I was happy with SaraMart, all my orders ( shoes, boots, shirts & ...) size correct, colours perfect,,,I can't wait when she's coming back!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have placed many orders with Sara mart, very pleased with purchases, one occasion cancelled an order got refund next day. Have received some packages for Xmas one was missing they refunded within t... See more
Company replied
Best online shopping about .have never waited more than 8 days to northern ireland for delivery and everything that's arrived has been good quality and packaged well.always read reviews for sizing and... See more
I used to be able to use the app when it was saramart but since changing name all I ever get is connection failed 🤦♀️ I have tried uninstalling and reinstalling, clearing cache, restarting phone... See more
Company replied
Company details
Written by the company
SaraMart is a leading online shopping platform that provides a variety of products such as clothing, accessories, electronics, home appliances, and beauty products at discounted prices. We offer delivery services, secure payment options, and a high quality of After-Sales service. We not only offer products of good quality but a way of lifestyle.
Contact info
United Kingdom
- www.saramart.com
3.4
Average
9K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Help GREAT COUPON love saramart
November 6, 2023
Unprompted review
I had damage order but Sara market…
I had damage order but Sara market resolve it for me kindly thank you very much from Sara market I will stay with you forever thanks
November 3, 2023
Unprompted review
Great service
November 5, 2023
Unprompted review
Fast shipping
Fast shipping, good quality, many ways to save money like rating the products and the best customer service I’ve ever experienced. I order every month!
November 2, 2023
Unprompted review
everithing was very besutifull i love it
November 5, 2023
Unprompted review
Just great service
November 3, 2023
Unprompted review
Scam
I ordered from them and cancelled it after, I tried to figure out how to get a refund but the costumer service was zero help, and I can see in my bank statements that’s the money has Already been drawn, and I cannot get a refund because it just does not work, just don’t order from them
November 5, 2023
Unprompted review
Reply from SaraMart
Dear Customer,
We are very sorry to bring you a bad shopping experience, and we sincerely apologize to you.
To help save your precious time, we suggest that you can send us email via service@saramart.com with problem details like: order number, problem description, etc, and write the subject as "Complaint from Trustpilot.com" so as to help us quickly locate and solve your issue. Once we receive your information,We will spare no efforts to figure the issues you encounter out.
Sorry again for inconvenience caused , have a nice day~
Best regards,
Stephen - Saramart CS team
Great service
November 4, 2023
Unprompted review
Brillant costumer service friendly when…
Brillant costumer service friendly when I’ve ordered previously speedy delivery
November 4, 2023
Unprompted review
All is great!
November 4, 2023
Unprompted review
Always there to help
November 4, 2023
Unprompted review
The service is insane❤️❤️❤️❤️
November 4, 2023
Unprompted review
So good I really like SaraMart
So good I really like SaraMart ! I recommend
November 4, 2023
Unprompted review
Delay customer services is inevitable during busy times…
Delay with customer services chat is inevitable during busy times but when you do contact them they are very helpful
November 4, 2023
Unprompted review
I love the experience
November 3, 2023
Unprompted review
Very good company
Very good company, easy to deal with and quick to respond. They provided me with really great and good products
November 3, 2023
Unprompted review
Great customer service
Really helpful agents. Reliable & fast communication always got to the bottom of all my enquiries.
November 3, 2023
Unprompted review
A star
Always so helpful and quick at responding. Saramart is my new favourite online store
November 3, 2023
Unprompted review
Was great service would definitely…
Was great service would definitely order from again
November 3, 2023
Unprompted review
Excellent customer service as always
Excellent customer service as always! The agents are super friendly and really helpful. I always feel really valued as a customer. Fantastic website and products too.
October 30, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.