The wax smells so vile! Nothing like scent descriptions! Like moldy or something. Also 4 tiny hearts for £3.25 what a rip off. I contacted multiple times for a refund or something and they never respo... See more
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Doesn't deserve 1 star! Ordered November, nothing received, no answer to emails, phone number doesn't work. Had to raise a dispute with my card issuer. It seems everyone is in the same boat with this... See more
Hallo! Ordered product 2 month's ago, after waiting for month had to write them 2 times, didn't get any reply nor refund, product came without perfume's after 2 and half months... Paid more, got les... See more
Poor service. Emailed to enquire about my item and apparently they were taking orders for something they didn't have in stock!!!!! Since this fragrance has been discontinued now wondering if I will... See more
Company details
Information provided by various external sources
Scent Sation Fragrances - We are a leading online fragrance store with thousand of products in stock at amazing prices - Buy your favourite fragrance at a GREAT PRICE
Contact info
9 Tudor Parade, High Road, RM6 6PS, Chadwell Heath, United Kingdom
- 020 8590 0007
- sales@scent-sation.co.uk
- www.scent-sation.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Ordered smell station on 16/10
Ordered smell station on 16/10, cannot get reply and cannot find where my order is.Money as taken on same day. Disaster of a company .Do not order from them. Have no chance of getting money back.
Do not use this company
Terrible company and customer service. No reply to my emails. Ordered 4th November and still waiting for perfumes. DO NOT USE
Scam company
Rude one word replies on facebook or automated reply on email when I first queried where my order was. No perfumes delivered still and now they just wont answer anything at all! Do not order from this company!
Do not buy just con
Do not buy just con
merchants they take money and don't send goods. They pretend uk company but its not they are in China.
Do not buy.
Do not buy.. terrible consumer services do not care where my items are.
I want to return any one ever been able to return.
Still no smell packs.
Was a Xmas gift total waste of money.
Do not buy
DO NOT ORDER
DO NOT ORDER . They take your money under the pretence they are a UK based company. The goods if they come are coming from China. So you wait and you wait. If you start asking where your items are they BLOCK you on FB before removing any of yr comments. You can't email as you get 'not delivered' Also beware they trade under other names as well!!.
This company just takes your money and…
This company just takes your money and doesn't send the orders.
They are scammers.do not buy from them
Hallo!
Hallo!
Ordered product 2 month's ago, after waiting for month had to write them 2 times, didn't get any reply nor refund, product came without perfume's after 2 and half months...
Paid more, got less that what I've paid for initially, poor customer service, this company should get investigated
Sent out the wrong item
Sent out the wrong item. Sent two emails no response. Rang said they would send out the right item after the weekend. Still waiting. Will now be asking for a refund.
No perfume and cannot get an answer …
No perfume and cannot get an answer from them. No paypal option to pay.
Will not be using them again.
Took a week to dispatch my one item
Poor service. Emailed to enquire about my item and apparently they were taking orders for something they didn't have in stock!!!!! Since this fragrance has been discontinued now wondering if I will be sent what I actually ordered. Won't order here again.......would rather pay more on amazon and get my order faster in all honesty.
No reply, no perfume had to involve PayPal
I.had a terrible experience with this company
I ordered from them, the money was taken immediately
I received no.perfume, got no reply to my emails
I had to file a claim.with paypal to recover my money
Avoid completely

Reply from Scent Sation Fragrances
Very Good Service
I have ordered a number of times from this company and will continue to do so
Excellent prices and quick delivery
I really like shopping with this company. The products are simple to find and quick delivery
Superb service.
I ordered 1 lot of perfume, priced competitively.
It arrived very fast, well packaged.
I ordered a second lot and it arrived the next morning!
No product, no replies, no refund
Products were ordered on 26/October with payment taken same day. Since then nothing has arrived, despite a 5 day maximum order delivery time, no replies have been received after several attempts at contacting and no refund. I really think this entire site and all reviews listed might just be a scam
very satisfied
Found this website while searching for a website which had the perfume I was looking for since it is not available in my country (dk). Found all the necessary information on their website and bought the perfume. It was easy and the perfume arrived quicker than expected. I am already trying to decide which perfume to buy next from them and have recommended them to my friends.
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