Sarason TV Reviews 

152
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Tv started playing up been on going for a while Terrible customer service trying to get the issue resolved with them Tv still under warranty asked for replacement they asked if I could send back... See more

Rated 5 out of 5 stars

Had fabulous help from Sarason. Our TV started to play up and it was almost out of warranty, but Sarason arranged to have the TV picked up from our home, inspected it, resolved the situation fully and... See more

Rated 5 out of 5 stars

We purchased four TVs for our flats and received excellent advice from Jay on comparing products ranging from 19" to 32". The best choice was the new Google model, which was on sale. Jay helped us pic... See more

Rated 5 out of 5 stars

There was a fault on the first tv we had delivered but Sarason's customer service could not have been more helpful. They sent a temporary replacement within 48 hours free of charge while we waited... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Amazing value products every day. We are a trusted and recognised supplier of Bathroom TV solutions at a fraction of the price that larger retailers charge. THE UK’S NO.1 WATERPROOF LED TV RETAILER. Sarason creates stunning custom waterproof TV’s to me...


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4.1

Great

TrustScore 4 out of 5

152 reviews

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4.1

All reviews

(152)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent experience with sarason tv

Excellent experience with sarason tv! Tv is fab but I think I may have as a faulty remote as it stopped working after 4 days. I contacted them and there customer service was second to none just asked me to send an email and they will send one out no hastle atal.
Tv is fab and looks great. I would highly recommend buying from this company.

January 20, 2022
Unprompted review
Rated 5 out of 5 stars

customer service ? one in a million

From all the companies I have delt with in the last 30y there are a handful that stand out for sales and after sales service, I am extremely happy with the service have received from Sarson and especially Jay who has gone above and beyond what is normally expected from any good company. I hand a fault with a T.V, the ethernet connection, and they arranged it to be picked up, unfortunately while I was packing the item, I cracked the screen. Not only did they fix the ethernet issue, they replaced the tv screen free of charge even thou I said I would pay for a new screen and insisted upon it.
I will not hesitate to recommend Sarasons to anyone looking for Bathroom tv's and when i come to refurb my second bathroom I will not look anywhere else for a good quality TV and fantastic service.
thank you jay for all your help, phones calls and everything else you did to make me feel like a valued customer and I only bought one things.

December 28, 2021
Unprompted review
Rated 5 out of 5 stars

I must say the customer service I…

I must say the customer service I received was second to none. I had an issue with my tv that was swiftly rectified. It can be a stressful time when something goes wrong but not with SARASON. Easy communication super fast response totally made me feel at ease and relaxed. Thank you

December 16, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service.
Had a small issue regarding a TV we purchased some time ago .
Jay Rah in Customer services had the issue sorted in no time .
Would highly recommend 👌

September 18, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service and great product.

Fantastic service and great product.
TV was fitted in bathroom just over 12 months ago and worked well with no issues. Recently joined Netflix and attempted to access it on bathroom TV but wouldn’t play.
Contacted Jay who identified that it needed a software update which was sent by email very quickly. The only issue for me was the fact that it needed to be downloaded onto a USB stick which was difficult for us as we only have iPads (NO fault of Sarason...).
Jay patiently monitored our progress and was very helpful as the update took place.
We now have a fully functioning waterproof TV which looks good on the wall, on or off.
Jay went above and beyond and we would certainly buy from Sarason again.

April 2, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. Good customer service. Brought a TV 18 months ago and still looks and works great. The remote stopped working a few weeks ago and the company sent me one straight away free,how fantastic is that?? Will always use them in future and recommend to others.

March 28, 2021
Unprompted review
Rated 5 out of 5 stars

My TV bathroom mirror screen broke

My TV bathroom mirror screen broke, few months ago. However, Jay organised it to be collected and have the TV fixed. Unfortunately, when the TV was delivered back to me, the screen was damaged. This happened on three occasions. It was no fault of Jay, it was the delivery people in my area. Finally, I got my TV back in one piece. Throughout all this, Jay had remained professional and made sure I was happy with the goods, there customer service is excellent; one of the best!! Thank you Jay

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend this product

Highly recommend this product , was perfect as described with great communication . Delivery was even quicker than quoted in fact so good I have bought another tv , works great with Amazon fire stick

March 9, 2021
Unprompted review
Rated 5 out of 5 stars

A+ 5 star service.

A+ 5 star service.
Bought 2 televisions, had a problem with 1 which was 2 years old and out of warranty.
Has been collected fixed and returned.
Quality TV, quality service and fantastic communication from start to finish.
Highly recommended.

March 7, 2021
Unprompted review

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