Scamp & Dude Reviews 487

I came across Scamp & Dude via an instagram ad and having had my fingers burnt many times with poor quality products I was skeptical! However the bag I ordered arrived and it was fantastic quality! Re... See more

We all know we need to look good for a wedding 💒 (for my step-daughters wedding no less!!) so a massive thank you to Amy who managed to track down my stunning dress 👗 from the Marlow branch an... See more

I've purchased from Scamp & Dude regularly over the past 4 years and I always have a fantastic experience. The quality of the clothes is excellent - they wash well, last ages and feel really well... See more

I am a big fan of Scamp and Dude for many reasons!! Will split my review into positives and negatives to give a balanced view. However, I have to say Scamp and Dude is my first choice go t... See more

I love scamp and dude. I’m one of their original customers from back in 2016! However, I’m disappointed that a company that is now stocked on next online, has reported significant growth and is a... See more

Never had better Customer Service than I have with Scamp and Dude! ⚡️ I ❤️ their clothes - from posh frocks to comfy lounge wear to PJs ….. and even my mugs! It is rare that I have to contact Cu... See more

I had to return a dress because it was faulty. Debs at Customer Services was brilliant. Within a few minutes she had replied to my email and sent me a free returns label. I sent her a copy of my track... See more

Fabulous customer service. Contacted S&D about an ordered I’d sent for refund over a week ago but InPost weren’t giving any updates. Within 6 minutes of contacting S&D, they had refunded my order and... See more

I love Scamp and Dude but unfortunately their delivery service (Evri) really really lets down their customer experience. I've now had two S&D parcels not delivered (despite Evri saying they were). Unt... See more

Ordered a dress as the bright prints caught my eye. Was disappointed in the quality given the price point so I returned. The returns process is ridiculously slow (and expensive). Won't be buying any... See more

Great company, no trouble with returns, very quick delivery, great quality and all done as eco friendly as possible with an eco rating for every item. Lots of cool leopard print and gorgeous bags (gut... See more

My item was delivered to an incorrect address. Scamp and Dude replied to my request for help when courier service would take up to 48 hours. S&D fantastic response and immediate action taken. It is my... See more

I recently experienced an issue with an order purchased online. Amy in customer services was quick to help and, as there were none of the items left in the warehouse, called around all of the stores a... See more

I purchased an item which did not fit and was shocked at their return process. For a relatively expensive company no free returns label! Come on guys get with the gang, so few clothing companies now... See more

The order arrived quickly and the clothes are great quality, something that is becoming increasingly rare i have found with other companies. The cuffs on the joggers can be worn all the way down, ma... See more

Excellent customer service, I sent back 2 items for exchange and I didn’t follow the process quite right, I contacted customer service who quickly responded and they found my items. when I explaine... See more

Wow, what can I say other than excellent customer service. At this time of year with parcels taking forever to arrive or not turning up at all it can all feel a bit stressful so imagine my surprise wh... See more

I have recently had the most wonderfully efficient and personable service from Deb! I contacted customer services to find the best solution in finding the right sized dress. Deb was so helpful and... See more

Really love this company. They have original and different designs which stand out. I have bought a bag, a dress and some sweatpants and they have all been really good quality and well made. Their c... See more

Very disappointing. I fell for the social media hype, ordered a dress in the sale. Given that these dresses are £120 and upwards full price, I was surprised that the fabric felt thin and cheap, seams... See more

I love their clothes and have bought many items from them over the years. Recently I made not one but two stupid mistakes on an order. The customer service team were very kind and understanding and r... See more

Amazing customer services!! Holly helped me to order two gorgeous coats that were out of stock online. I was directed to the stores branches in Battersea and Cambridge Ellie was also amazing and... See more

Debs in Customer Service is such a special human and was totally amazing and was so very helpful. This company is amazing went above and beyond to exchange and item for me and my very special friend L... See more

If you are buying for a gift get it delivered to another address. Even though I asked for plain packaging they still sent it in scamp and dude printed packaging so it ruins the surprise. The clothing... See more

Purchased a lovely dress, but unfortunately, it had a flaw in the material. I emailed Scamp & Dude and, to my amazement, had a response within 10 minutes. Bev the very helpful and lovely advisor ap... See more

Excellent customer service - an IT glitch meant to couldn’t return/exchange my items but customers services sorted it out for me within day. I forgot to include the free gift I had with the original o... See more

