Scalpconfidential Reviews 21

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I started having hair loss in my early/mid twenties, I'm now 35, through all of these years I lived with a bald look. I was recommended practioner Kelly, we discussed during the consultation in the cl... See more

Rated 5 out of 5 stars

I started my treatment with Kelly from scalp confidential approx 3 months ago now...all I can say is that... - Kelly is super professional - Caring + goes above and beyond. And finally she doesn't be... See more

Company replied

Rated 5 out of 5 stars

I went for scalp micropigmentation, AQ Growth Factor serum and Viviscal Professional tablets and the results have been amazing. I had post-natal hair loss and also suffer with an underactive thyroid... See more

Company replied

Rated 5 out of 5 stars

Finished my treatments last week, can already see a great difference. I would like to thank Kelly here for such a wonderful job. she is been very helpful throughout the procedure and after care ser... See more

Company replied

Company details

  1. Hair Replacement Service
  2. Cosmetics Industry
  3. Hair Transplantation Clinic

Written by the company

Scalp Confidential provides a range of hair loss treatments such as Scalp Micropigmentation, Growth Factor Mesotherapy, PRP and hair growth supplements. All technicians and doctors provide expert care and customer service & client safety is at the heart of everything we do.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21 reviews

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Rated 5 out of 5 stars

My Hair Loss & SMP Sessions with Kelly Morrell

I started having hair loss in my early/mid twenties, I'm now 35, through all of these years I lived with a bald look. I was recommended practioner Kelly, we discussed during the consultation in the clinic, she carefully reviewed and finally I decided to proceed with the SMP treatment with her. in short, Kelly is genuinely, absolutely amazing and I can't endorse her enough as she had put me in a situation of ease throughout the 3/4 sessions. She was transparent and made my whole journey very comfortable; she would often listen to my concerns and made reasonable adjustments as requested. Professional, very down to earth, she's got tremendous experience in her field of work. I would happily return in the future to continue further smp sessions with Kelly. She has transformed my life in a better way, I've been told I look much more youthful and natural since before and following the treatment sessions. Thank you so much.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

After suffering significant hair loss after a recent trauma, a family member suggested I contact Kelly Morrell at Scalp Confidential.
I am so glad I did, from my very first consultation, Kelly made me feel at ease and explained all options that were specific to me, with expertise, honesty and empathy.
I would highly recommend them without hesitation!

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend Kelly!

Kelly is fantastic - incredibly knowledgeable, holistic and very warm and caring in delivering care in all things related to hair. I went to Kelly as I was experiencing multi-factoral hair shedding (Covid-related, surgery-related, stress, etc) and wanted to complete the Calecim course. Not only did she provide evidence of Calecim's success with other patients, but she also suggested other treatments (diet changes, gut biome improvement) that would help in treating the root causes for the shedding. Beyond that, she saw early signs of permanent hair loss and recommended I see a dermatologist to treat those issues as well. She cares about all her patients - and it's evident in her treatment. I can't recommend her enough to others!

February 19, 2025
Unprompted review
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Reply from Scalpconfidential

Thank you so much Eve for your kind words and for taking the time to provide feedback. It is a pleasure to have helped you.

Rated 5 out of 5 stars

Everything was great about my…

Everything was great about my experience Kelly was very professional and did a great job, I was a bit unsure of the process at the beginning but Kelly answered all my questions and put my mind at ease, definitely going back!

October 2, 2024
Unprompted review
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Reply from Scalpconfidential

Thank you for taking the time to leave feedback. Pleasure meeting you and we are happy you had a good experience.

Rated 5 out of 5 stars

Amazing Experience

I recently completed four sessions of Scalp Micropigmentation (SMP) with Kelly at Scalp Confidential, and I couldn't be happier with the results. Kelly's professionalism and expertise are truly outstanding. From the initial consultation to the final session, she made sure I was comfortable and well-informed about the process. The results are amazing, far exceeding my expectations. My hair looks incredibly natural and thick like it once was when I was younger, and I feel much more confident in myself. I highly recommend Kelly Morrell and Scalp Confidential to anyone considering SMP. The experience was fantastic, and the results speak for themselves.

