Savage X Fenty Deutschland Reviews 

1,207
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My experience is always amazing! The only negative comment I can make is not enough merchandise in my size range. I would buy everything if the colors offered came in my size. The product I do receive... See more

Company replied

Rated 3 out of 5 stars

Not as many styles as I had hoped for aa bigger size but am very glad I could find them as I can't find anything in person. Hopefully they'll be a good fit. Paying was a bit difficult my address kept... See more

Company replied

Rated 1 out of 5 stars

WARNING: DO NOT FALL FOR THIS VIP “MEMBERSHIP”! Savage X Fenty charges your account without clear consent and hides the fact that it’s a recurring monthly payment. I accidentally got billed for multip... See more

Company replied

Rated 5 out of 5 stars

It was a very good experience. The App was easy to navigate. The things were very beautiful and cute . Some thing is there for every taste.

Company replied

Company details

  1. Underwear Store

Information provided by various external sources

Savage X Fenty ist das jüngste Unternehmen von Musik- und Mode- Ikone Rihanna, bei welchem sie ihr Talent als Unterwäsche Designerin unter Beweis stellt. Davon inspiriert, eine Linie zu entwerfen, die alle Schattierungen und Formen von weiblichen Körpern zelebriert, will Savage X Fenty Frauen ein Gefühl von Angstlosigkeit, Selbstbewusstsein und Dazugehörigkeit vermitteln. In Zusammenarbeit mit den Besten aus den jeweiligen Fachbereichen ist eine Marke entstanden, die den Markt mit erschwinglichen Preisen und einem großen Angebot an Nude-Tönen neu definiert.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(1,207)

47 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An excellent Team ( * wish you a…

An excellent Team ( * wish you a beautiful smiling day

September 4, 2023
Savage X Fenty Deutschland logo

Reply from Savage X Fenty Deutschland

Hello Linda! 👋🏻
Thank you for your kind words! 🙏🏻

Your time is precious and we appreciate you using it to share your experience with us. We are happy to share your insights with the appropriate teams because your satisfaction is the reason for our continuous hard work. 🤗

Also discover our social media channels like Facebook 👍🏻 & Instagram 💖
Personal.Inspiring.Diverse.

I wish you a day full of smiles and positivity too! 😊🌞

Best regards
Lilly - Savage X Team

Rated 1 out of 5 stars

payment type changed automatically

payment type changed automatically
no option to purchase other than getting vip membership

August 27, 2023
Savage X Fenty Deutschland logo

Reply from Savage X Fenty Deutschland

Hi Kanza,
thank you for rating us.

We are very sorry to hear that you are not satisfied with our shop.
Every time when you place an order you can choose which payment method you want to use for your purchase. Also, you are free to choose if you want to buy as a VIP member, by picking a VIP promotion, or to shop as a guest, by choosing regular prices. You are not forced to be our Xtra VIP member and you won´t activate a VIP membership if you don´t choose VIP prices. That way, you can decide if you want to be our Xtra VIP or guest customer. 

If you need any help while placing your order, feel free to contact our customer support by phone, email, chat or social media (Facebook, Instagram). 

Kind regards,
Lisa - Savage X Team

Rated 5 out of 5 stars
Savage X Fenty Deutschland logo

Reply from Savage X Fenty Deutschland

Hi Betty,
Thank you for this amazing review! 

We are thrilled to hear our shop has fulfilled your expectations. We are grateful for your support! 🥰

All the best, 
Lisa - Savage X Team

Rated 3 out of 5 stars

So complicated to buy

So comolicated to buy

August 9, 2023
Savage X Fenty Deutschland logo

Reply from Savage X Fenty Deutschland

Hi Cenap,
thank you for rating us.

We are sorry to hear, that you find shopping on our website complicated. We're always looking for new ways to improve, therefore we thank you very much for your feedback, which helps us to improve the quality of our website in order to offer our customers the best possible service.

Thank you for taking the time to leave a review!
We wish you a nice day! 😊

Kind regards,
Lisa - Savage X Team

Rated 5 out of 5 stars

Savage!!!!!

I love the affordability and innovation!!!

