Tv started playing up been on going for a while Terrible customer service trying to get the issue resolved with them Tv still under warranty asked for replacement they asked if I could send back... See more
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Had fabulous help from Sarason. Our TV started to play up and it was almost out of warranty, but Sarason arranged to have the TV picked up from our home, inspected it, resolved the situation fully and... See more
We purchased four TVs for our flats and received excellent advice from Jay on comparing products ranging from 19" to 32". The best choice was the new Google model, which was on sale. Jay helped us pic... See more
There was a fault on the first tv we had delivered but Sarason's customer service could not have been more helpful. They sent a temporary replacement within 48 hours free of charge while we waited... See more
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Amazing value products every day. We are a trusted and recognised supplier of Bathroom TV solutions at a fraction of the price that larger retailers charge. THE UK’S NO.1 WATERPROOF LED TV RETAILER. Sarason creates stunning custom waterproof TV’s to me...
Contact info
United Kingdom
- www.sarasontv.co.uk
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Super product which helped with seller…
Super product which helped with seller really making the extra effort to help guide on best fixture and fitings.
Great experience really looking to also install in kitchen next will most certainly us this seller again.
A genuine class service from Sarason…
A genuine class service from Sarason I’m really happy with the waterproof TV looks absolutely great and hosts the latest softwares much appreciated for your service
Zak
Extremely satisfied with the product…
Extremely satisfied with the product and would definitely recommend. Very good customer service too.
Amazing experience would deffo…
Amazing experience would deffo recommend 100%!
Fantastic value for money
Fantastic value for money. Jay is polite and helpful. Great product. Great service. Thanks a lot.
Amazing product and customer service…
Amazing product and customer service and mow putting forward for my company Dtslondon an Av and security installation based in Battersea london to use this product for our clients as its great value foe money
Excellent experience with sarason tv
Excellent experience with sarason tv! Tv is fab but I think I may have as a faulty remote as it stopped working after 4 days. I contacted them and there customer service was second to none just asked me to send an email and they will send one out no hastle atal.
Tv is fab and looks great. I would highly recommend buying from this company.
customer service ? one in a million
From all the companies I have delt with in the last 30y there are a handful that stand out for sales and after sales service, I am extremely happy with the service have received from Sarson and especially Jay who has gone above and beyond what is normally expected from any good company. I hand a fault with a T.V, the ethernet connection, and they arranged it to be picked up, unfortunately while I was packing the item, I cracked the screen. Not only did they fix the ethernet issue, they replaced the tv screen free of charge even thou I said I would pay for a new screen and insisted upon it.
I will not hesitate to recommend Sarasons to anyone looking for Bathroom tv's and when i come to refurb my second bathroom I will not look anywhere else for a good quality TV and fantastic service.
thank you jay for all your help, phones calls and everything else you did to make me feel like a valued customer and I only bought one things.
I must say the customer service I…
I must say the customer service I received was second to none. I had an issue with my tv that was swiftly rectified. It can be a stressful time when something goes wrong but not with SARASON. Easy communication super fast response totally made me feel at ease and relaxed. Thank you
Good Customer Service.
Friendly and helpful customer service who rectified our issue.
Fantastic customer service
Fantastic customer service.
Had a small issue regarding a TV we purchased some time ago .
Jay Rah in Customer services had the issue sorted in no time .
Would highly recommend 👌
Really good product and customer…
Really good product and customer service. Couldn't work out how to get something on the TV and they even talked me through it over the phone.
Looks amazing and gives a great finish to the bathroom!!
Fantastic service and great product.
Fantastic service and great product.
TV was fitted in bathroom just over 12 months ago and worked well with no issues. Recently joined Netflix and attempted to access it on bathroom TV but wouldn’t play.
Contacted Jay who identified that it needed a software update which was sent by email very quickly. The only issue for me was the fact that it needed to be downloaded onto a USB stick which was difficult for us as we only have iPads (NO fault of Sarason...).
Jay patiently monitored our progress and was very helpful as the update took place.
We now have a fully functioning waterproof TV which looks good on the wall, on or off.
Jay went above and beyond and we would certainly buy from Sarason again.
Excellent company
Excellent company. Good customer service. Brought a TV 18 months ago and still looks and works great. The remote stopped working a few weeks ago and the company sent me one straight away free,how fantastic is that?? Will always use them in future and recommend to others.
My TV bathroom mirror screen broke
My TV bathroom mirror screen broke, few months ago. However, Jay organised it to be collected and have the TV fixed. Unfortunately, when the TV was delivered back to me, the screen was damaged. This happened on three occasions. It was no fault of Jay, it was the delivery people in my area. Finally, I got my TV back in one piece. Throughout all this, Jay had remained professional and made sure I was happy with the goods, there customer service is excellent; one of the best!! Thank you Jay
Fast delivery great product
Fast delivery - great communication and love my new tv in my bathroom
Great product and great customer…
Great product and great customer service. Bought a year ago and fixed a problem with speakers just now
Highly recommend this product
Highly recommend this product , was perfect as described with great communication . Delivery was even quicker than quoted in fact so good I have bought another tv , works great with Amazon fire stick
A+ 5 star service.
A+ 5 star service.
Bought 2 televisions, had a problem with 1 which was 2 years old and out of warranty.
Has been collected fixed and returned.
Quality TV, quality service and fantastic communication from start to finish.
Highly recommended.
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