December 13, 2023
Unprompted review
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Reply from Scalpconfidential

Thank you for placing your trust in us and for great feedback. We are delighted to hear you are happy. Pleasure to have met you.

Rated 5 out of 5 stars

I’m very happy with Kelly’s outstanding…

I’m very happy with Kelly’s outstanding treatment and care when I have had my SMP treatment at the Private Clinic in Harley Street in London. The staff at the clinic were very good too.

I found Kelly very professional, diligent and exceptional in the treatment she had provided. She was very thorough in her explanations of the procedure which helped me a lot. She was always happy to help whenever needed.
I would definitely give Kelly a 5/5 (*) rating for her care and treatment. Thank you

January 27, 2024
Unprompted review
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Reply from Scalpconfidential

Thank you for such lovely feedback. We have client care at the center of everything we do and so we are happy when you are happy.

Rated 5 out of 5 stars

Very informative and helpful

Very informative and helpful, Kelly is fantastic can't credit her enough, the difference it has made made me feel like a brand new person xx

September 26, 2023
Unprompted review
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Reply from Scalpconfidential

Thank you for taking the time to provide feedback. We are always happy to hear we have helped, so we are happy to hear you found the advice valuable and the treatment helpful.

Rated 5 out of 5 stars

Fantastic treatment for thinning hair with an exceptional sympathetic hairloss professional

Kelly helped me with my dramatically thinning hair to return my self-confidence and overcome my inhibitions about my appearance. Luscious hair is so important for women (& probably men too) and over the years, due to childbirth and anxiety, my hair had thinned an inordinate amount and it made me very unhappy. Kelly has done the most amazing job in recreating a fuller head of hair with scalp micropigmentation, some medication and incredible care and attention. More than anything, she reassured me along the way, didn't push for transplants (which I couldn't afford) and her expertise and determination to make a difference is rarely seen. A true dedicated professional who delivers results. Thank you Kelly - we've had some fab chats too over the sessions and I truly appreciate your help. Cannot recommend higly enough. If you're hesitating about moving forward with treatment, dont - it's totally worth it!

January 6, 2023
Unprompted review
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Reply from Scalpconfidential

Thank you so much for this wonderful review. We are so happy to have helped you and appreciate you taking the time to share your views and experience. We always strive to do our best and ensure you receive the best treatment, and you feel cared for and valued.

Rated 5 out of 5 stars

Great Job, definitly five stars...

Finished my treatments last week, can already see a great difference.
I would like to thank Kelly here for such a wonderful job. she is been very helpful throughout the procedure and after care service was excellent.

whole team at The Private Clinic of Harley Street was excellent, you feel welcomed the moment you walk in. I will definitly recommend them.

August 22, 2022
Unprompted review
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Reply from Scalpconfidential

Thank you for taking the time to leave a review. We are so pleased to hear you had a positive enjoyable experience and felt looked after. We always strive to make you feel comfortable, cared for and valued.

Rated 5 out of 5 stars

You know you're in great hands

Having been tentative about getting treatment, the initial consultation was all I needed to convince me I'd made the right decision.

I was in great hands with people who knew what they were doing and worked with me to assess all my options and which ones would work best for me.

Having decided on my treatment, I have no regrets. It's a great service and your comfort and experience during the sessions is clearly very important to them - couldn't have asked for better

August 18, 2022
Unprompted review
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Reply from Scalpconfidential

Thank you for sharing your experience and your kind thoughts. We are only happy when you are, thank you.

Rated 5 out of 5 stars

Thorough consultation and very happy with treatment

After a really thorough consultation I opted for a combined treatment. It’s the first time I felt really listened to and the first time I felt there were real options for me. I had a treatment to strengthen my hair and then micro tattooing. I can honestly say i couldn’t be happier and would definitely recommend them to anyone considering treatment.

February 3, 2022
Unprompted review
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Reply from Scalpconfidential

Thank you for your feedback, its always appreciated and thank you for placing your trust in us. We are always delighted to see happy clients.