August 18, 2022
Savage X Fenty Deutschland logo

Reply from Savage X Fenty Deutschland

Hello Islamane,
Absolutely thrilled to hear your thoughts on our brand! ✨

It's wonderful to know that you're loving our unique, innovative designs and their reasonable prices. We're all about making you feel confident and beautiful, and your feedback fuels our passion even more! 🙌

We can't wait to hear more of your delightful experiences with our shop, and we promise to keep surprising you with designs that excite all senses.
Thank you for being a part of the Savage X Fenty family! ❤️

Hugs,
Emma - Savage X Team

Rated 4 out of 5 stars

The fitting

Good product.

July 31, 2023
Savage X Fenty Deutschland logo

Reply from Savage X Fenty Deutschland

Hey Richa! Thank you very much for this amazing 4 star review! 😍😍

We are very pleased to hear that you are satisfied with the fitting of our clothing and
hope that you enjoy our new styles and that everything continues to run to your satisfaction. 😍

We appreciate your support and thank you for shopping with us! 🙏

Have a wonderful day! 😃

Best regards,
Peter - Savage X Team

Rated 5 out of 5 stars

Great products

Second time ordering. In love with the fit and the guidance you get on the website

June 30, 2023
Savage X Fenty Deutschland logo

Reply from Savage X Fenty Deutschland

Hi JE,
Thank you for taking your time to provide us with a review! 😊

It means a lot to us that you value our products and our website and we hope you will enjoy your new Savage X products!

Thank you for shopping with us! 🥰

Kind regards,
Lisa - Savage X Team

Rated 5 out of 5 stars

Easy to shop

Really cute clothes

June 18, 2023
Savage X Fenty Deutschland logo

Reply from Savage X Fenty Deutschland

Hello 𝐀𝐥𝐚𝐧𝐚,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority, and we appreciate your trust in 𝕊𝕒𝕧𝕒𝕘𝕖 𝕏. We count ourselves lucky for members like you. 🙌🏼

Have a great day! 🥳

Best regards,
𝐙𝐨𝐞́. ✍🏼

Rated 5 out of 5 stars

The quality of underwear is amazing 😍

The quality of underwear is amazing 😍
After buying first set I threw my all of old underwear
Now I’m wearing only Savage X Fenty
Love it
Every single piece ♥️

May 9, 2023
Savage X Fenty Deutschland logo

Reply from Savage X Fenty Deutschland

Thank you for your amazing review, 𝑲𝒍𝒂𝒖𝒅𝒊𝒂! 😍

We are immensely thrilled to hear that you love our items and specially our 𝐪𝐮𝐚𝐥𝐢𝐭𝐲! Many thanks for your encouraging words and wonderful feedback. 😍

🛒 We look forward to your next order with us, and hope to hear more from you in the future. 🥰

𝑆𝑡𝑎𝑦 𝑖𝑛 𝑙𝑜𝑣𝑒 𝑤𝑖𝑡ℎ 𝑆𝑎𝑣𝑎𝑔𝑒 𝑋 ❤️

Until next time 🖐
Natascha - Savage X Team

Rated 5 out of 5 stars

Top⭐️⭐️⭐️⭐️

Top⭐️⭐️⭐️⭐️⭐️⭐️⭐️🧘🏼‍♀️

May 6, 2023
Savage X Fenty Deutschland logo

Reply from Savage X Fenty Deutschland

Hallöchen Joanna!

Ich sehe soo vieele schöne Sterne ⭐ wie in einer klaren Sommernacht! ⭐ 🥰

Apropos Sommernächte, für diesen Sommer haben wir Styles vorbereitet, die alles Bisherige übertreffen werden! Besuche uns: https://www.savagex.de/ und entdecke die neuesten Trends und Angebote!

Oh schau, eine Sternschnuppe 🌠 wünsch Dir was. 😄🤞

Vielen Dank und bis bald! 💖

Liebe Grüße,
Peter- Savage X Team

Rated 1 out of 5 stars

Membership is a scam..