Ordered two dresses last week but sadly they were too long for me, really disappointed but pleased with the quality and style of the dresses. Returned last Friday and already had notification of my r... See more

I ordered an item as a treat for myself, next morning I heard that my car had failed its MOT & it was going to cost! So, my treat was an expense I could suddenly not afford. I emailed the company... See more

I recently purchased 2 dresses from scamp and dude but was unable to use the first time order discount code. After paying full price for the items I contacted the help desk and they got back to me imm... See more

Visited Clarks Village Outlet yesterday. Really lovely staff and great clothes. Loving the pockets in dresses and cardigans along with the dayglo colours. I bought 3 great items and will be bac... See more

I love scamp & dude’s clothing. I’ve had sweatshirts and lots of dresses and are all Wonderful quality. I’ve recently had to return a dress as it had a flaw in the fabric. I received incredible servic... See more

Item received with one sleeve cuff twice the size of the other. Customer services ok but not what you would expect from the prices. Very disappointed.

Even though the Khaki Utility Jacket I ordered arrived with one of the pink studs missing, the issue was resolved quickly and efficiently. As soon as I sent proof of postage for the return, a replacem... See more

Beautiful, bright and comfortable clothing that always fits perfectly. Excellent customer service. When the trim on my new swimsuit had frayed, Scamp and Dude responded so quickly and replaced it on t... See more

Debs from customer service is an absolute lovely human & absolute superstar! She went out of her way to help me find the right fit leggings after the ones I’d ordered turned out to be too large for m... See more

Poor experience all round for a “premium” brand! Purchased expensive dress at a pop-up shop, drove 45 mins back to store to return after trying it on at home to be told they don’t refund. Was told... See more

Brilliant customer service in the Brighton store. Angie was so patient and helpful. They always have lots of other sizes in the stockroom!

I ordered a coat for my wife's birthday but there was a small problem with the top popper. Debs in customer service provided excellent customer service as a replacement was sent free of charge as s... See more

I have placed several orders with this company and absolutely love everything they send, have occasionally had to return an item, for example in my last order I bought a t-shirt but when it arrived,... See more

I ordered a jacket yesterday and needed to upgrade delivery to next day. Customer service were brilliant and have upgraded delivery free of charge for me. I’m looking forward to receiving my jacket ve... See more

The dress came with in a couple of days of ordering. It’s gorgeous and wrapped in beautiful packaging. I look forward to buying again. Excellent service and such great quality. Thank you 😁

Thank you for a great customer service today. I called up for some advice and spoke to Debs. She was a delight to speak to. Very helpful and informative. It’s nice to find a company that is welcoming... See more

Great quality & design. I keep coming back! Today was the first problem I’ve had with delivery - the package was open and an item missing. I called customer service who sorted quickly & effectively wi... See more

Wow, wow! Amazing customer service. Had a dress that arrived that was the wrong size and they were so helpful and within 2 days I had a replacement that fits perfectly

I absolutely love Scamp and Dude clothes (and ethos!) but for the first time ever something I had bought I didn’t like, so I sent it back but after returning it via InPost it had got lost. I contacted... See more

Whenever I have had a question to ask I am always grateful for the fast response and the helpful way the issue is sorted Excellent service

Not only do I love this brand because of their purpose and meaning but also because of their top class customer support, who go above and beyond to work with their customers to ensure they are happy.... See more

Ordered a dress as a treat to myself (£50 in sale which is not cheap) and was super excited for it to come based on the pics. Less excited when it arrived and it was pretty much see through, Shein lev... See more

Great experience from the team in the Marlow shop on Sunday. They were so kind and took there time to help me find the right style and size. I really appreciated how much time they took.

I liked the look of the clothes but my purchases ended in disappointment. I ordered 2 different items in different sizes. Neither of them fitted anywhere in spite of making checks about sizing before... See more

The dresses are beautiful and they fit really well. However, I’ve had lots of quality issues with the tea dresses and the bottom button coming off. Paying £4 for a return seems very expensive... See more

Hubby purchased me the navy and neon pink wool coat as a Christmas present. On opening loved it however since Christmas I have worn approx 7 times and the pilling on it is awful and ruins the look of... See more

I have several dresses and never had an issue until my most recent purchase. I contacted via email and received perfect customer service from Debs.