Rated 5 out of 5 stars

Exceptional SMP Service

Exceptional SMP service, 100% recommend, certainly the best decision I've made yet. Kelly is at the height of professionalism; friendly, caring and patient. Following the treatment I felt highly confident about myself, no more obsessing over hair loss, what a relief!

Firstly, apologies for the delayed review, I thought it was best to wait a few months.

After suffering severe hair loss for years, I decided to go for an SMP (scalp micro pigmentation) solution. Following a thorough consultation, and 4 sessions over a couple of months, I was ecstatic to see my new look. The treatment itself was at worst slightly uncomfortable at times, and for the best part just like a minor itch. Kelly takes considerable care to ensure you are always okay and time passes surprisingly quickly.

What about the final outcome? Well, amazing to be honest, and I can be quite cynical sometimes. Aside from my parents and brother everyone is convinced I've just gone for a shaved head look. I personally decided to go for a more distinct hairline and darker look, and 3+ months later no one has noticed I had any treatment. Close friends I did talk to about the service admitted they didn't detect it was a tattoo. I do occasionally get comments asking why I would shave my head when it's cold but I'm okay with that.

Since the treatment I genuinely believe I look younger, more confident, and better still, no more need for hair loss drugs. I've started dating again merely 2/3 weeks after treatment and now have a wonderful girlfriend!

If you're unsure about SMP, at least go in for a consultation, I can assure you Kelly is the best out there! I have zero regrets and will definitely being going back for a top up.

Thank you Kelly for a 5* service!

December 19, 2021
Unprompted review
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Reply from Scalpconfidential

Thank you for taking time to provide feedback it means a great deal to know that a treatment plan can make such a difference to a client. It is our priority to make every Scalp Confidential visit a positive experience and ultimately to boost the confidence of any one we treat. Your compliments are much appreciated, thank you for placing your trust in us.

Rated 5 out of 5 stars

Highly recommended

Highly recommended. After suffering from thin hair and found it getting worse for last few years and trying various products (that didn’t work) my hairdresser recommended Scalp Confidential. I had a really thorough consultation with Kelly and she put me at ease immediately so I decided to go ahead. Covid interrupted my last treatment session a little but results are so amazing and I am no longer worrying about how bare my scalp looks and feel much more confident.

December 8, 2020
Unprompted review
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Reply from Scalpconfidential

Thank you for your feedback. We value all compliments and feedback and always strive to ensure all our clients are happy and valued and are pleased to make a difference.

Rated 5 out of 5 stars

A huge thank you!

I wanted to say a huge thank you! After wasting a fair bit of money with another clinic and getting no where I wasn’t sure where to turn. Then I was recommended Kelly at Scalp Confidential. I wish I’d have known about you sooner! I was hesitant at first, as I’d spent a few thousand pounds over the last two years and got nowhere, still had the same hair loss issues. After a thorough consultation and some time spent really listening to my concerns, some tests, I was given a treatment plan. It’s been a few months now and I can say 100% without hesitation I am so happy I found you! My hair definitely looks healthier, shiny and finally thicker and scalp is less noticeable. Thank you!

September 16, 2020
Unprompted review
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Reply from Scalpconfidential

Thank you for your feedback and compliment. We always aim to do our best for everyone so we are happy when you are happy.

Rated 5 out of 5 stars

No one knows more about hair loss and…

No one knows more about hair loss and appropriate treatment options than Kelly. I recommend her highly for honest and impartial advice.

February 14, 2020
Unprompted review
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Reply from Scalpconfidential

Thank you for taking the time to provide feedback. Thank you very much for your compliments.

Rated 5 out of 5 stars

Kelly is extraordinary, book her ASAP!

I suffer from severe hair loss and Kelly was referred to me by my trichologist and I'm sooooooo glad I went. After a course of scalp micropigmentation with Kelly I can honestly say that I feel and look great! As a Black woman I didn't think anything could be done, but Kelly put my mind at ease and together we worked on making sure it looked as natural as possible. The amount of compliments I have received is wonderful as my scalp looks like its been freshly shaved.
Honestly, just book in for a consultation, you won't regret it.
Thank you again Kelly for giving me back my confidence!