Membership is a scam... Too bad cause i wanted to buy a set from them that looked cute but this is a total rip off

May 3, 2023
Unprompted review
Savage X Fenty Deutschland logo

Reply from Savage X Fenty Deutschland

Dear 𝐉𝐨𝐚𝐧𝐧𝐚,

We are really grateful and appreciate you taking the time to leave us feedback! 💬

We are sorry to hear you feel this way, as we are trying to make our policy as transparent as possible and our only goal is to help our members have a high-quality shopping experience and benefit from the program.
👇🏼
If you choose a 𝑠𝑝𝑒𝑐𝑖𝑎𝑙 𝑜𝑓𝑓𝑒𝑟 𝑎𝑛𝑑 𝑉𝐼𝑃 𝑝𝑟𝑖𝑐𝑒 in your first order, you become a VIP member. That means that you have many benefits, but you need to log in to your profile between the 1st and the 5th of each month and click on the button “skip the month” and the membership will be completely free for you.

If you still don't want to use the benefits of VIP membership, there is also always the option to check out as a regular customer. (guest)

We hope this has made our policy easier to understand. If you still have questions or anything we can help you with, please reach out to us via phone, live chat or DM on Social Media. 📲

We hope that you will give us another chance! 🙌🏼

Kind regards,
𝐙𝐨𝐞́
Savage X Team

Rated 5 out of 5 stars

Great interface

April 26, 2023
Savage X Fenty Deutschland logo

Reply from Savage X Fenty Deutschland

𝑯𝒆𝒍𝒍𝒐 𝑨𝒅𝒂𝒆𝒛𝒆,

Thank you so much for your ⭐⭐⭐⭐⭐ review and for sharing your positive experience with us. It is wonderful to hear you're happy with the interface. 😊

𝑊𝑒'𝑟𝑒 𝑙𝑜𝑜𝑘𝑖𝑛𝑔 𝑓𝑜𝑟𝑤𝑎𝑟𝑑 𝑡𝑜 ℎ𝑒𝑎𝑟𝑖𝑛𝑔 𝑓𝑟𝑜𝑚 𝑦𝑜𝑢 𝑎𝑔𝑎𝑖𝑛 𝑎𝑛𝑑 ℎ𝑜𝑝𝑒 𝑦𝑜𝑢 𝑓𝑖𝑛𝑑 𝑛𝑒𝑤 𝑠𝑡𝑦𝑙𝑒𝑠 𝑡ℎ𝑎𝑡 𝑦𝑜𝑢 𝑎𝑏𝑠𝑜𝑙𝑢𝑡𝑒𝑙𝑦 𝑙𝑜𝑣𝑒! 🥰

Best regards,
Natascha - Savage X Team

Rated 5 out of 5 stars
Savage X Fenty Deutschland logo

Reply from Savage X Fenty Deutschland

𝑮𝒐𝒐𝒅 𝒎𝒐𝒓𝒏𝒊𝒏𝒈 𝑲𝒂𝒕𝒉𝒓𝒊𝒏, thank you for your short but amazing review! 🤩

We are thrilled to hear you are satisfied with the 𝗴𝗼𝗼𝗱 𝗾𝘂𝗮𝗹𝗶𝘁𝘆 of our products and call them 𝘀𝗲𝘅𝘆 🔥🔥🔥! Thank you so much! ❤️

𝐼 𝑎𝑚 𝑠𝑢𝑟𝑒 𝑦𝑜𝑢 𝑤𝑖𝑙𝑙 𝑒𝑛𝑗𝑜𝑦 𝑦𝑜𝑢𝑟 𝑛𝑒𝑤 𝑆𝑎𝑣𝑎𝑔𝑒 𝑋 𝐹𝑒𝑛𝑡𝑦 𝑝𝑟𝑜𝑑𝑢𝑐𝑡𝑠! 𝑉𝑖𝑠𝑖𝑡 𝑢𝑠 𝑎𝑔𝑎𝑖𝑛 𝑠𝑜𝑜𝑛! 🥰

Until next time 🖐
Natascha—Savage X Team

Rated 5 out of 5 stars

Order so quick and nice products can’t…

Order so quick and nice products can’t wait to have them

April 4, 2023
Savage X Fenty Deutschland logo

Reply from Savage X Fenty Deutschland

Thank you for your kind review, Maria Magdalena. 😍
It makes us soooooo happy to hear that you love how straightforward our site is and that you love our products. 💙

We look forward to your next order with us, and we hope to hear more from you in the future 🤗

All the best,
Lilly - Savage X Team!

