SBS Reviews 35

It’s high time the federal government fully subside SBS including on demand. The overkill of advertisements are literally killing the content, hence the service. It’s doomed if SBS continue down this horrid path. Totally unwatchable.

SBS aired what I found to be a racially offensive segment in a documentary. My online complaint was brushed off by the service person who answered it, with no acknowledgement of my complaint, just a "we'll consider it" kind of reply. You are hypocrits SBS, professing to care about ethnic diversity but taking no care about what you broadcast. Shame on you. Cymru Am Byth!

What the hell is "whitelisting" ?
We don't have an adblocker.
Every 10 minutes or so we get "Video Player Error" and have to reload and then re-endure the same (gambling) ads again.
Other streaming services don't do this.
We also get out of sync subtitles.
And maybe 2 lots over the top of one another.

I recently encountered a medium complexity problem with SBS On Demand subtitles not displaying. As we age we are finding it increasingly difficult to understand dialogue, particularly given series and film directors insistence on adding loud music behind everything. Thus we really rely on those CC.

The original suggestion from Support worked but was inconvenient and a little risky, and I explained why. Soon after I received a second clear and comprehensive explanation of the symptoms I had, an apology they possibly could not provide a perfect fix, and a comment the support person had gone to one of the senior developers for further advice. Then followed the extra information I had sought, which turned out to solve the issue at least in all my tests to date.

A perfect answer deserves a perfect score. I've dealt with hundreds of Help Desk staff both professionally and privately and this was one of the best experiences I've had.

I do not like advertisements in different languages !!!!

I am starting to think that the scheduling of programs last night (10 Nov 24) was left to the poor work experience kid as everybody was away in training on Pronouns.
You had been advertising a totally different show on Sunday at 7:30pm. This was once again enforced by your adds throughout the news. However come 7:30 we have yet another Pompeii special. Please people, enough. We know Pompeii was wiped out by a huge volcanic eruption. What else do you need to know? I visited, it was a eerie experience and I am glad that it is being excavated and discoveries are being made. However, how many times do you need to fill us in on yet another fresco.

I remember when SBS first came on air. Few ads during programs, movies had one ad halfway through. Now ads are many. Now they make you watch an ad whenever you choose a channel as well as the scheduled ads. As I like to flip SBS channels, yup, I have to watch an ad everytime first, so no point flipping channels. If I have to watch another bowel testing ad I'll have a meltdown. I have now drifted back to the ABC as my main channel. I still watch SBS world news, but that's about it. I love SBS, but it has become unwatchable.

Hello, I would like to express my disappointment at the weather map, since in South America you constantly block Uruguay's map and in it's place you name Chile' weather.
I am sure you will check this mistake and correct it according ly in the very near future.
Thank you.
Betty Fountain.

I really wanted to watch The Tunnel. I’m hearing impaired so I could only understand the French speech as this was captioned. ????
The rest wasn’t.
WHY IS THIS SO?

I’m tired of the constant blaming of baby boomers for the economic woes facing young people these days. SBS’s program about cashed up baby boomers has a bunch of clearly upper middle class baby boomers who bought property when they were younger. They are held up as typical examples of baby boomer wealth. But they are not typical. Most of my same age friends worked long hours, didn’t go to the gym three days a week, or have expensive holidays or buy designer clothes for themselves and their kids and we never went out for dinner. We went without so we could save a deposit and buy a home with a 25 year payback period. The year my husband and I finally took out our mortgage, in 1978, my salary was $16,000 a year full time and his was $18,000. My second mortgage in 1989, many years later, was with the Commonwealth bank and the interest rate was 17.5%. I was a single mum. My loan was for 25 years was $60,000 and my salary was $42,000 for a full time role. Many of my friends had similar stories of hardship. But we just got on with it. I know mortgages these days are horrendous but that’s not my fault.

The strange habit of saying place names with what I assume they think is the local accent is weird. Most of the countries speak an entirely different native language to English so clearly they wouldn't be saying that word at all, let alone with a local accent.

An Aussie expat in the UK, SBS was always my go-to option for local news stories. But for some bizarre reason, SBS has adopted a strange clickbait format for their titles (eg. "Here's what happened next"), exactly like those found on tabloid/sensationalist news sites. This, in my opinion, destroys all of their credibility as a reliable, nonpartisan news site. Hoping this is only a phase...

Jayde 680872 amazing fast service and a really lovely lady to speak to . From speaking to her within 24 hours the issues were sorted . Highly recommend

SBS online news used to be my go to news source. It was the first boomark I'd open each morning.

But then they started to shift from reading articles to mostly video snippets (if I wanted to watch news I'd turn on the TV or use YouTube)

Then in the past couple of weeks they decided to adopt the ABC online news format ... aka, click bait titles. I REFUSE to read any rubbish that resort's to that. Seems even the decent news sites have decided to race to the bottom of substandard quality reporting. I'd expect that from Sky News, not you!

So now, first thing I do is open up SBS, see that the first article (or video) title is click bait and thus, I back track again without even reading anything.