November 8, 2019
Unprompted review
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Reply from Scalpconfidential

Thank you for taking the time to provide feedback and thank you very much for your compliments. Helping our clients achieve the best outcome, helping them feel comfortable, confident and safe is our priority. So we are happy when you are happy.

Rated 5 out of 5 stars

3+ month review *treatment on going*

I started my treatment with Kelly from scalp confidential approx 3 months ago now...all I can say is that... - Kelly is super professional - Caring + goes above and beyond. And finally she doesn't believe in making money just for the sake of making money... I wanted to try other less invasive treatments before looking at having a hair transplant, if these didn’t work then okay I will look into hair transplant 🙈😊🧡

June 25, 2019
Unprompted review
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Reply from Scalpconfidential

Thank you for taking the time to provide feedback. Thank you for your compliments.

Rated 5 out of 5 stars

Amazing

I was sceptical at first, but after I did my research I decided to give it a go and haven’t looked back.
My results were amazing and I was really happy.
I’d happily recommend it to anyone.

April 30, 2019
Unprompted review
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Reply from Scalpconfidential

Thank you for taking the time to provide feedback. We are happy when our clients are happy, so we are pleased to hear you would recommend us!

Rated 5 out of 5 stars

I had Scalp micro tattoo

I had Scalp micro tattooing on my fringe areas to help cover my thin hair line. Was very happy with the treatment and services. I am allergic to fish so couldn’t take supplements but very happy with tattoo. The clinic and staff makes you feel very comfortable and relaxed.

April 26, 2019
Unprompted review
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Reply from Scalpconfidential

Thank you for taking the time to provide feedback. We are pleased you are happy with the results.

Rated 5 out of 5 stars

AQ solutions with Scalp Confidential has worked for me!

The short answer is...

I would thoroughly recommend Scalp Confidential to provide hair loss treatment. Unlike many people I have met in the hair loss industry, Kelly really cares about getting results for you, not just after the money you are willing to waste trying things that are unlikely to work. She will only offer you treatments that are likely to show results for you.

I had 2 courses of AQ solutions and 10 months later I am still seeing the benefits.

The long answer ...

I'm 26 years old, quite a healthy person, eat healthily & exercise regularly.

I had been loosing my hair slowly for 3 years, diagnosed with female pattern hair loss from a scalp biopsy.
There is no family history of female pattern hair loss.

All my blood results are normal, including; hormone levels, thyroid function & Hb.

In the 3 years I have tried:

2015 - laser cap used for 9 months - at first it seemed to improve quality of hair, then regressed back to normal quality, continued to lose hair.

2016 - Viviscal hair supplement tablets - taken for 9 months - seemed to improve quality of hair, used at the same time as minoxidil.

- Minoxidil - scalp solution applied for 9 months - seemed to improve quality of the hair, however I continued to lose hair.

I have been taking spironolactone 100mg OD for acne since October 2017 & I read that this can help reduce the progression of female pattern hair loss.

At this point I thought there were no other options for me, until I met Kelly at Scalp confidential.
She was so friendly and very well informed about hair loss options. Given my previous treatments trials, I decided to try AQ solutions with Dermastamp.

1 treatment per week for 6 weeks and then a repeat.
For the first 4 months I saw no improvement, until at the hair dressers (who didn’t know about my treatment) told me I had new baby hairs growing all over my scalp!

Since this, my hair has slowly but surely continued to thicken. My scalp is no longer the first thing I notice when looking in the mirror, which has honestly made me so happy and gave me so much confidence.

I would thoroughly recommend Scalp Confidential to provide the treatment. Kelly has many years of experience in this field and therefore she will only offer you treatments that are likely to work.

Thank you Kelly!!

November 29, 2018
Unprompted review
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Reply from Scalpconfidential

Thank you for taking the time to provide feedback. We strive to do our best for our clients so are happy to hear you were happy with the treatment.

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