Rated 2 out of 5 stars

The membership system is very confusing…

The membership system is very confusing and almost manipulative. The prices for each tier are very different. I wouldn't get involved again and was shopping with them only because I had to due to membership commitments.

March 19, 2023
Savage X Fenty Deutschland logo

Reply from Savage X Fenty Deutschland

Hey 𝗦𝗮𝗯𝗶𝗻,

Thank you for reaching out to Savage X Fenty.

We are very sorry that you find our VIP program confusing and marked it as “manipulative”. We would like to distance ourselves from such a claim, because the word “manipulation” does not appear in any sphere of our business.

📌 Our 𝐕𝐈𝐏 𝐩𝐫𝐨𝐠𝐫𝐚𝐦 is very flexible – it offers numerous discounts and benefits completely free of charge, just by pressing the button 𝕊𝕜𝕚𝕡 𝕥𝕙𝕖 𝕞𝕠𝕟𝕥𝕙 between the 1st and 5th of the month. All information about the VIP program as well as our 𝐓&𝐂 can be found on the following link: http://www.savagex.de/hilfe/faq.

📲 If there may be additional questions, we will be very happy to answer them. Our team is always at your disposal through various channels: 𝑒𝑚𝑎𝑖𝑙, 𝑙𝑖𝑣𝑒 𝑐ℎ𝑎𝑡, 𝑝ℎ𝑜𝑛𝑒 𝑎𝑛𝑑 𝑠𝑜𝑐𝑖𝑎𝑙 𝑛𝑒𝑡𝑤𝑜𝑟𝑘𝑠 (𝐹𝑎𝑐𝑒𝑏𝑜𝑜𝑘 𝑎𝑛𝑑 𝐼𝑛𝑠𝑡𝑎𝑔𝑟𝑎𝑚).

📢 As for the prices, the prices in our shop are different – there are standard prices and reduced VIP prices, these are prices with a big discount that are valid only for our VIP members. You choose at what prices you want to buy. 💰

➡ We hope that you will reconsider and give us a second chance in the future, now that we have made it more clear on how we operate. 🤞

📩 Finally, we want to thank you for taking the time to write this review, we will definitely pass on your feedback accordingly.

We wish you a happy start into a new week. 🥳

With kind regards,
𝗭𝗼𝗲́ ✍🏼
Savage X Team

Rated 5 out of 5 stars
Savage X Fenty Deutschland logo

Reply from Savage X Fenty Deutschland

Hey there 𝗕𝗮𝗦𝘁𝗮𝗿,

Thank you for the wonderful review and for taking the time to share your awesome experience with others! 🙌🏼

We are so happy and excited to hear that you are very satisfied with the quality of our products! 🥰 Our goal is 100% member satisfaction, and it sounds like we achieved that goal with you. 🎯

We want every experience to be “five stars”! 🌟

Once again, thank you for your support! Enjoy your day and stay 🅢🅐🅥🅐🅖🅔! 🔥

Kind regards,
𝗭𝗼𝗲́
SavageX Team

Rated 5 out of 5 stars

Nice cred system

March 1, 2023
Savage X Fenty Deutschland logo

Reply from Savage X Fenty Deutschland

Hello Kalpa! Thank you for this amazing 5-Star review review!

We are thrilled you are satisfied with our Credits! The happiness of our members is absolutely crucial to us. 😍

Thank you for shopping with us and have a wonderful day! 😊

Best regards,
Peter- Savage X Team

Rated 1 out of 5 stars

Unable to choose payment method

It is frustrating that the payment was done automatically without granting me the opportunity to decide HOW I wanted to pay. This is presumably because I have ordered once before but your system got it WRONG.

February 21, 2023
Savage X Fenty Deutschland logo

Reply from Savage X Fenty Deutschland

𝑯𝒆𝒍𝒍𝒐 𝑨𝒏𝒏, thank you for taking the time to write this review. ✍🏼

We are very sorry to hear, that you are disappointed and had such a bad experience shopping at us. 😔 You can change your payment method in your shopping cart before the check out. If you need some assistance, we are more than happy to support you. Please contact us via social media (Facebook, Instagram).

