Storage Mira Mesa
I had great experience so far with them
Chris and Todd are friendly and able to give me a great storage location and service and deal. I highly recommend them.
July 8, 2020
Unprompted review
Reply from San Diego Self Storage
Thank you for sharing your positive experience with Mira Mesa Self Storage, Jenny! Chris, Todd and the rest of the team are happy to serve you!
A Second Home For Your Stuff
I found Sorrento Mesa Self Storage online looking for the perfect price & location combo. The monthly rate was very competitive and the location is easily accessible from all directions.
My expectation was your basic, standard storage facility, but this place is over and above on the cleanliness and warm welcome. I worked with Brian and met Mary. Both were kind and helpful. Brian was actually vacuuming the front office when I arrived.
The unit, which is pristine, is just a steps away from where I will unload my car. Brian mentioned they walk through the facility daily, checking for units that might be unlocked, mislocked, or anything else that seems off. I definitely feel my unit will be watched and my things are safe.
The are also helpful with tips and have plenty of supplies you may have forgotten that would make your storage organization better.
This was easy, centrally located, excellent service, and it's a great value.
July 8, 2020
Unprompted review
Reply from San Diego Self Storage
Thank you for the wonderful review, Tina! Alongside keeping all guests safe during this global pandemic, customer service is our top priority. We are so happy to know you felt like your belongings were safe in our hands. We are also happy to know our facility was clean and we had enough supplies to help. It is really important to us to make sure we have exceeded all of your expectations during your experience at our facility. Thank you again and we greatly appreciate your business!
Reply from San Diego Self Storage
Thank you for the positive review, G T! We are so grateful for you business and are happy to serve you.
Reply from San Diego Self Storage
Thank you for choosing Otay Crossing Self Storage, Esmeralda! We are happy to serve you.
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