Great value for money, did i 'need' it? Probably not but good to have. One concerning issue I had after inserting SIM, I started receiving messages from someone chasing an unpaid debt! Thankfully i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Order process straight forward. Sim delivered on time. Sim is working well, Cannot say much until about post service until any issue arise during the term of contract. Hope this helps.
Great value eSim, so good I bought another. The only reason I have taken off a star is that the original eSim was not initially activated. It took me persuading via a few emails to get it going. Als... See more
Company replied
SIM card price, data allowance and validity period were clear when ordering. SIM card arrived promptly and has worked without any problems. Scancom has been a good service for obtaining backup conne... See more
Company replied
Company details
Written by the company
Scancom is a leading telecoms provider with over 30 years of industry experience. As Official Network Partners with EE, Three, O2, and Vodafone, we deliver reliable mobile connectivity solutions tailored for individual and business needs. Our core offering includes preloaded data SIM cards and pay monthly contracts, backed by competitive pricing and dedicated UK-based network support. Trusted by organisations nationwide, we provide scalable, flexible mobile solutions built for performance and reliability.
Contact info
18a park house, meridian business park, east link, LE19 1WZ, Leicester, United Kingdom
- 01162 200 200
- support@scancom.co.uk
- www.scancom.co.uk
4.2
Great
548 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super Efficient
I placed my order for a 500GB data only sim card with Scancom.co.uk on 2nd March @ 15:23.
Following 5 update notifications from Scancom.co.uk. Confirming my order, update to my order, date & time of delivery, confirmation of collection by the courier, and finally a two hour delivery window.
My 500GB data only sim card dropped through my letterbox. on 3rd March 13:23. Less than 24 hours from placing my order, to the noise of the letterbox accepting my Scancom.co.uk order. To describe the service received as super efficient 5* would be an understatement. And of course. 4 minutes, and 32 seconds after receiving my 500GB data sim card. I was enjoying a 5G signal. With an average speed of 128Mbps based on three separate speed tests.
For £50 I am now the owner of a 500GB data only sim card. Which does not expire until January 2028.
Roughly working out about £2 per month.
Congratulations to Scancom.co.uk on a very professional service. I wager this will be the first of many purchases from Scancom.co.uk in the future.
March 2, 2026
Reply from Scancom
Thank you for your fantastic review! We're delighted to hear everything arrived so quickly and that you're enjoying fast 5G speeds. It’s great to know you found the service efficient and good value— we really appreciate your support and look forward to your next order!
Scancom is simple to use
Scancom is simple to use, securely delivered and, best of all, great value for money.
March 2, 2026
Reply from Scancom
Thanks for your review! We're glad you found Scancom simple to use, secure, and great value for money.
Easy cheap secure and fast refund.
Easy cheap secure and fast refund.
Used first time and loved it
March 2, 2026
Reply from Scancom
Thanks for your feedback! We're glad you found the service easy, secure, and great value, and that your refund was handled quickly. Great to hear you loved your first experience!
Sim cards ...preloaded..brilliant
Always buy these now..better than being tied and paying monthly...delivered next day too 🌟🌟🌟🌟🌟
March 6, 2026
Reply from Scancom
Thanks for your great review! We're glad you enjoy the flexibility and next day delivery—appreciate your continued support! 🌟
not the best value anymore
March 5, 2026
Reply from Scancom
Thanks for your feedback—we’re sorry to hear you feel this way. We’re always reviewing our pricing to stay competitive, and we appreciate your input.
Reply from Scancom
Thanks for your kind words! We're glad you found the service responsive, helpful, and reliable.
The customer service is pretty good
Scancom customer service is pretty good.
DPD, the delivery company, didn't deliver my sim. And it has the worst customer support, which is just a robot.
Luckily I had my issue solved by Scancom via email. They usually answer within minutes.
March 11, 2026
Unprompted review
Reply from Scancom
Thanks for your feedback! We're sorry to hear about the delivery issue, but glad our team was able to resolve it quickly for you. We really appreciate your support!
Very good price and coverage fast…
Very good price and coverage fast internet on the go and home
February 23, 2026
Reply from Scancom
Thanks for your review! We're glad you're happy with the price, coverage, and fast internet both at home and on the go.
Reply from Scancom
Thanks for your great feedback! We're glad you were happy with the updates, fast dispatch, and your purchase.
Great SIM Card package.
Great SIM Card package.
Arrived very quickly, well recommended Scancom for Data Cards anyday
March 4, 2026
Reply from Scancom
Thanks for your great review! We're glad your SIM card arrived quickly and that you’re happy with the service—really appreciate the recommendation!
Three data SIM, pre-paid
Bought a pre-pid Three data SIM, it arrived next day and has worked without issue for a week in the mobile router it was intended for.
March 3, 2026
Reply from Scancom
Thanks for your feedback! We're glad your Three data SIM arrived next day and has been working perfectly in your router.
Reply from Scancom
Thanks for your great review! We're glad you were happy with the fast and efficient delivery of your SIM card.
Reply from Scancom
Thanks for your feedback! We're glad you were happy with the speedy delivery and good customer service.
Only little gripe is that there is…
Only little gripe is that there is nowhere on the packaging or sim that i can find a written expiry date of the data sim even though it is suppose to be 2028. I assume the invoice is evidence enough.
February 23, 2026
Reply from Scancom
Thanks for your feedback! We're glad you're happy with the service. Please email support@scancom.co.uk
with your reference and we will get this sorted for you.
Awesome pre-loaded data sim cards
Amazing pre-loaded data sim cards. Thank you for delivering on time and works as described. Great!
February 23, 2026
Reply from Scancom
Thanks for your great feedback! We're glad your pre-loaded data SIM arrived on time and is working exactly as described.
Reply from Scancom
Thanks for your feedback! We're glad you found it good value and that delivery arrived in a decent timeframe.
First class service again next day…
First class service again next day delivery and just pop it in works great
February 25, 2026
Reply from Scancom
Thanks for your great review! We're glad you’re happy with the next day delivery and that everything worked perfectly straight away.
I must be Scancom's nearest residential…
I must be Scancom's nearest residential customer. We probably use the same mobile mast! I purchased one of their value prepaid data Sims, which are excellent value and provide a very economic alternative to traditional broadband. The ordering process was very simple and the delivery was super fast! I shall definitely use the company when my existing SIM expires next year. Outstanding service from a local company!
September 4, 2025
Reply from Scancom
Thanks for your fantastic review! We're glad you found the ordering process simple, delivery super fast, and the SIM great value as an alternative to broadband. Really appreciate your support!
Great price for data SIM
Great price for data SIM. Fast and secure delivery so highly recommend
February 25, 2026
Reply from Scancom
Thanks for your great feedback! We're glad you found it a great price and were happy with the fast, secure delivery. Appreciate the recommendation!
Poor service and item never delivered
Ordered a simcard over 1 week. Item never arrived and DPD can't track item. Had message item was delayed for over 1 week ago. Scancom supposed to send replacement but never did. Never answer the phone. Poor customer service & wasted my time. I wouldn't not recommend this poor service to anyone
February 23, 2026
Unprompted review
Reply from Scancom
Thanks for your feedback—we’re very sorry to hear about the delivery issues and the experience you’ve had with support. Please email support@scancom.co.uk with your reference and we will get this sorted for you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.