𝑇ℎ𝑎𝑛𝑘 𝑦𝑜𝑢 𝑎𝑔𝑎𝑖𝑛 𝑓𝑜𝑟 𝑡𝑎𝑘𝑖𝑛𝑔 𝑡ℎ𝑒 𝑡𝑖𝑚𝑒 𝑡𝑜 𝑟𝑒𝑣𝑖𝑒𝑤 𝑎𝑛𝑑 ℎ𝑎𝑣𝑒 𝑎 𝑛𝑖𝑐𝑒 𝑑𝑎𝑦!

Kind regards,
Natascha - Savage X Team

Rated 1 out of 5 stars

Crappy membership policy

Your membership policy is absolutely awful. Stress inducing and quite scammy. The products were nice but I would never suggest anyone to purchase from your brand.

January 10, 2023
Savage X Fenty Deutschland logo

Reply from Savage X Fenty Deutschland

Hey Ayesha,
thank you for your feedback.

We are truly sorry to hear that you are not satisfied with our shop and our VIP membership.

When you are placing an order, you can decide if you want to buy as a VIP or guest.
We offer our VIP members a lot of great promotions and benefits all the time and as a VIP member you are not obligated to either buy or pay each month. To keep all the benefits of the VIP membership for free you simply need to log in to your profile between the 1st and the 5th of each month and click on the button skip the month. With the Skip option, you can keep your subscription entirely for free.

It is very important to us that our employees take care of our members' inquiries conscientiously, for that reason we would be happy to forward your feedback for review. One of our employees will get in touch with you as soon as possible.

Kind regards,
Lisa - Savage X Team

Rated 1 out of 5 stars

The worst membership conditions!!

The worst membership conditions!!! Be careful!! It was not clear to me that I had to pay
- 50 euro a month

February 7, 2023
Savage X Fenty Deutschland logo

Reply from Savage X Fenty Deutschland

𝑮𝒐𝒐𝒅 𝒎𝒐𝒓𝒏𝒊𝒏𝒈 𝑫𝒊𝒂𝒏𝒂, thank you for taking the time to write this review. ✍🏼

We are really, really sorry that you see our VIP membership in such a negative light. However, our VIP membership is not restrictive at all, but very flexible. We offer new collections and special offers to our VIP customers monthly, so they commit to visit the website from the 1st to the 5th and either shop from the new collection or pause the membership. Only in the case that neither of the two takes place, will the credit be debited, which can be redeemed any time for purchasing.
You don't need to make a purchase if you don't like the collection, just pause it. You can find your 𝐬𝐤𝐢𝐩 𝐛𝐮𝐭𝐭𝐨𝐧 on the first page of your customer account, directly under “Reward points”. The button is visible and active from the 1st to the 5th of each month.
As soon as our customers decide on the discounted price or use a VIP offer, the VIP conditions come into effect accordingly. We have put the explanation of VIP on the entire right half of the screen in your shopping cart and asked our customers to confirm the purchase as a VIP at the checkout. We are very sorry that you are so angry about it and that you have understood our VIP program differently or not at all.

📌 We don't want to force anyone to be a VIP member or to shop with us. For this reason, our VIP membership has no contract length and no notice period, so we are always willing to cancel the membership for free.

👉 Our FAQ 𝗵𝘁𝘁𝗽://𝘄𝘄𝘄.𝘀𝗮𝘃𝗮𝗴𝗲𝘅.𝗱𝗲/𝗵𝗶𝗹𝗳𝗲/𝗳𝗮𝗾 summarize everything worth knowing about Savage X Fenty and are available at any time.

📍 If you have any questions or need help, you can contact us at any time via social media (Facebook, Instagram).

𝐼 𝑤𝑖𝑠ℎ 𝑦𝑜𝑢 𝑎 𝑓𝑎𝑏𝑢𝑙𝑜𝑢𝑠 𝑑𝑎𝑦!

Kind regards,
Natascha - Savage X Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look