Looks the company is no more now. All VPN connections are not working even the support is not responding.
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What's wrong with your website guys? The VPN service is up and running but your website is not accessible since few days ago. I also sent an email to support[at]saturnvpn.com but not received any resp... See more
Ya know they r on to something here. Very cheap good vpns, but damn they make it way to complicated to connect. I can figure it all out but goodness to much time trying to figure it all out. They real... See more
Company replied
Before i started to use saturnVpN, i spent a lot of money on other popular Vpn services, even though i spent the much money, the service was substandard including poor customer service and slower conn... See more
Company details
Written by the company
SaturnVPN is providing the cheapest VPN services since 2013 with fast and secure servers. Buy a VPN account starting from $0.99 and connect up to 3 devices.
Contact info
United States
- info@saturnvpn.com
- www.saturnvpn.com
2.7
Poor
76 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Looks the company is no more now
Looks the company is no more now. All VPN connections are not working even the support is not responding.
January 17, 2024
Unprompted review
The website is down for several days…
The website is down for several days and i just see a cloudflare error.
I have an active account in SaturnVPN website and I can't open it.
I sent 2 emails to support and not any reply from them yet.
November 17, 2023
Unprompted review
Is the website down?
What's wrong with your website guys? The VPN service is up and running but your website is not accessible since few days ago. I also sent an email to support[at]saturnvpn.com but not received any response yet!
November 19, 2023
Unprompted review
I can not connect it
I can not connect it. It disconnects all the time. Not serving the purpose.
December 2, 2022
Reply from SaturnVPN
Hello,
Please contact the support team regarding your issue. We are ready to help you anytime you submit a ticket or contact us via live chat or WhatsApp and Telegram.
Regards
Saturn did a great job in upgrading and Tech Support.
Saturn did a great job in upgrading the app and it works really well, connectivity is strong and the speed is good, no complaints.
Now the reason for 4 starts out of 5 is due to the fact that the development should not stop here, tech team should get 6 starts for the fact of amount of support they do and the knowledge they have. keep up the great work.
February 27, 2023
Reply from SaturnVPN
Dear Kashif,
Thanks for your valuable feedback. Of course, we will continue improving the services and providing the most recent technologies to the SaturnVPN servers. Hope all these improvements make you and all your customers happy.
Best regards
Perfect service
February 6, 2023
Reply from SaturnVPN
Happy to see you are satisfied with the service. Thank you for your feedback.
Connection issues and quick support…
Connection issues and quick support unavailable for the recent purchase I made
February 3, 2023
Reply from SaturnVPN
Hello,
I see that you get a support response in a short time. You can always use the ticketing system for fast response.
Regards
Reply from SaturnVPN
Dear Ahmad,
Service is operating without any issues. Probably there was a problem with your internet provider. Make sure to contact our support anytime you can't connect.
Regards
Your VPN with Cisco or V-ray protocols…
Your VPN with Cisco or V-ray protocols disconnect a lot during the day with Iran internet providers.
January 16, 2023
Reply from SaturnVPN
Dear Ashkan,
Sad to see that you have connection difficulties in your country. We checked around this case. the V2ray is performing properly on your country. If you have yet any problems, contact our support for better assistance, please.
Best, SaturnVPN
Reply from SaturnVPN
Dear David,
It's really heartwarming to read your review. Glad to have you with us!
Best, SaturnVPN
I just want my refund the sèrvers arent…
I just want my refund the sèrvers arent working in China. It has been a week now still not working👎👎👎. Saturn vpn Not worth it👎🚫🚫
December 13, 2022
Reply from SaturnVPN
Hello,
Sorry for your bad experience. Please contact the support team for the best solution that works for you. We have protocols working in China.
Regards
The VPN works great in Iran.
The VPN works great in Iran with all the internet blockage by the government. I have purchased 5 subscriptions for my family members in Iran.
The only problem is that Iranians don't have credit card to pay for the subscription unless a family member outside of Iran make the payment for them.
November 25, 2022
Reply from SaturnVPN
Dear Mahnaz,
We are so happy to see how this service is helpful for you and your family in Iran. We believe in freedom and do our best about it.
Please note that we have other payment methods such as Perfect Money, Webmoney, and Bitcoin which is available in almost all countries.
Best, SaturnVPN
Only issue is doing the initial set up.
November 15, 2022
Reply from SaturnVPN
Hello,
We are happy to say that the SaturnVPN application with one of the most secure and complex encryption methods on layer 7 tunnels is launched recently and you can connect to servers with a single click.
We have sent the access key to your email already. It's a big help if you use it and share your experience here with others who may need it.
Best, the SaturnVPN
I STILL CAN'T ACCESS ANY VPN!
November 14, 2022
Reply from SaturnVPN
Hi there,
We've Happy to say that you are using our new app now. Please share your experience with others to help people who need this service.
Best regards
I am a subscriber for your service for…
I am a subscriber for your service for 3 years now, I should get 1 or 2 free of charge or a decent discount! Thank You 🙏
October 14, 2022
Reply from SaturnVPN
Dear Karim,
Thank you for taking the time to give us your feedback, please email us at sales@saturnvpn.com and we'll be happy to help you out with a discounted rate.
Best Regards,
Complex and unfriendly
Hostile customet service.
Very complex to set up.
October 1, 2022
Unprompted review
Reply from SaturnVPN
Dear Anees,
Thank you for your feedback. Your opinion is really valuable to us as we can find our product weaknesses and work around them. Our support team will contact you to give you a full guide to have really easy access to the servers. Hope we can change your mind.
Best regards
GOOD SERVICE
August 31, 2022
Reply from SaturnVPN
Dear Jatin,
Thank you for your positive feedback!💙 Thank you for being there with us.
Best Regards,
Vpn doesnot work on pc its only for…
Vpn doesnot work on pc its only for mobile when you ask to customerservice agent vida doesnot know what to do just sending link to install there is no explanation what to do
July 20, 2022
Reply from SaturnVPN
Dear Shashikant,
We are sorry to hear that you had a bad experience with our services. Our support staff always do their best to solve the issues and they will redirect you to a higher level of technical staff if required.
As we explained on the live chat, The VPN is working on PC as well as phones. Please be in touch with us to find out your issue and fix it.
Best regards
Reply from SaturnVPN
Dear Zunair,
Thank you so much for reviewing us! We're glad you're enjoying our service!🤗
Best Regards,
Reply from SaturnVPN
Dear Ahmed Alhakimi,
Thank you for the positive review! We're pleased to know that you're happy with the service.💙🤗
Best Regards,
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